At Western Way Garage we are proud to be a well-respected independent garage that has been serving customers in Ponteland and surrounding areas for over 80 years, owned and operated by three generations of the Parker family. We work on all makes and models and offer the full range of repairs and maintenance any car owner might need.
We are known for our exceptionally high standards of workmanship and customer service and have many loyal second and third-generation customers who trust us to look after them and their vehicles. Great service, changed my rear wiper after snow broke it at no charge, car MOT done speedily the previous.
We are known for our exceptionally high standards of workmanship and customer service and have many loyal second and third-generation customers who trust us to look after them and their vehicles. Great service, changed my rear wiper after snow broke it at no charge, car MOT done speedily the previous.
Services
All your vehicle maintenance & repairs at affordable prices in Ponteland at Western Way Garage. No job is too big or too small for Western Way Garage in Ponteland. Our workshop on Stamfordham Road is equipped with every specialist tool we need, and the most advanced, up-to-date diagnostics required to carry out whatever problem or maintenance your car or your van might need.
Our well-stocked shop sells logs, kindling, coal, beers, wines, soft drinks and confectionary, and a wide range of motoring accessories. In addition, we offer high-quality petrol and diesel across four pumps for all your refuelling needs too. The shop counter doubles up as our workshop reception too, so you'll find our friendly shop staff also know a thing or two about cars!
Most manufacturers recommend that the air conditioning system is serviced every two years in order to replenish the liquids used by the system and to ensure all components are working correctly. Your car manual will give you the specific requirements for your car. At Western Way Garage, we can work with both types of air conditioning gas.
A car battery has a tough job to do, especially during winter when your battery is most likely to give up. Pop into Western Way Garage so we can check your battery - we'll check the health of your car battery and your car's electrical system so that we can select the correct battery size for your vehicle.
Every time the brake pedal is pressed, the brake pads are pushed against the brake disc which makes your car slow down. So if you think about how many times you press the brake pedal, you can imagine how brake pads come to wear out. In general, brake pads can be expected to last between 25,000 and 60,000.
Reviews (9)
David Hughes
Jan 21, 2022
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I was working on fitting a kitchen next door to the garage recently and needed my rear brake caliper repaired as it was seized! After speaking to the garage they booked me in for the following day. Completed the job in half a day and returned the car in perfect working order. No hassle good price. Would definitely recommend! 5 stars
Meryl Manas
Jun 23, 2021
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Stan Gordon
Mar 28, 2021
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Angela Bowey
Jan 23, 2020
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Richard Jennings
Dec 21, 2019
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Tony Prince
Nov 21, 2019
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John has serviced my car for years and I have always had good service.
I have had a couple of problems with my campervan recently. This van is 2.8m high and doesn't fit into the workshop, but he has sorted me out both times.
Main dealer couldn't identify why 'check engine light' was on. It took them 2 days to tell me they didn't know what the problem was. John sorted in a day.
I had a noise from front wheel after a weekend away. I phoned before 9am Monday for advice, I am going on holiday 4am next day. He said bring it in I'll look at it. He looked, said leave it and I sort it and deliver it
I have had a couple of problems with my campervan recently. This van is 2.8m high and doesn't fit into the workshop, but he has sorted me out both times.
Main dealer couldn't identify why 'check engine light' was on. It took them 2 days to tell me they didn't know what the problem was. John sorted in a day.
I had a noise from front wheel after a weekend away. I phoned before 9am Monday for advice, I am going on holiday 4am next day. He said bring it in I'll look at it. He looked, said leave it and I sort it and deliver it
Michael Rollings
Nov 20, 2019
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I was in the Motor trade and the trend was for fitters, who were replacing the traditional mechanic.It was easier to change a component than repair it. However there is no substitute for experience and in Western Way Garage you have it in abundance.They have serviced and maintained our VW Golf, Caddy and Polo over many years.You know they will approach any problem intelligently, with your best interest in mind. Always performed with a smile and at a fair price.Thanks to John and team who helped recently when I had a puncture, the repair was carried out straight away (no "spare tyre" these days
Stephanie Templeton
Oct 23, 2019
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I had to MOT my vehicle today. I rang early and managed to get a MOT booked for the same day. They were extremely helpful. And got my vehicle sorted with no drama and got it to pass. The customer service I recieved was fantastic. Really welcoming and a really great job. Thank you for your hard work!
Chris Baxter
Oct 25, 2017
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Great Garage - over the last few years have had MOT's, brakes, exhausts and tires all exchanged, replace or repaired at a very reasonable price. Always honest about cost as well - which lets you make decisions easily. They have worked on both cheap runarounds and more modern pickups without problem.
