NairAutos is a family run business who specialise in the servicing, maintenance and repairs of Mercedes Benz cars. We're based in Harrow, London and are the most recommended place to visit to have your Mercedes Benz serviced. Our customer testimonials prove that. We can reduce the cost of running your Mercedes Benz by up to 50% by servicing and repairing the car where necessary with no compromise to quality or workmanship.
We specialise in maintaining and servicing all types of Mercedes Benz, including classic Mercedes Benz. Contact us now to see how we can help you.
We specialise in maintaining and servicing all types of Mercedes Benz, including classic Mercedes Benz. Contact us now to see how we can help you.
Services
Nair Autos is a small family run business who specialize in the maintenance and servicing of Mercedes Benz cars. I served a full apprenticeship with Mercedes Benz for 23 years and went on to become the workshop foreman within the company. With 45 years experience of working on Mercedes Benz vehicles, Brian started as an apprentice at 15 years old with Normand Mayfair Ltd.
NairAutos is committed to making sure that you and your Mercedes Benz both get the best service possible. We're honest people with a lot of experience. The diagnostic equipment is leased from Mercedes Benz with full Technical support and updates from Germany. We use the official Mercedes Benz digital service database (DSB) to log all service history and work carried out, so your warranty is not affected.
Please note: We were formally known as MercStar, but now trade under the name of Nair Autos. Nair Autos did a brilliant job - quick, efficient, honest and very nice and helpful to deal with. Can't recommend them highly enough - worth the journey from Belsize Park! Nair Autos did the bushes and wishbones on my E220 estate just before xmas.
Reviews (10)
Reynaldo Carbon
Nov 28, 2021
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I had been looking for a local MB specialist to continue my maintenance with as the warranty has now expired and was very glad to be recommended to Brian and the team at Nair Autos. They used genuine parts on my recent service, were able to upload it to the mercedes benz digital service booklet database and were considerably cheaper than the main dealer which was an added bonus. Excellent service, I will definitely be back.
Neil Burke
Nov 25, 2021
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Luca Demare
Nov 21, 2021
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Sophie
Nov 13, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Amazing business! The guys that worked on my car were polite, helpful and really knowledgeable. My car feels brand new after taking it to them, will definitely be using them again and recommend anyone to take their car to them!
Service: General repairs & maintenance
Amazing business! The guys that worked on my car were polite, helpful and really knowledgeable. My car feels brand new after taking it to them, will definitely be using them again and recommend anyone to take their car to them!
Service: General repairs & maintenance
Chrissy W.
Oct 08, 2021
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It’s been a nightmare! Very disappointing and irresponsible! Brian fixed a few things with my car and then broke something. And would not own up to it!
Making up loads of fake excuses!!!
Terrible attitude!!!
I trusted him, I thought he was reliable but he is not!
He broke my car key sensor. Lied that it was already not working when I handed him my car. Blamed it on something else. Fixed it and made me pay £196 ( for something he messed up).
Then it was my parking sensor. Brian Lied again that he didn’t touch it and it wasn’t working before.
I want to say my key sensor and lock was
Making up loads of fake excuses!!!
Terrible attitude!!!
I trusted him, I thought he was reliable but he is not!
He broke my car key sensor. Lied that it was already not working when I handed him my car. Blamed it on something else. Fixed it and made me pay £196 ( for something he messed up).
Then it was my parking sensor. Brian Lied again that he didn’t touch it and it wasn’t working before.
I want to say my key sensor and lock was
Russell Godbold
Jun 07, 2021
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Dana Myzer
Oct 25, 2018
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I booked an oil change here and was given a time to show up. When I arrived I was immediately told by the owner that it would be an hour before they could get to my car because they were all going to lunch. I'm taking time off work to make my appointment only to find out that the car is going to be sitting there for an hour while they eat lunch? (I blame myself for not turning around and walking out at this point). I came back in a couple hours and my car was ready. I asked him how everything looked and he said, "all oil is dirty when you change it". Erm, thanks for that. I paid cash for the oil
Chirag Patel
Jan 01, 2018
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Ahmed Nazir
Jul 04, 2015
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I met Brian about a year ago when i needed my gearbox plate re-programming.Brian was wonderful.not only he knew what he was doing he was very realistic and flexible in pricing the work.all in all great guy and expert in his field of work.I will never have any hesitation in RECOMENDING Brian and his team.
THANKS BRIAN
Ahmed Nazir
THANKS BRIAN
Ahmed Nazir
Charles Gorman
Jun 28, 2013
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Brian has looked after both my classic (1980's) Mercedes for many years. He is efficient, honest and knows his stuff and unless a special part is needed, normally services/MoT are completed same day. This is particularly important when it comes to classics, where Brian has the intiution that comes only from working on cars since they were first built by Mercedes. Brian is also quick at sourcing normally hard-to-find parts. Highly recommended.
