Bristol Auction Rooms

They sent my items out without the certificate of authenticity rendering my items unless and stopped replying to email... currently in legal process and is still ongoing be aware of this if buying collectables

Appalling service from very rude staff. We were selling and items were lost, staff made little or no effort to find out what had happened to them. The cheque for items that were sold was not honoured and it took a long time and much effort to be reimbursed. Would never use again or recommend

Took some jewellery in (rings) three diamond platinum ring valued by a gemologist waited 7 months because of lockdown ring sold then gets a call to say the ring had a fake stone in it ! We gave them a ring with three diamonds it was value by a jewellery expert!! Now there saying it's fake worst company I have every delt with the management are appalling!! Avoid!!!!!

Sold me a lot that had been stolen and have not honoured the refund they promised, have not apologised for the poor handling of the theft. Staff don't care about buyers as long as the auction house get their commission. Will never use them again worst auction house I have ever dealt with and that is saying something considering how bad some of the others are.

One of my favourite auctions for for buying antique and vintage textiles - always a well curated selection of interesting items. Helpful , friendly and professional staff.

I have always had great service from Bristol Auction Rooms both as a buyer and as a seller. The staff have always been friendly and helpful and go out of their way to be of assistance.
The things I have bought when bidding online or in person from them have always been incredible, a real treasure trove of delights!

Always a treat to visit the textile auction. Its great to be able to talk Liz the specialist expert on site and the staff are always so lovely and helpful. I've been really happy bidding online with all the info I need in the catalogue. Would definitely choose this auction to sell through too.

Bad experience , Poor service , rip off fees to both buyer and seller, poor and incorrect description of seller items, do not have sellers interest at heart, do not decribe items well and charge extra fees for taking one small grainy photo of items, poor email communications. No attempt to make things right. Will never use again and hope eBay puts this type of company out of business.

Very easy and efficient purchase through online auction. All staff were incredibly polite and cheery on a late Friday afternoon! I had never been involved with an auction before and they had tons of advice for me!
Also have some dealings with jewellery valuation (pending) so will update review accordingly but have had great email communication with them.
Excited to be involved with more auctions in the future. The amount of items they have is fairly incredible, could do with better photographs though.
I am pretty good at photography...just saying.