We're passionate about crafting beautiful diamonds, but customer satisfaction is at the heart of everything we do. You're in the best possible hands with Samara James. Samara James produces superb quality jewellery made to the highest possible standards. We specialise in Hearts and Arrows diamonds which are perfectly cut to maximise their fire and beauty.
With GIA trained Graduate Gemologists on hand 7 days a week to answer all your jewellery and diamond related questions, we help thousands of customers each year to find the perfect piece, made to their individual specification. To aid with this we can also arrange an appointment at our Shepperton showroom where you can have a complimentary diamond and design consultation.
With GIA trained Graduate Gemologists on hand 7 days a week to answer all your jewellery and diamond related questions, we help thousands of customers each year to find the perfect piece, made to their individual specification. To aid with this we can also arrange an appointment at our Shepperton showroom where you can have a complimentary diamond and design consultation.
Services
We believe that honesty is paramount. We make diamond jewellery because we believe that we can offer you an outstanding service at an outstanding price. So when we found Feefo we were delighted to add it to our website. Everybody claims they are special, but the only judge is you. Feefo is an independent review system that gives you the chance to rate products and services within a range of Excellent to Bad.
Yes, we offer 6 month and 12 month interest free finance for items purchased via our website. Samara James Limited are licensed credit brokers (license number 0652958). Credit is subject to status and available to permanent UK residents only. Finance will be provided by V12 Retail Finance Limited. Registered in England and Wales no.
As our diamond jewellery is made to your exact requirements we typically plan for a delivery date of approximately 15 working days from the date when your order is placed. As a further guide please see the table below. You can be assured that all orders sent are securely packaged and fully insured against loss, damage, or theft during transit.
If you're unsure about which ring is right for you, or would like to ask us a question, then we'd love to assist you. Unfortunately there are no designs on our website currently matching your specification. However please call us to discuss your requirement as we have several new designs which have not yet been added onto our website and they may match your search term.
What could be more romantic or as exciting as commissioning your own piece of bespoke jewellery? The Samara James experience begins with an in-depth discussion with one of our dedicated jewellery consultants, who will create a design brief for you so you can see how your ideas and dreams can become reality.
Reviews (13)
Paul Withers
Nov 23, 2021
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I did not have a single clue about engagement rings so I felt quite overwhelmed when trying to order one. Fortunately I had a lot of help from Henusha who fully enlightened me without any pressure and was down to earth in her advice.
The ring itself looks magnificent, and for a fraction of what you would pay a high street jeweller. It arrived a good week before I needed it (which was very helpful) but was a little big (Due to my own miscalculation) which was adjusted in less than a week at no cost. All in all a great service, highly recommend.
The ring itself looks magnificent, and for a fraction of what you would pay a high street jeweller. It arrived a good week before I needed it (which was very helpful) but was a little big (Due to my own miscalculation) which was adjusted in less than a week at no cost. All in all a great service, highly recommend.
Cook With Sally
Nov 17, 2021
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Aaron Smith
Aug 31, 2021
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All I can say wow. This company had been superb from start to finish. The customer service is brilliant and when coming to choose a ring they put you through to a specialist. From here they done a brilliant job on advising me on which cut to get etc . The quality of the rings and diamonds are amazing. Everything is so easy with this company and would highly recommend to anyone 10/10
Lewis Everest
Aug 01, 2021
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Katie Emma Radford
Jun 20, 2021
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We originally ordered two rings from this store. The first were my engagement ring which is absolutely stunning! and the second I had made after my brother tragically took his own life just a few months before.. I had twin stars named after him and my mum as a gesture that they are always looking down on me and my partner sweetly suggested I get a ring with two twin diamonds put in to represent them stars so I could always have them with me, what made it even more special was, I had the words ‘Lost But Never Forgotten’ engraved on the inside of the ring which gave it even more sentiment as
Sana Karim
May 31, 2021
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When deciding on engagement and wedding rings, we had the pleasure of dealing with Viviana who was an absolute delight. Excellent from start to finish, nothing was too much trouble and she was incredibly patient and informative about the various options available to us. The service and advice offered was second to none and Viviana was able to advise us on the importance of the 4 C's when deciding on a diamond and she was brilliant every step of the way! Despite working with very strict time-scales, Viviana was understanding and employed her best endeavours to ensure that we got the ring before
Jamila Din
Dec 09, 2020
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Samara James has to have the best customer service I have ever experienced when buying jewellery. Rob was extremely helpful and really friendly, he took the time to explain things in detail and ask me what I was looking for. The ring they made is beautiful and was definitely worth the wait. Highly recommended!
Adam
Oct 25, 2020
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Highly recommend Samara James.
Recently purchased an Oceana ring as a replacement for a previously damaged engagement ring (from a different jeweller)
They were extremely helpful and accommodating with getting the ring to me for the required date.
The ring itself is stunning! My wife's over the moon, The ring and diamond are a lot better quality than the offerings from the high street stores, with the hearts and arrows cut giving it an amazing sparkle!
I wouldn't hesitate to use them again for any future jewellery purchases.
Recently purchased an Oceana ring as a replacement for a previously damaged engagement ring (from a different jeweller)
They were extremely helpful and accommodating with getting the ring to me for the required date.
The ring itself is stunning! My wife's over the moon, The ring and diamond are a lot better quality than the offerings from the high street stores, with the hearts and arrows cut giving it an amazing sparkle!
I wouldn't hesitate to use them again for any future jewellery purchases.
Dan Crowe
Sep 24, 2020
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I couldn't be happier with the service I received from Rob at Samara James. After initially speaking via the Chat window, he then called me and we spoke in great detail about exactly what type of ring and the spec I wanted. The current COVID lockdown meant that I couldn't actually go to a jewellers shop so I was initially a bit worried about buying online. Buying an engagement ring is such a huge decision that you obviously want to get right so I have to give full credit to Rob who eased my concerns and made the process of buying the ring informative and fun - he even gave me a safety net in that
Kirsty
Jul 12, 2020
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Kenneth T.
Oct 02, 2013
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Qype User Sheila
Dec 10, 2012
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Turns out I was very naïve when it comes to diamonds and jewellery. I felt like I was in a classroom during our consultation with Rob, the difference being that I was enjoying myself and was interested. These guys know their stuff, now I wouldn't trust any other jeweller who couldn't sufficiently explain the best height to width ratio of a Princess cut.
Qype User MistyK
Jun 08, 2011
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This jeweller specialising in making custom diamond jewellery comes incredibly highly recommended. Ed, who looked after us and managed the creation of my gorgeous engagement ring, is deeply knowledgable about diamonds and took enormous care to source a really special stone that exactly fitted our budget and aspirations! They only source diamonds that come from the best polishers but will find you exactly what you want to fit whatever budget you have. We were thrilled with their level of service, expertise and value. The designs they offer on the website are only a taste: they will make anything
