Our team of telemarketers and inbound call takers are on hand to discuss your call handling and telemarketing campaigns. Nicki started her career in the Armed Services before embarking on a career in marketing, sales and training within the FMCG/Service arenas. Nicki works with our clients to identify the best strategy for developing highly targeted leads and effective sales conversion to ensure that marketing activity provides a sound return on investment.
Services
Why let a good call go to waste? If someone rings your business and you can't answer, let our professional SMARTstrat personal assistants take care of it for you. If you were next to your phone when it rang you wouldn't ignore it - that's basically commercial suicide. So why is failing to answer calls out of hours, or when you're too busy to pick up, any different?
When it comes to sales - it's true. You're only as strong as your weakest point. For many businesses that weakness, the point where success becomes failure, where all the effort, energy and expense committed to winning new business comes undone, is in lead handling. Calls unanswered, emails ignored, opportunity wasted.
Outsource your office tasks to a SMARTstrat Virtual PA and focus on growing your business. Time is precious, and so is your business. Getting bogged down in mundane administration, call handling and daily time-consuming tasks takes you away from the strategic needs of your business. SMARTstrat offer a Virtual PA service that allows our clients to use their own skills and time more effectively.
We have just started using SmartStrat having been let down badly by two major help desk providers. They are everything that the bigger players aren't - flexible, accommodating, caring and above all. Lancashire based electrical contractor, Standish Energy, pride themselves on customer service and boast a client base of 90% repeat customers.
You've all heard the saying that "First Impressions Count", well that's true, regardless of the type and size of your business. This is why we offer a variety of Telephone Call Answering Services to businesses across the UK. Why do we do this? Simple, we give you back the time to focus on the other aspects of your business.
Reviews (8)
Garry Peers
Mar 27, 2021
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Corp Olala Max Olala
Nov 18, 2020
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Lee Giacopazzi
Oct 31, 2020
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Andy Dobson
Jan 08, 2020
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I have used Smartstrat for a number of years now to assist with me business.
The service is nothing but excellent and supersedes any previous company I have used.
They don’t just answer the phone......on receiving a call they ask questions to find out what the call is regarding and by doing this it sort the wheat from the chaff and allows me to focus on the serious calls.
If you are thinking of using Smartstrat, consider this......how many times have you called a company and when it either rings out or goes to answer machine?
Like me and you, most people will just call the next number on
The service is nothing but excellent and supersedes any previous company I have used.
They don’t just answer the phone......on receiving a call they ask questions to find out what the call is regarding and by doing this it sort the wheat from the chaff and allows me to focus on the serious calls.
If you are thinking of using Smartstrat, consider this......how many times have you called a company and when it either rings out or goes to answer machine?
Like me and you, most people will just call the next number on
Mike Lawrenson
Aug 15, 2019
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My business has used SMARTstrat for a few years now and cannot fault their service. During working hours, we can receive alarm calls from customers that need to be dealt with quickly and the team know exactly how to handle this for us. The most cost effective way to have your calls handled when you're busy!
Nigel Finch
Jul 18, 2019
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I use SMARTstrat for both of my businesses and have always been impressed with their professionalism and how cost effective they are. We have 3 lines coming into the office and sometimes we cannot deal with all calls straight away and this is where SMARTstrat really works, they pick up our overflow calls which ensures our clients are dealt with immediately without having to leave messages.
Movement & Wellbeing Clinic
Jul 17, 2019
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Damien Loughran
Jun 20, 2019
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