Paving Direct
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Paving Direct
Welcome to the Paving Direct website, which has been designed to help you to find the perfect materials for your landscaping project and to offer you the practical information needed to make the correct choice. Paving Direct is the online shop of Pavestone, one of the UK's largest importers and distributers of landscaping materials.

The Pavestone brand has always been synonymous with both quality and value for money. Our 2018 collection of garden landscaping and home flooring materials have been specifically selected to ensure that you will be able to find exactly the right colours, textures and materials to create your dream project.
Services
Deliveries normally take place Monday to Friday, excluding bank and public holidays, usually between 8am to 6pm. Deliveries are made using a tail lift vehicle which requires a solid, flat surface for the offload. Unless otherwise requested, all deliveries are to the kerbside only (e.g. in the road adjacent to the kerb).
All products featured in the brochure are available online to buy here online at Paving Direct! Are you in the trade? Please give us a call on 01993608824 and we can arrange for a small box of brochures to be sent. This is extra handy to keep in the van, and pass brochures onto clients and help them chose their Paving!
Our Samples department is up and running. Please allow 5-7 working days (Mon-Fri) for your samples to arrive. If your samples have not arrived within 7 days, please give us a call on 01993608824 and we can chase these up for you. Occasionally, we do experience the odd delay that is beyond our control due to current circumstances.
Your project represents a considerable investment and should endure many years of seasonal change. Therefore, it is very important to consider the quality of the materials being used. There are many cheap blends of natural stone materials available that may not stand the test of time. Our landscaping products are never engineered to meet the lowest possible price.
You can cancel your order at anytime up to the end of the 14th working day from the date you receive the delivery of the ordered product. To cancel your order you must notify us by email. It is your responsiblity to pay for the return delivery of the goods. Please see our Terms & Conditions. Please report any breakages, damages etc. as soon as possible.
Reviews (6)
Georgina Lowry
Georgina Lowry
May 19, 2021
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Really not a great experience. I don't think I've ever felt the need to call a company so many times to know what's going on as very little communication from them. The delivery of the product was reasonable, though the day changed, it didn't really bother us. But getting a refund was just painful. A week late in collecting, a week went by with no communication about the return, despite a good few phone calls from me asking. The actual product looked lovely, we needed a close as possible match to our current patio which it wasn't, just unfortunate we needed to return, but just make sure you know
Susan De Jesus
Susan De Jesus
Apr 02, 2021
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I was told my product would arrive on Monday - then Tuesday - then Wednesday - then Thursday. I was told I would get a 2-hour delivery slot. I was then informed it would be 9-5 by the haulage company. Everyone I spoke to seemed very sweet on the phone, but nothing got changed. Oh and they got my delivery address wrong on the order, even after I called to correct it. UPDATE: Of the 56 slabs I ordered, only 21 arrived (with no notice whatsoever). Now I have to go through the whole process again to get the rest of the order to my home, that I paid for well over a week ago . Naturally, it all turned
Paul Wilson
Paul Wilson
Nov 04, 2020
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Awful. Product was good and sales were friendly,but that can't make up for messing up payment 3 times, order not turning up then only 1/3 turned up rest got lost supposed to come in a day and didn't! eventually turned up and left in wrong place. Supposed to get a refund for overcharging but didn't send it bag of grout got hole in it and gone hard, probably more but can't remember .. ...
Giantfaith
Giantfaith
Jan 02, 2019
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1st class service for my Romex paving grout order. I was contacted very quickly after placing the order, as there was an issue with excessive postage costs due to our post code. I was advised that Paving Direct would look into a cheaper alternative for me. They sorted this issue out quickly and kept me updated via phone. Delivered within 48 hrs and in perfect condition. 1st class service. 👍 Highly recommended.
Gill Pagett
Gill Pagett
Jun 22, 2017
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Good customer service made experience easy from choosing and buying to receiving delivery. Good quality product and now looking forward to finished patio results.
Dave Bayliss
Dave Bayliss
Jun 16, 2017
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Can honestly not find anything bad to say... good prices with great customer service all round