Residentsline
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Residentsline
Residentsline's exclusive Residential Flats Insurance policies are designed specifically for blocks of flats and apartments. Firstly, our flats insurance policies are designed specifically for Residents' Management Companies, Right to Manage Companies, Residents' Associations, Developers, Freeholders and Landlords.

Secondly, our flats insurance policies cover you and your flats and apartments from the widest range of risks possible and we have worked hard to produce blocks of flats and apartments insurance policies our UK customers can trust. All our policies are tailor-made to suit your property, and all cover is provided on an 'All Risks' basis so that when you work with us, you can be confident that you're covered.
Services
At Residentsline, we only provide specialist blocks of flats insurance. All our exclusively designed insurance policies are underwritten by A-rated insurance companies who offer dependable, market-leading cover. With our buildings insurance for flats, you can always be sure that you're receiving the most comprehensive protection available at the most competitive price.
Our comprehensive policy with AVIVA insurance provides Directors and Officers Liability Insurance AND Corporate Legal Liability, giving your Directors and your Company the protection you need. As an Officer of a Residents' Management Company, you have many legal responsibilities and may be held personally liable for any decisions or actions taken whilst working in your position as a Director or Officer.
Residentsline provides a range of Lift Inspection and Lift Insurance services, at competitive prices. According to health and safety regulations, anybody managing a block of flats has a legal duty to ensure that their passenger lifts are safe to use. This means having a lift inspection carried out by a competent authority at least every 6 months.
Rental properties remain a booming business and as a landlord protecting yourself again unexpected costs are important. Recently there have been a number of much-needed changes within the insurance industry. In the wake of ever-present modernisation, it now seems that the standard deposit system is becoming a thing of the past.
ManageYourBlock is a web based software tool for Residential Management Companies that offers access to your properties details at the touch of a button, making is easier to manage your block of flats. Residents Management Company Directors, do you need a software tool that is easy to use and helps you manage your block of flats?
Reviews (9)
Richard Paddock
Richard Paddock
Dec 15, 2021
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Positive: Professionalism, Responsiveness
Very responsive and tailored to my requirements. Good cover levels at competitive prices.
Andy James
Andy James
Nov 24, 2021
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Highly delighted with the excellent customer service received from Residentsline. To be honest I’d never heard of them so was understandably a little cautious about placing cover for our small management company. However after speaking with Natasha I realised that Residentsline were very competent and definitely the company to insure with, offering tailor made products. Natasha was excellent and very patient when dealing with my numerous questions. Thanks also to Ellie who helped out in Natasha’s absence.
Paul Timmins
Paul Timmins
Nov 01, 2021
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Natasha been exceptional in her work to find us competitive buildings insurance quotes for our residents management company and it’s blocks of maisonettes. I’m a novice at the insurance game, so it took me a while to get all the information she needed to get us quotes. She responded to every bit of new information by updating quotes, very professionally and quickly. I’ve now got three very good quotes to take back to our management company. We’re hoping to be able to accept these and continue working with Residentsline.
Carol Seagrove
Carol Seagrove
Oct 25, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Very good tailor made insurance for blocks of flats at a very competitive price. Dealing with Residentsline was very easy and their customer service was excellent.
Paddy Bettesworth
Paddy Bettesworth
Oct 15, 2021
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Positive: Professionalism, Responsiveness
I found ellie pitts of resdentline very efficient and she was able to provide a very competitive quotation within 24 hours. I will definately use this firm again
Jan Judge
Jan Judge
Sep 02, 2021
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Positive: Professionalism, Responsiveness
A grand team that look after us so well… a pleasure to do business with them.
Paul Fowkes
Paul Fowkes
Aug 18, 2021
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Positive: Professionalism
Was looking for a better place for Freeholders buildings insurance than my current broker and decided to try ResidentsLine on recommendation of my lawyer. Ellie of ResidentsLine took me through the process quickly and simply and am pleased to see all the documenation is available online via 'manageyourblock.co.uk'
Valerie Cooke
Valerie Cooke
May 14, 2021
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Absolutely fantastic customer service from Tina Hough again this year, first class in every way.
Tina always handles everything regarding our insurance policy renewal with exceptionally high standards of professionalism, consideration and care. She always goes above and beyond in order to provide us with the best possible result.
I would recommend Tina and Residentsline without hesitation.
Thank you so much Tina for all your help, you are a really great asset to your company.
John Reardon
John Reardon
Apr 16, 2021
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Absolutely fantastic service. I needed to secure collective buildings insurance for our resident's association and Residentsline not only came back with the most competitive quote, but were highly professional and clear in their communications, and nothing was too much trouble. They were reassuring, thorough and responsive throughout a process with which I was unfamiliar. All very much appreciated. I recommend them without hesitation, and many, many thanks.