On Hold Communications
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On Hold Communications
ON HOLD MESSAGING We recognise that placing calls on hold has become an inevitable part of business today. 70% of business callers are placed on hold, queued or transferred. DENTAL SOLUTIONS On Hold Communications are the premier on hold service providers to the dental industry in the UK. The biggest problem facing dental practices is the dreaded "engaged tone".

CALL MANAGEMENT There are a number of ways to make your business phone system work for you in a more effective way. Every business has different call handling requirements.
Services
Established in 2002 we bring a unique approach to telecommunications. With a combined background in telecoms, marketing and sales we have built a solid team who are focused on delivering quality solutions for all types of businesses. We aim to streamline your communications and provide a reliable service that you can depend on.
Businesses today are increasingly selling services and goods using audio branding via the telephone. At On Hold Communications, we can provide you with high-quality music and messaging solutions that will communicate and enhance your corporate image through the phone translating these calls into custom.
With so much information out there, how can you be sure the telephone system you select is the right one for your business? Our consultants will discuss your requirements and recommend the best phone system for your working environment. We have accredited engineers who specialise in the installation of a complete range of telephone systems including NEC, Panasonic, Avaya, Mitel & Nortel Networks.
I was sceptical about VOIP to start with and didn't want any disruption to our lines. Thankfully On Hold's VoIP solution hasn't affected our lines at all. We've kept our existing phone number and have been able to increase the number of calls we can receive. We now have all the features of a very expensive phone system for just a fraction of the price!
Ask us about our competitive Service & Maintenance packages and benefit from total peace of mind. Communication with your customers is a huge priority. Our team has over 40 years of telecommunications maintenance experience across all leading brands of telephone systems from the latest IP enabled solutions to the most traditional BT systems.
Reviews (6)
Mehul Patel
Mehul Patel
Jan 17, 2022
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I was recommended On Hold by a colleague when upgrading my phone system. The transition was seamless and they worked hard to install the new system and make sure it was working well for us. We've not encountered any major issues since installation about 18 moths ago but if I do need to contact the team they are very responsive.
Asim Mahmood
Asim Mahmood
Jan 08, 2022
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We have been fortunate enough to have Vackas and his team supporting our business for at least 12-18 months now.
Extremely happy with their service. The set-up was made easy by them, and replies to queries are prompt and thorough, whenever we do require assistance.
Highly recommended.
Pedro Gutierres
Pedro Gutierres
Dec 29, 2021
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Great service...we have signed with Onhold and have been very happy with the telephone system provided. Highly recommend them
Jo Newsham
Jo Newsham
Oct 17, 2021
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We have dealt with Vackas and Arfan at On hold for many years and they have always been fantastic with customer service, they have dealt very efficiently with any queries we many have had and have provided excellent technical support -I would thoroughly recommend
Woods Dental Care Administration
Woods Dental Care Administration
Oct 16, 2021
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We recently switched over to On Hold from our previous telecoms company, they have been fantastic! After countless problems with our previous supplier we finally have an efficient and effective phone system. Any queries we have had have been dealt with instantaneously and they have been extremely helpful with the whole transition. A huge thank you to Vackas and the team.
B.
B.
Oct 11, 2021
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Vackas and his team at On Hold Communications installed our phone system and I can't fault their service from start to finish. Arfan the engineer was really efficient and left the office and practice tidy after. The phones are of really good quality with all the latest features making life easy. I'd highly recommend anyone looking for a phone system to go with OHC! Thank you.