Earth Save Products
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Earth Save Products
We have a range of innovative products and are regularly looking to break boundaries with new and effective ways to use energy efficiently. Our new ESP Heliotherm Comfort Compact Air to Water Booster Heat Pumps and Ground Source Heat Pumps are the latest in innovative technology. The driving force behind the design of the Heliotherm range is to produce a market leading heat pump that has the highest efficiency and performance on the market.

They have been designed to work in countries that have far colder climates than we experience in the UK. If you had a heating issue in the Austrian mountains you would have a serious problem and it just wouldn't be acceptable. This is precisely the area where the Heliotherm is designed, manufactured and produced to cope with this kind of environment.
Reviews (10)
Ian Preece
Ian Preece
Dec 27, 2021
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Terrible company. They basically repackage imported cheap, below standard Chinese products and slap an EarthSave sticker over the top. Once they've taken your cash they don't give a toss and offer no customer support. Avoid these absolute cowboys and find a reputable company instead.
Doug Foy
Doug Foy
Nov 14, 2021
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Extremely rude and unhelpful. Failure to help resolve issues on system cost us £11000.00 to renew pump.
I requested some simple information and was answered with a hostile and aggressive attitude followed by the phone call being ended.
Brady Owen
Brady Owen
Jun 11, 2021
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After calling Earth Save numerous times about an issue with our system rather than send one of their engineers they included us in an email to a third party engineer. Appaling customer service. Believe the company is up for sale and they actually don't have any engineers. Also, turns out most of their systems and parts are now not being made and are unavailable. Long story short, engineer came out, replaced the faulty fan causing the error, left, 30 mins later same error, wrong fan changed and now not answering the phone. Two weeks plus without a working system. Avoid if you can. Give the 2rd party
Katy Barrett
Katy Barrett
May 28, 2021
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I am so disappointed with this company. They were very keen to sell me a system but after providing a quotation to complete the installation, they were unable to give me a date to start the work and then left me hanging on for 10 months. They then told me that they were 'too busy' to finish the job. Communication throughout this process was really difficult with little or no response to phone calls and emails. I have now found someone else to finish the job much more cheaply. I would advise you to explore any possible alternative to using this company.
UPDATE!!
My Air Source Heat Pump stopped
Sophia W.
Sophia W.
Dec 25, 2019
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The ESP Ecocent Maxi installed in my flat for just over two years has broken 3 times in 9 months. ESP are refusing to replace with a new unit or provide a refund even though they are legally obligated to.
The service has been appalling and I've spent 7 weeks without hot water this time and several weeks without heating or hot water in January AND February when it was freezing.
On one of their previous attempted 'repairs' they cut a wire and stuffed the area with tissue paper then closed it back up. Unsursprisingly it broke again throwing out all the electrics in my flat.
Do not buy anything
Rhiannon Williams
Rhiannon Williams
Nov 25, 2019
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We moved into our new house and found that it had a pump supplied by this company. It took me over three weeks, multiple phone calls (trying to fix it over the phone) in freezing January to get them to come out to my house to fix it. It then cost me £500 in fees to get them to come. No one locally will touch this pump as it’s not a recognised brand and therefore my only option is to pay this extortionate fee anytime something goes wrong with it. It’s broken again and I called today only to be told ‘ I don’t know when someone can come out’ and ‘I don’t know when I can call you back
Ryan Jones
Ryan Jones
Nov 15, 2019
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I have been dealing with Earth Save Products for nearly 10 years now, I have always found Nick and his team very helpful and a great local supplier of various heating system’s and components. Earth Save Products have a massive amount of knowledge in the renewable heating industry and an impressive range of renewable heat pumps which really do work. I highly recommend this company and will definitely be using them in future.
Driekie Zietsman
Driekie Zietsman
Sep 14, 2019
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Earth Save Products is one of the best companies I have had the pleasure of doing business with here in the UK. They are knowledgeable, friendly, always available to help and is a pleasure to have around. Their products are really good and the after-service just as great. Nick, Dave, Julio and the rest of the people are a pleasure to deal with. Thank you guys for making our lives so much easier!
Tony Zanella
Tony Zanella
Jun 02, 2019
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It’s now winter and our Ecocent heat pump is making a good job of heating our new build home, the team at Earthsave have been great and always there at the end of the phone to answer any questions from my curious mind. A good, helpful and friendly lot providing good products. Highly recommended
Rob S.
Rob S.
Jul 23, 2017
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We after lots of research and talking to companies at shows etc. settled on Earth Save Products, due to 3 reasons.
1. A recommendation from an unbiased person
2. Their ability to offer UFH and our hot water system from one company (no later issues if anything goes wrong with one company blaming the other!!)
3. Their technical knowledge in this field being excellent, rather than being a sales based company like other people who aren’t even around. They knew what they were talking about.
We ordered the following after going to their offices and seeing their products at first hand:
ESP 17KW