We are really proud to be awarded Winner Best Uniform Supplier in the Beauty Guild Awards of Excellence 2020. Thank you to all our customers for. To celebrate being shortlisted for Best Uniform Supplier in the Beauty Guild Awards of Excellence 2020, we're offering a 20% discount* off all in. This is a very good question! There are a lot of things to consider when deciding how many beauty uniforms you might need. We've discussed some di.
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We are the professionals choice when it comes to choosing uniforms for Beauty and Spa. All our designs are cut for style and comfort in the Salon. All our garments are made from easycare fabrics suitable for everyday wash and wear. We carry a large range of ladies wear which is supplemented with a choice of styles for men.
Welcome to Florence Roby, the premier supplier of luxury uniforms for the Hotel Spa and Beauty industry. At Florence Roby, we are constantly working on innovative new products with quality and design at the heart of everything we do. The Florence Roby brand was established in 1968 by Florence Roby herself, a bespoke tailoress from St Helens.
We offer a made to measure uniform service that allows you to choose certain aspects of your Florence Roby uniform. Our uniform manufacturing experience means that we take special care when weaving every thread of your custom made uniform, ensuring you and your team look and feel professional. The majority of our uniforms are made with Softex - a high-quality, non-iron material that's breathable and comfortable.
Our logo embroidery service is available for customers who are looking for personalised uniforms. You can place your order by phone 0151 548 2228 or enquire by email froby@uniformcollection.com. We simply ask that you submit all artwork as a. JPG or. PDF via email. As your designs will need to be digitised by ourselves and a bespoke price arranged with our sales team, uniforms that require embroidered logos orders cannot be taken online.
Be sure to provide any relevant information relating to your query, such as your order number. This will enable our team to help you more quickly. Online is what we do best at Florence Roby, this way we can efficiently handle your customer care enquiries. By emailing us, you will be able to have your queries resolved much more quickly than via telephone.
Reviews (10)
Carolyn Keightley
Jun 27, 2021
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Have ordered from FR for years. Placed and paid for latest order on 17th May 2021 on line.
The order has still not arrived as of today 8th June 2021.
On checking my account it says Paid. Order unfulfilled!
Well who’s fault is that then?
You phone and can’t speak to anyone. Emailed and have not heard back from them.
Customer service is non existent.
They cannot hide behind Covid for ever.
Suggest you revert to at least having someone at the end of your phone to deal with these sort of problems.
Customers will get very fed up very quickly with as I say ‘ non existent customer service’
The order has still not arrived as of today 8th June 2021.
On checking my account it says Paid. Order unfulfilled!
Well who’s fault is that then?
You phone and can’t speak to anyone. Emailed and have not heard back from them.
Customer service is non existent.
They cannot hide behind Covid for ever.
Suggest you revert to at least having someone at the end of your phone to deal with these sort of problems.
Customers will get very fed up very quickly with as I say ‘ non existent customer service’
Vita Skin Spa
May 23, 2021
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Shocking customer service!
I ordered uniforms for new staff on 29th April. All items were showing as in stock when ordered. I have three new staff who have now started working and have no uniform. I've sent numerous emails to chase up and the service has been terrible. Currently no phone lines available: Not sure how you can run a business without a phone line. Covid is no excuse for this level of incompetence. We are now out of lockdown and salons (your customers) are open. I sent an email asking for someone to call me to discuss all the items and when they would arrive and was told no one has
I ordered uniforms for new staff on 29th April. All items were showing as in stock when ordered. I have three new staff who have now started working and have no uniform. I've sent numerous emails to chase up and the service has been terrible. Currently no phone lines available: Not sure how you can run a business without a phone line. Covid is no excuse for this level of incompetence. We are now out of lockdown and salons (your customers) are open. I sent an email asking for someone to call me to discuss all the items and when they would arrive and was told no one has
Mandy Clifton
Dec 19, 2020
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Anne Shaw
Dec 08, 2020
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Amie Morgan
Nov 16, 2020
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Absolutely awful. The quality of the uniform is very bad for the price. The hairdressing uniform is £40, I was expecting high quality as it was quite expensive, when it was delivered, I felt the uniform and the material felt like it was worth about £15. Definitely not £40. Also the delivery charge was £6.50, which is very expensive, as the parcel really was not heavy at all. The trousers were miles to long and the top was way to big. Definitely not true to size. They only offer a 32 inch leg length across all sizes. I know this is my mistake, I shouldn’t have assumed, when you click on the
Guy Ward
Nov 05, 2020
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Line Therkildsen
Aug 31, 2020
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Matt Bartram
Dec 08, 2018
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This is the message I sent them. SHOCKING!!!! DONT BUY!!!
Hi I ordered the same dress back in June. I also messaged you back then because the delivery took some time. I was also told the same. The item was out of stock. I’m very disappointed that’s twice Ive ordered and I wasn’t informed that there was going to be a delay in delivery. Or was shown on order they will be a delay I had to follow this up every time with an email. I very surprised you have a repeat business. Plus was not informed when ordering that the delivery takes up to 4 weeks. Not happy.
Hi I ordered the same dress back in June. I also messaged you back then because the delivery took some time. I was also told the same. The item was out of stock. I’m very disappointed that’s twice Ive ordered and I wasn’t informed that there was going to be a delay in delivery. Or was shown on order they will be a delay I had to follow this up every time with an email. I very surprised you have a repeat business. Plus was not informed when ordering that the delivery takes up to 4 weeks. Not happy.
Laura Hepworth
Jul 23, 2015
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£300 on five tunics and two pairs of trousers and they bobbled within two weeks, to the point where customers noticed the damage!
The company are refusing to give me a refund because they say too much time has passed since I ordered them in January, they took weeks to arrive and got delivered incorrectly, then I went on holiday. Even after all this was explained they basically said tough luck and weren't bothered, I've just been passed around... Do not waste your money on this company!!
The company are refusing to give me a refund because they say too much time has passed since I ordered them in January, they took weeks to arrive and got delivered incorrectly, then I went on holiday. Even after all this was explained they basically said tough luck and weren't bothered, I've just been passed around... Do not waste your money on this company!!
Debbie Torrance
Jun 13, 2015
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Definitely ordered size 14 to be sent trouser size 16 on calling was told I must send back and pay another £5 courier charge (on top of £7.50 already paid) would not budge even though it's their fault it was sent incorrectly !!!
DONT ORDER FROM HERE have you seen reviews I wish I had!! ............ Round 2 .. Because they got the 1st order wrong with wide leg as well as size the 2nd pair came size correct but still wide complained only to get another rude customer service agent they want more exchange money !! I Give up Please don't give them your money
DONT ORDER FROM HERE have you seen reviews I wish I had!! ............ Round 2 .. Because they got the 1st order wrong with wide leg as well as size the 2nd pair came size correct but still wide complained only to get another rude customer service agent they want more exchange money !! I Give up Please don't give them your money
