Cyclo Monster Bike Shop
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Cyclo Monster Bike Shop
We stock a wide range of products and have great range of clothing and accessories available. Call in for a look and enjoy a brew whilst you look around. We also have a large range of quality bikes from Cube, Focus, Frog, Kalkhoff, Scott, Haibike and State Bicycles and usually have over 100 on display at any one time.

We offer a fitting service to ensure you get the right sized bike and it set up correctly for you. We can also customise your bike for you so if you want to swap the gear ratios or upgrade the wheels we will work with you to build your perfect bike. We also offer full custom builds as required, just tell us what you are looking for and let us do the rest.
Reviews (20)
Wayne Carroll
Wayne Carroll
Jan 15, 2022
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I had an issue with my MTB wheels on a ride today. excellent customer service, rear wheel issue fixed & front wheel checked for free. all within 30 minutes. definitely recommend the staff & shop.
Kate Warman
Kate Warman
Dec 21, 2021
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I brought a Scott mountain bike from Cyclo Monster, the guys are knowledgeable, professional and helpful. I cannot recommend highly enough.
Saqib Paracha
Saqib Paracha
Dec 18, 2021
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WARNING!!! READ BEFORE ANY CUSTOMER DECIDES TO PURCHASE ANYTHING FROM CYCLO MONSTER.
A simple almost £2k transaction turned sour, stressful, and fraudulent. Rogue bike shop and poor trading standards. Read below for full information.
I purchased a bike from their website after months of research and speaking to the sales team at the store in Derby back in September 2021.
The sales team advised the specific bike I am after is in stock, their website stated dispatch within 3 days and once I made the purchase online the invoice also stated dispatch within 3 days.
The bike arrived 6 weeks later
Chris Merrick
Chris Merrick
Dec 06, 2021
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Fantastic service, competitive prices, great communication and fast delivery. Everything arrived perfectly, is now all set up and I'm super happy, shall definitely be shopping with them again. Thanks!
Stephen W.
Stephen W.
Sep 10, 2021
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Very good knowledge sold me a bike perfect for me not just at the top end of my budget as another shop(Lakeland near Long Eaton tried to do) Very helpful with sizing and setup advising me what I needed and didn't need while saving me about £300
Ashley Bramley
Ashley Bramley
Sep 01, 2021
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The shop needs to take the customer orders seriously especially when they have paid for an item. waiting over a month for something you agreed would take days in terrible. also when the customer rings the shop 2 weeks later to request the item paid for and you don't have any information on this is poor. when you agree on the phone to call the… customer back once you have checked things you really should. And then to top things off refusing to send a refund is also terrible. I 100 percent will not be using your shop again and I still haven't got what I paid for.
David Dungworth
David Dungworth
Aug 22, 2021
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Really good service and communication. I bought a Scott Scale online with them and received a phone call immediately to confirm all details. The shop went out of their way to prepare the bike quickly so it could be shipped in time for the weekend.
A very good experience throughout.
Mr. Toogood Physics
Mr. Toogood Physics
Aug 09, 2021
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This is a great bike shop. The staff are really friendly and helpful and make good recommendations rather than just expensive ones! A wide range of accessories and bikes. This is going to be my go to shop rather than the big chains or websites.
Robert Ratcliffe
Robert Ratcliffe
Jun 13, 2021
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Purchased an Ebike from here.
Walked into the shop not really knowing what I wanted but was put at ease straight away with the guys knowledge and super friendly approach. Customer service was amazing. I'm so happy with my Purchase and so pleased I didn't go anywhere else. Would 100% recommend them and will definitely be returning for servicing of my bike. Thank you 😊
Tina Barras
Tina Barras
May 04, 2021
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Good service , although had to wait several months due to national shortage . Had the display model in the end , but love the Bike .
Nick Vaz
Nick Vaz
Feb 12, 2021
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Excellent service. Initial communication was over email and there was always a super quick response from Phil every time. Pricing for the work I needed on my bike was extremely reasonable and Michael the mechanic was super friendly and very accommodating to my requirements. I would definitely recommend this place.
Simon Taylor
Simon Taylor
Jan 12, 2021
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Great service in these difficult times. Cyclo Monster replaced the drive train to my to my hybrid and it runs like a dream.
Thanks team :)
Simon T
Andrew King
Andrew King
Jul 10, 2020
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Employee's at this store are very friendly and they're willing to help. Although i have had some issues when I've paid them to repair part's or replace part's on my bike where i have had to return to the store 2/3 times to have a happy end result.
I had left a previous review although wanted to delete it and leave another. The person who i believe is the primary person who fixes/ services bicycle's (Michael) is very friendly and understanding. I will continue to buy part's from this store.
Julia Chang
Julia Chang
May 30, 2020
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I ordered 3 integrated bike light + bike com but 2 of them were faulty and one of them came without all crucial accessories and without USB charger. Wrote to the company but no reply at all.
Keith Silkstone
Keith Silkstone
Apr 22, 2020
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I I purchased a Eco vaults electric bike from cyclo Monster shop although the the staff are really helpful the Bike at 12 months of electrical faultsAnd I am still waiting for a refundTo resolve this problem
Sarah Ball
Sarah Ball
Jan 23, 2020
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Just spent a great evening learning how to look after my bike - for free! The generosity of the team was impressive. Thank you so much 🚴‍♂️🚴‍♂️🚴‍♂️
Andrew Winson
Andrew Winson
Oct 26, 2019
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Very friendly and knowledgeable staff made to feel at home couldn't help enough thankyou
Ronald Koerte
Ronald Koerte
Apr 08, 2019
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On Saturday we picked our 3 bikes back up from their free 6 week service and safety check. Superb service and a good feel that someone looks over your bike to ensure everything is in good order.
Paul C.
Paul C.
Apr 27, 2017
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I was in need of transport to get me to work in a location not well served by public transport. I decided upon an Electric Bike so I began researching for my Best Buy and a good local dealer. Cyclo Monster came on top without a doubt having a fantastic range of standard & electric bikes covering a wide range. Their website is a huge help as it allowed me to see what they had, if it was in stock and full specifications of each model. I used the web chat to ask a few questions and arranged to visit to allow me to see what was offered and to take one for a demonstration ride.
I visited the store
Jack H.
Jack H.
Aug 14, 2014
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As often required, I must buy the best bicycle parts and many come from the UK. This store has great Internet presence. I am in process in handling my first order and hope to return soon.

Great comminication. More to follow.