Jian London
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Jian London
Originally born in the heart of the Gem State, USA, Jian London moved to the UK in 2008. In 2011 the brand won the Editor's Choice innovation award for Technical Excellence at International Jewellery London, the UK's top jewelry show. The brand designs, manufactures and retails its own jewelry with each item available in Silver, Gold and Diamond pricing making fine jewelry affordable for everyone.

In addition Jian London currently retails exclusively online providing exceptional service and value, with most items positioned at roughly 50% of High Street prices for an equivalent item. We source gemstones from all around the world selecting only those that meet our strict requirements to include in our collections.
Services
We are able to customize any of our existing jewellery, or create a design from scratch, for whatever you may be looking for. We will walk you through the process from the first twinkling of an idea through to the finished piece. Platinum and Diamond Marquise Engagement Ring with matching Platinum and Diamond Wishbone Wedding Ring.
Reviews (10)
Mitchell Crossland-Scott
Mitchell Crossland-Scott
Dec 26, 2021
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Positive: Quality, Value
Ordered a beautiful Sapphire ring for my wife just before Christmas and delivered very quickly. Great quality ring! I was a little skeptical at first after reading some negative reviews but I'm glad I ordered from Jian and would most definitely recommend. Thank you Jian
Julie Lucio
Julie Lucio
Dec 15, 2021
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I was nervous to order jewelry outside the USA because of shipping and the unknown company. I got a beautifully packaged, perfectly solid, tennis bracelet for my daughter. The quality appears to very solid.
Hamza Kayani
Hamza Kayani
Nov 24, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
AVOID AVOID AVOID worse company ever. They made up half there reviews. They mess up your order all the time send you rings with stones that will fall out then they ignore you and don’t let you get a refund AVOID AVOID AVOID
Val Gabbidon
Val Gabbidon
Nov 23, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I ordered a square cut tennis bracelet for my daughter. It's honestly one of the most beautiful bracelets I've seen. I 100% recommend this company. I look forward to buying from you again :-)
Awais Mirza
Awais Mirza
Nov 15, 2021
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Critical: Professionalism, Quality, Value
Ordered a bracelet worth 200 pounds and it’s pearls started falling within a month, contacted them for a refund and was told no refund available as it’s been more than 28 days.
Unprofessional customer service
Claire Baker
Claire Baker
Oct 31, 2021
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I placed an order with this company and didn’t receive the item. Upon contacting them, they advised they would contact Royal Mail and get back to me, which they didn’t. After ignoring correspondence sent, I contacted PayPal who said I needed to liaise through Royal Mail where upon speaking to them they advised that as I am the paying customer it is for this company to contact Royal Mail and put forward a claim and they reimburse me for the item I had t received but this company is being unresponsive where I have no order or refund where legal action is the only way forward. I wouldn’t purchase
Eve Jones
Eve Jones
Apr 28, 2021
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This has to be the worst Company I have ever dealt with! The customer service is shocking! The gentleman I spoke with was very rude and was accusing me of damaging the ring I ordered. I sent it back as the claw holding the stone had broken and also paid £30 to have it resized. It was a 50th birthday present from my partner. They repaired it and resized it and sent it back. The first day I wore it the claw came open again and you could feel that it had a sharp point to it. By this time we were fed up so we asked for a refund. We were just met with rudeness and abuse from the customer service. Avoid
Ryland Duffield
Ryland Duffield
Apr 23, 2021
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After placing an order I was told there was an AWS error but the money had gone from my account. I phoned Jian London (actually Glasgow) and the lady on the phone stated this is a common mistake and it means the billing address is wrong, but it wasn't. I was also told the money would go back in to my account in a few hours, but it didn't. I then had an email asking to place the order again, so I did using a different card. I checked the address was correct before ordering....... Same error. I now have 2 pending transactions for around £200 which can take up to 30 days to be cancelled and go back
Craig Chalmers
Craig Chalmers
Dec 04, 2020
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Really good customer service. Unfortunately I had to return the ring I bought due to my wife's tastes. Jian London were very helpful and understanding and issued a refund quickly. I would definitely recommend and may try to purchase again in future.
George Ba
George Ba
Sep 02, 2020
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Very good service. I had to phone up a few times to rearrange delivery address and to check I'd get my order on time and they were always very helpful and done as I requested. The bracelet I got for my wife is beautiful and of great quality. Will definitely consider buying jewlery from them again in the future