Please leave your details and we'll call you back at a time that's convenient for you (Mon-Fri). Our personal injury solicitors are committed to helping our clients to get the maximum amount of compensation in the shortest amount of time, without any compromise in the quality of service. Rest assured that your claim will be handled on a No Win, No Fee basis.

With over 25 years of experience and a state of the art case management system, our compensation solicitors deliver exactly that. We provide expert legal with TRUE compensation. Our success rate is more than 90%. Nobody wins more. Based in Newcastle upon Tyne we assist clients in the North East and throughout England and Wales with their personal injury claims.

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Services

Why Choose Us Report

TRUE Solicitors LLP comprises a team of highly experienced solicitors, skilled in obtaining compensation for clients who have suffered due to personal injury, medical negligence or financial mis-selling. We also have a dedicated residential conveyancing team to help clients who are buying, selling or re-mortgaging their home.

Personal Injury Report

If you have suffered a personal injury as a result of someone else's negligence the effects can be devastating. Making a personal injury claim can help you to access financial compensation and rehabilitation to help you get your life back on track. TRUE Solicitors have fought hard for injured accident victims, recovering millions in compensation for our clients.

Injury Type Report

It's not surprising to learn that almost any part of the body can suffer an injury. From a simple whiplash injury to the most complicated of brain injuries or even diseases caused in the workplace, TRUE Solicitors LLP can help and guide you through the process of making different types of personal injury claims, ensuring that you receive the compensation you are entitled to.

Whiplash Report

Whiplash injuries are caused when a person suffers from a sudden jolt to their head or body which damages the muscles, ligaments, tendons or other soft tissues in the neck. Whiplash claims are one of the most common personal injury claim types we handle.

When we hear the word "whiplash" we automatically think of someone who has been involved in a car accident; however it can be caused by many different situations including slips, trips and falls, sports injuries and even assaults and attacks.Call us on 0344 854 7000 to discuss your claim, or submit your details below and we'll call you back at a time convenient for you.

Upper Limbs Report

The term 'upper limb injury' refers to injuries to the shoulders, arms, elbows, wrists and hands (including fingers and thumbs). These can range from sprains and ligament damage, to broken and fractured bones, and amputations. The impact of any upper limb injury can be considerable because we require the use of our arms and hands for almost all day-to-day activities; such as personal care, household chores, working, using a computer, driving etc.

Reviews (9)

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Ed Spencer

Jan 05, 2022

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Very difficult to get in touch with my case handler. No response to my last 4 emails and when trying to ring the office I am always put through to an answering machine. Case ref 537419

Natasha Tolan-Smith

Dec 13, 2021

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Will update my review once fully finished but so far fantastic start, lovely advisor initially however since its swapped to another individual, emails and valid questions get ignored. Might just be how it is hence updating once process is finalised.

Radoslaw Kaminski

Nov 29, 2021

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It has been dragging on for over two years now, contact with the company is very poor. you have to ask almost beg for every contact, communication or update. no interest in a customer case. the case is still pending so for now i cant say much more... :( at the moment I am absolutely dissatisfied with the attitude and the quality of the services provided. I hope one day i could edit that review and something good, but for now just 1.

Aysun Yurdakul

Nov 19, 2021

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Discussing service/ waste of time/ will only stress you
Disgusting service, well actually let’s say no service at all. I would have loved to go through the details but it’s really not even worth my time. I am going to make a formal compliant and really do regret giving my case to them. It’s a very simple case where I have a video of the accident and the third party has accepted liability but yet again they have done nothing so I have not been paid for my car or personnel injury yet. No matter how many times I have emailed and contacted them they have been totally useless. You can never speak

Mr. Kyokushinkai

Nov 14, 2021

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No contact with the client. extended waiting time. lack of respect for the client in the conversation. the case handler acts like he is threatening the client instead of helping. poor service. I do not recommend. one star is to way to much!

Carl

Nov 05, 2021

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Very poor service, took about 3 years with very little response with my case changing hands around 3/4 times. Eventually I rang up after 6 months of no contact, to find they had closed my case as no response from me. No emails or letters delivered as they stated. Everytime I phoned I was told I would get a call back and nothing. You basically do all the chasing for them. Stay away.
Edit: seems like you have no record of anyone who leaves a bad review. Bit of a coincidence? Anyway my case number is : Incident Date: 07/11/2018, Our ref: 502612

Ruth Oldfield

Nov 02, 2021

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I had a great experience with my lawyer alix walker and i have put her foreward for a new potential claim

Parvaz Ahmad

Oct 25, 2021

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Positive: Responsiveness
I do strongly recommend true solicitors. Ben Robinson was my case handler he is a great and responsive always give me the update.

Mark

Jun 20, 2021

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Positive: Professionalism, Quality, Responsiveness, Value
I'd definitely recommend True Solicitors LLP for conveyancing. Great customer service, always kept me updated and did an excellent job in progress chasing the buyer's solicitor. Excellent value for money too!