Norfolk IT Services
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Norfolk IT Services
My name is Jason and I'm happy to offer you a range of easy options to help keep you a happy and healthy PC user. If your home or business PC has got slow, won't look at anything but pill adverts or has just stopped altogether, then I can fix that for you. As a certified PC repair technician, I will make sure your PC or laptop is returned to good health and your valuable data is safe from oblivion.

I can also upgrade an old PC/laptop or install and configure a new one for you. Got a virus screaming at you or those wedding photos you were going to back up have disappeared? Then I can do full virus removal and data recovery, saving you both money and your marriage. Maybe you have an idea for new IT at your business?
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Norfolk IT Services is my Norwich based IT repair and consultancy business. I have been using PCs and laptops since 1983 and have been building, fixing and improving them for the past 15 years. I have also worked as an IT Consultant, IT Trainer, Project Manager and IT Customer Manager. I am very passionate about delivering a friendly, common sense service that is as painless and easy for you the customer as possible.
If your PC or laptop has totally failed or you feel it needs an upgrade, feel free to give me a call and I'll happily discuss the most effective course of action that's best for you. SSD (Solid State Drive) is the newer replacement for the old hard drive. It's all chips and no moving parts so many times faster.
If you have a virus don't waste your time trying to delete it from the actual machine while it's switched on. That won't work. Just shut it down and call me. Don't pay for that pop-up anti-virus software that will get rid of those 700 trojans it's telling you about. They just want your credit card details.
I can if required, totally rebuild your PC by wiping off the existing operating system and software and reinstalling it all from scratch. Sometimes this is the best course of action for a very sick machine. It does entail copying back user data and existing software where possible. This will mean your PC or laptop will be as close to new but probably better.
Do you want a machine for a specific task like video editing or intense high FPS gaming? Then I will hand pick the parts to give you the best experience for the budget. I'll talk through your needs and build you a machine that fits the bill better than any off the shelf machine. I was for many years an IT consultant.
Reviews (10)
Aj McDonnell
Aj McDonnell
Sep 06, 2021
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Jason was super responsive and suggested everything I needed to improve/ repair my PC. The installation period was also quick and without issue. Would happily recommend.
Anneliza Andreadi
Anneliza Andreadi
Mar 21, 2021
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Jason responded to me immediately, and got the issue my laptop had fixed within a few hours. Very helpful, totally recommend!!
Peter Francis
Peter Francis
Mar 07, 2021
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I have known and used Norfolk IT Services for all my computer needs for nearly a decade now and cannot recommend them highly enough.
A highly deserved 5/5 Star rating
David Cook
David Cook
Feb 01, 2021
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Couldn't be more pleased with all the help I have received. Jason transformed my ailing Samsung laptop, replacing the failing HDD with a solid state drive, and a fresh installation of Windows 10. The six year old machine was returned inside 24 hours looking like new, and running cooler and faster than ever. Jason even installed some very useful utilities. Would definately recommend.
Mahesh Ranatunga
Mahesh Ranatunga
Jan 28, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
It is absolutely great to see my old laptop now working like an HP Elite Book. Thanks Jason for upgrading my old Dell Vostro. I feel like I'm in heaven. Working super fast. I would highly recommend you to any one.
Vanessa Collins
Vanessa Collins
Nov 02, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Jason promised to sort my PC which kept crashing or getting into a boot up loop. He did what it took to get it up and working, sorting out both software and hardware issues. Very calm and understanding. Highly recommend him.
Ben Nichols
Ben Nichols
Jul 08, 2020
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Jason is brilliant.
I do a lot of mathematical modelling and my PC was struggling somewhat.
Jason quickly upgraded both my RAM and CPU - and now everything works beautifully!
Highly recommended.
Belle Jones
Belle Jones
May 20, 2019
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I emailed Jason in a complete flap as my emailed had been hacked. I was able to drop the PC round the next day and he went through it with a fine tooth comb. Not only did he fix it, he has made it operate so much faster. He has answered all of my questions, no matter how daft, and given some great advice for the future. I highly recommend him.
James Lowen Wildlife
James Lowen Wildlife
May 30, 2018
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I thoroughly recommend Norfolk IT Services for data recovery. Jason was helpful, responsive and skilled. He gave regular updates on progress, made clear what he could resolve and where he would have to send to a specialist service. His pricing system was transparent. He freely gave advice to improve my IT experience and minimise the likelihood or impact of future data-crash issues. Excellent.
Miles Caston
Miles Caston
Jun 27, 2016
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I was very impressed with Jason's professional service and personable support. Not only did he carry out the agreed jobs effectively and efficiently, he didn't mind answering any questions I had regarding things that concerned me. He was always friendly and knowledgeable, and keen to stress his help and support should I have any future questions or queries. Thoroughly recommended! Thanks again. MC