Providing brilliant services and support that allow you to connect, communicate and collaborate better. Communicating, connecting and collaborating with customers and colleagues shouldn't be difficult; so we make it easy for you, and businesses of all sizes. Windsor Telecom has a fantastic reputation for providing a brilliant service and straightforward technology solutions, because that's what we love.
So many of our customers come to us because their connectivity or communications just isn't running smoothly. And with five generations now working together there's often confusion about exactly what they need to make their lives easier and better. We believe in keeping it simple; listening to requirements, providing easy-to-use solutions and of course the trusted relationships, great service, support and value that are appreciated by everyone.
So many of our customers come to us because their connectivity or communications just isn't running smoothly. And with five generations now working together there's often confusion about exactly what they need to make their lives easier and better. We believe in keeping it simple; listening to requirements, providing easy-to-use solutions and of course the trusted relationships, great service, support and value that are appreciated by everyone.
Services
We believe that technology should be as easy to use in the workplace as it is in our personal lives; that collaborating with colleagues should be as easy as Face Timing friends; and that switching calls between desk phone and mobiles should be an easy task. So that's what we've set out to do: deliver straightforward technology solutions with an intuitive management portal and easy-to-use functions that put you in control.
We're a team of around 50 talented and friendly professionals, all with a common goal: to make technology easy and enjoyable. We can't introduce you to everyone here, but do enjoy meeting our exec team below. Winning customers' hearts and minds with easy and enjoyable services and great relationships.
With five generations now working side by side, it can be hard for businesses to find the right way to get the best from everyone and to engage brilliantly with customers. What you need are IT and communication systems that are easy to use, yet flexible and adaptable enough to suit all your differing needs.
We believe that everyone should love using technology; that it should be easy to deploy and that features should be intuitive to use. That's why we've kept our range of solutions user-friendly, straightforward and affordable - perfect for businesses that need technology that just does what they need it to do, simply and effectively.
The right phone solution can play an important role in the growth of a business if incorporated in the right way. Connect with your customers from any location on a multitude of devices with a solution that will keep you on top of your business matters without restriction.
Our phone solutions can help to streamline the communication between your internal teams, both on-site and off, and help your people to do their job, whether they're working from the office, out on the road, working from home or out on site.Staying in touch with your customers and helping your employees to communicate with one another in a clear and succinct way is important, and to do it, you need a phone solution that's built for you.
Our phone solutions can help to streamline the communication between your internal teams, both on-site and off, and help your people to do their job, whether they're working from the office, out on the road, working from home or out on site.Staying in touch with your customers and helping your employees to communicate with one another in a clear and succinct way is important, and to do it, you need a phone solution that's built for you.
Reviews (6)
Andy Boast
Apr 26, 2021
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Not impressed and an example of how a merger can go wrong with existing clients.
Response times have dropped and for me as a customer moving from Keen IT to Windsor Telecom I feel like the service levels have fallen through the floor.
Does this new company offer SLAs? What is the actual turn around time for answering issues?
We are on the hunt for new remote IT services - shame because when they guys were Keen IT there was a more personalised service.
Response times have dropped and for me as a customer moving from Keen IT to Windsor Telecom I feel like the service levels have fallen through the floor.
Does this new company offer SLAs? What is the actual turn around time for answering issues?
We are on the hunt for new remote IT services - shame because when they guys were Keen IT there was a more personalised service.
Frank Kelly
Feb 05, 2021
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Been with Windsor for over 10 years - I can't praise the product or the service over that time enough.
To get an 0800 number...and all the other services included, for a few quid a month, along with, in my case anyway, a first class customer service (most recently from Finty at Windsor).
I've just purchased a second 0800 for an associated business. I genuinely can't praise highly enough.
FK, Star Morthages, Edinburgh
To get an 0800 number...and all the other services included, for a few quid a month, along with, in my case anyway, a first class customer service (most recently from Finty at Windsor).
I've just purchased a second 0800 for an associated business. I genuinely can't praise highly enough.
FK, Star Morthages, Edinburgh
Pete Wheeldon
Sep 23, 2019
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We have been using telephony services from Windsor Telecom for the last couple of years. We started by using WT to route our inbound customer calls. Recently we added VoIP along the associated apps (Horizon) to give us greater flexibility to take calls. Call quality is very impressive (and better than our original landline setup) both on Wifi and 4G. It doesn't work very well on 3G (which we knew) but to date this hasn't caused us any problems.
Our account manager Leo is very approachable and very responsive in terms of service offering and costs.
Highly recommend
Thanks Pete
Our account manager Leo is very approachable and very responsive in terms of service offering and costs.
Highly recommend
Thanks Pete
Shoaib Tariq
Nov 27, 2017
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HIGHLY RECOMMENDED - FANTASTIC SERVICE AND PROFESSIONAL!
What a Service, Absolutely Gob smacked, I called Stephan the advisor at 4.30pm by 5:10pm my 0300 number was connected.
After been messed about from another company since Thursday (for 5 days), I would highly recommend this company to anyone without a doubt.
Fantastic Service Guys, Much Appreciated!
What a Service, Absolutely Gob smacked, I called Stephan the advisor at 4.30pm by 5:10pm my 0300 number was connected.
After been messed about from another company since Thursday (for 5 days), I would highly recommend this company to anyone without a doubt.
Fantastic Service Guys, Much Appreciated!
Helen Barker
Nov 09, 2016
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Mischa Weston-Green
Jun 06, 2016
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