Arc Legal Assistance provides access to an online Commercial Legal Expenses policy system. Arc Legal Assistance provides family legal protection to cover the costs of litigation that household members may face. Arc Legal Assistance is one of the leading market providers of legal expenses insurance and rent guarantee (LERG) insurance for landlords.
Arc Legal Assistance are specialist providers of Motor Legal Expenses & Assistance Services. Arc Legal Assistance has been at the forefront in providing Identity (ID) Theft protection since 2006. Arc Legal Assistance's travel insurance is designed to cover legal costs arising from incidents that may occur during an overseas trip.
Arc Legal Assistance are specialist providers of Motor Legal Expenses & Assistance Services. Arc Legal Assistance has been at the forefront in providing Identity (ID) Theft protection since 2006. Arc Legal Assistance's travel insurance is designed to cover legal costs arising from incidents that may occur during an overseas trip.
Services
Arc Legal Assistance was launched in 2003 by three individuals with a vision to modernise the legal expenses insurance market. Drawing on our wealth of knowledge and experience within the legal expenses and assistance service sectors, we designed a unique business model to streamline the claims process and create a robust and effective risk management framework, while allowing a high degree of flexibility of approach.
Arc Legal Assistance's core business skills are in the design, implementation, and management of Before the Event (BTE) and After the Event (ATE) legal expenses insurance, legal helplines, and assistance services. We market to a wide number of intermediaries, insurance companies, brokers, financial institutions and affinity groups.
Reviews (10)
Roelof Kleinsmiede
Dec 12, 2021
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The most appalling example of so called legal cover that you trust will help you when you desperately need it but that turns out to only be interested in finding any and all reasons to deny your cover by finding the most ridiculous reasons that effectively means you'll never be able to comply and be covered as a landlord! This so called cover is literally worthless, avoid like the plague!
Louis Kiersey
Nov 20, 2021
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Phillip Rickard
Aug 06, 2021
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Garlic Crusher
Jun 18, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
Phoned on several occasions but nobody seems to be at there desk, I was told my claim was marked as urgent just to find out its not on my file as urgent why nationwide has anythink to do with these people I will never understand, looks like I'm going to lose my unfair dismissal case because of there poor service
Phoned on several occasions but nobody seems to be at there desk, I was told my claim was marked as urgent just to find out its not on my file as urgent why nationwide has anythink to do with these people I will never understand, looks like I'm going to lose my unfair dismissal case because of there poor service
Simon Price
May 29, 2021
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Raised a claim under my policy when in legal action. Solicitors Lyons Davidson didn't assess the claim at all, but because litigated they said they couldn't take it on as they usually take cases from the start. They didn't do a prospects of success assessment, incumbent in legal expenses assessment, then I spoke to their solicitor (Cerys Jones - rude and types away on keyboard when you speak to her like little Britain's 'computer says no'). She tells me that she didn't do a merits of success assessment when declining my case and having asked for documents which I hadn't had time to send back, the
Anthony Simpson
Apr 13, 2021
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Employment insurance that apparently doesn't cover redundancy shysters.
I have emailed the address below and shall update here if i get a more positive response. I was made redundant alongside 400 other employees by my employer and an taking them to employment tribunal for a protective award. This company although claiming it covers Employment disputes will not cover my individual Employment Tribunal. So im not really sure at what point this legal cover for Employment Disputes would actually be usable in any format.
Hopefully they will agree after my email in response to their comment below but
I have emailed the address below and shall update here if i get a more positive response. I was made redundant alongside 400 other employees by my employer and an taking them to employment tribunal for a protective award. This company although claiming it covers Employment disputes will not cover my individual Employment Tribunal. So im not really sure at what point this legal cover for Employment Disputes would actually be usable in any format.
Hopefully they will agree after my email in response to their comment below but
Tracy Coles
Dec 10, 2020
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AVOID AT ALL COST-2 MANY REASONS TO LIST. LIED THROUGHOUT, BEYOND INCOMPETENT, BROKE MANY FCA RULES, MANAGER IGNORES & LIES TRYING TO EXCUSE & COVER
EVERYTHING I say here I have written evidence for & more evidence from solicitor. Emails from solicitor proving they lied to me repeatedly, lied to solicitor, blamed me for delay also confirmed in writing from solicitor. Have level of intellect to lie pretending to be the solicitor & assume could say/talk like a solicitor & I'd not know solicitor wouldn't say what he did. Don't know basics of job - repeatedly told me I couldn't use my own solicitor
EVERYTHING I say here I have written evidence for & more evidence from solicitor. Emails from solicitor proving they lied to me repeatedly, lied to solicitor, blamed me for delay also confirmed in writing from solicitor. Have level of intellect to lie pretending to be the solicitor & assume could say/talk like a solicitor & I'd not know solicitor wouldn't say what he did. Don't know basics of job - repeatedly told me I couldn't use my own solicitor
Djq Q.
Nov 27, 2020
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Avoid like the plague, i have taken out approx 10 of these rent insurance policies, gone to make my first ever claim and its like pushing water uphill, i have also just read the t&cs and omg its a horror story, all against the policy holder and i am sure some of the terms are illegal, i.e you have had to accept the full deposit and rent 120 days before they move in, what tenant pays a landlord or letting agent 4 months in advance of moving in!, plus you are not covered for the first 3 months! i could go on and on, save your money and go elsewhere and these cowboys should be shut down.
Jimmy Is
Nov 24, 2020
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Absolutely astounded at the total lack of diligence, attention, focus & qualification of this company. I’ve paid for a Premium Contents insurance for >4 years which included legal cover which I hoped would never need to used.
Unfortunately I was in need of claiming on my policy, following a 2-year, legally-advised situation (advice that I paid for privately, but are not attempting to claim for) by a partner at a law firm, who I hired.
Initially Arc made all the right noises and appeared to be very helpful.
However, after spending almost a WEEK uploading TWO YEARS’ worth of supporting evidence
Unfortunately I was in need of claiming on my policy, following a 2-year, legally-advised situation (advice that I paid for privately, but are not attempting to claim for) by a partner at a law firm, who I hired.
Initially Arc made all the right noises and appeared to be very helpful.
However, after spending almost a WEEK uploading TWO YEARS’ worth of supporting evidence
Claudio
Jun 26, 2020
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