We have our own dedicated workshops for servicing and repairs of scooters, powered wheelchairs and electric recliners. For your total peace of mind, any of your equipment (such as patient hoists) that require LOLER Testing by law can be covered by one of our Service Contracts & Monthly Payment Plans. We simply visit when a test is due.
Services
Our showroom is situated in Market Place at the North End of Westgate in the old part of Grantham. Stocked full of scooters, new and reconditioned, electric recliners, adjustable beds, walkers, wheelchairs, wide-fitting comfy shoes, slippers and a range of personal hygiene and toileting products; in fact just about every mobility aid product you could think of.
It's easy to keep your mobility scooter or powered wheelchair in "tip-top" condition, by having an annual service. If you are within a 25 mile radius of Grantham, it's even easier, as we can arrange to collect and then drop it back to you when it's finished. If anything needs replacing we'll contact you in advance to make sure you're happy for the work to commence.
If your mobility scooter or powered wheelchair is going a bit slow or stopped then you probably need new batteries. Unfortunately batteries don't last forever, so you can expect to have to replace them every 3 to 5 years depending on how much you use them. At Prime Comfort we offer a large range of quality mobility batteries and a battery replacement service - contact us on 01476 560044.
To comply with the Lifting Operations and Lifting Equipment Regulations 1998, hoists and patient lifting equipment must be examined periodically (typically every 6 months) to ensure that it is safe not only for the patient being lifted but for the person operating the equipment. We can support your equipment with a Prime Care Service Contract to ensure that it all remains in perfect working order and operating within the law.
Reviews (12)
Michele Howard
Dec 20, 2021
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Great & friendly staff who know what they are talking about. We bought 2 electric chairs for our parents & they were checked that the chairs were the correct height for them & that they felt comfortable. This was checked again when they chairs were delivered. We dealt with Clare, who couldn't have been more kind & helpful.
Clifford J. Freeman
Jul 27, 2021
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Martin Wiltshire
Jul 14, 2021
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I can’t praise Prime Comfort enough. I got a puncture 5 weeks ago and the company who were supposed to help me have repeatedly let me down. Today in desperation I rung Prime Comfort and in a few minutes the lady on the phone promised to have someone out to collect my scooter and repair it. The technician turned up and took the scooter away. It was back with me before 2 hours were up and all repaired at a very reasonable price. Prime Comfort made everything easy for me and were very helpful with excellent customer service. I know where I will be going in future for my servicing and repairs as
Samantha Day
Jun 04, 2021
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Brian Stacey
May 08, 2021
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Mrmiss Black
Apr 17, 2021
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The service at prime comfort is extremely exceptional, first called in to enquire about a new wheelchair. I was shown a couple that would suit my needs. I was given lovely treatment. Put at ease. When someone see's you for the first time and they can pin point what you need. You know they have taken the time to listen to what you have to say.
Claire spoke to me and my husband. Once we had decided on the chair I liked. She went out of her way to keep the chair for 24 hours to make sure I got the exact one I looked at and tried in the shop. Excellent customer service, 100% recommend these guys to
Claire spoke to me and my husband. Once we had decided on the chair I liked. She went out of her way to keep the chair for 24 hours to make sure I got the exact one I looked at and tried in the shop. Excellent customer service, 100% recommend these guys to
Pamela Sismey
Apr 07, 2021
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Chris A.
Mar 31, 2021
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This is the place to go, look no further. measured me for a recliner chair, try before you buy at their showroom. . Taxied me to show room and back, delivered and installed the next day. .Top notch sympathetic service. My research discovered that the same item was on the internet for £200 more ! Go for it , these people are the best .
Caroline Parker
Mar 27, 2021
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Colin Eames
Dec 27, 2020
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Lucille Chesterton
Mar 26, 2020
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Sarah Stokes
Oct 01, 2019
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