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Vavista Life
As you may have seen in the press the Debenhams brand was recently acquired by another retailer. Debenhams policies were provided by Somerset Bridge Insurance Services who will continue with their administration, but we can no longer use the Debenhams name and our relationship with them has come to an end.

Somerset Bridge Insurance Services are committed to providing all our customers with great cover so we will be rebranding Debenhams policies to our Vavista brand. We can assure you that your cover remains unaffected so your renewal date will remain the same and you can still service your policy in the same ways.
Services
We're specialists in insurance. Our >350 strong team from management to claims staff are all insurance experts with many years of industry knowledge. So rest assured, whilst the brand is new, the team isn't! We aim to provide a solid, reliable and well-priced policy. We are committed to extending our healthy brand credentials to encompass the health of our policy holders.
As you may have seen in the press the Debenhams brand was recently acquired by another retailer. Debenhams policies were provided by Somerset Bridge Insurance Services who will continue with their administration, but we can no longer use the Debenhams name and our relationship with them has come to an end.
As you may have seen in the press the Debenhams brand was recently acquired by another retailer. Debenhams policies were provided by Somerset Bridge Insurance Services who will continue with their administration, but we can no longer use the Debenhams name and our relationship with them has come to an end.
We have partnered with Eden Reforestation Projects who have already planted over 300 million native trees globally. With your support, we want to grow this number. That's why we have made a pledge to plant a tree for every policy sold. These projects are also designed to empower local communities, who are employed to plant and protect the trees you've helped us fund.
Vavista Insurance is excited to be launching a Community Team Sponsorship Programme, underpinning our commitment to help everyone improve their health. Launched by Dr Sally Norton, NHS consultant and Vavista Health Expert, sponsorship opportunities will be offered to selected amateur sports teams throughout the year.
Reviews (9)
Tenenit - Z. Padem W. Lapie Tenenit
Tenenit - Z. Padem W. Lapie Tenenit
Dec 31, 2021
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Critical: Professionalism, Responsiveness
They dont know how to read. They dont know how to use phone. Worst company, made by monkeys.
Anon Y.
Anon Y.
Dec 30, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
Terrible insurer, scamming Rip off merchants even on an expensive fully Comp policy dont expect them to pay out for ANYTHING even windscreen damage. Useless horrible company
Print Design
Print Design
Dec 30, 2021
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Will not be renewing my policy with these and becareful if your with them they just add £40 onto your policy and when you question this they have no explanation i feel sorry for the vulnerable here as some would just pay it!!!0
Irfan Yusuf
Irfan Yusuf
Dec 30, 2021
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SO AFTER STAYING WITH VAVISTA FOR A SECOND YEAR NOW THEYRE ASKING FOR DOCUMENTS TO OR ELSE TGEY WILL CANCEL MY POLICY. WHEN CALLING TO QUERY WHY THEY REQUIRE IT IN THE SECOND YEAR. I HAD TO GET CUT OFF ON TRANSFERS 4 TIMES WHEN FINALLY GETTING THROUGH TO SOMEONE I EXPLAINED IVE BEEN CUT OFF 4 TIMES AND THE ADVISOR COULDNT EVEN SHOW ANY CARE FOR THE INCONVENIENCE AND NEVER APOLOGISED ONCE EVEN THOUGH I MENROONED IM PROMISED A CALL IN 48 hours IF I DONT RECIEVE A CALL I AM CANCELLING THE POLICY AND GOING WITH ANOTHER COMPANY
David Burnett
David Burnett
Nov 29, 2021
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Easy to use website, good insurance broker so far. Quick service when I needed to make a claim after someone drove into my car in a car park and they sorted the claim out quickly. Only negative shop around for insurance during renewal period. Same with all insurances, I found cheaper insurance elsewhere after I renewed (my own fault for not shopping around at the time) otherwise good experience with these so far.
Sree Harsha Reddy Indukuri
Sree Harsha Reddy Indukuri
Nov 17, 2021
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Worst company ever my partner car got involved in fire incident after 2 weeks still no reply from them but pick the car from home on the same day of incident no courstey car has been provided saying if your car is write-off you won't get a courtesy car but after 2 weeks still nothing got declared. I suggest don't go with company
Amanuel Welderfaeil
Amanuel Welderfaeil
Nov 15, 2021
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Positive: Value
It's my frist time to join with the company but still now I am satisfied by the service and sending good information on my email.
Colin Francis
Colin Francis
Nov 15, 2021
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Would leave 0 stars if possible- the customer service is horrendous. Talked to one lady for 20 mins before she cut the phone and her colleague refused to reconnect me. Another 20 mins later, I was being told I will be charged extortionate cancellation fees despite the cooling off period and me not providing consent to even renew the policy in the first place. My premium went up for the year with comparison sites offering my insurance upto 25% cheaper!! (no claims made during policy etc) The renewals team really didn't care I wanted to cancel- best of luck if you go with them- I highly doubt the
Sophia Percival
Sophia Percival
Nov 03, 2021
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Worst customer service I have ever experienced. Got repayments information completely wrong by hundreds of pounds, sent me letters advising were cancelling my insurance (by accident) when asked for everything in writing i was asked to write down our phone conversation because an email from them wouldn't make sense. Literally I have no words.