Hixon Group
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Hixon Group
Book a free, no obligation technology review today, we'll talk you through how you can use technology to save time, improve productivity, reduce operating costs and boost growth. Imagine having your own fully qualified IT support department at a fraction of the cost, proactively monitoring, and preventing complex IT issues before they impact your business.

We provide technology services and solutions that transform & simplify complex business processes, working as part of your own team to support and maintain your IT systems preventing critical issues that could impact your daily operations. Successful partnerships with industry leaders don't just happen, we work hard to ensure our clients get more from the solutions we provide.
Services
Our mission is more than just outsourced technical support its about helping businesses to reduce complexity, improve productivity and boost business growth using the right technology solutions. Hixon Group are an accredited managed IT services provider based at Keele in Newcastle-under-Lyme. (UK).
We are always looking for a new challenge, if you need help or would like to work with us, feel free to get in touch using one of them methods shown below. If you haven't found the information you're looking for in our Help Center or if you need further assistance to resolve your issue please submit a support ticket.
Managed IT Services provide your business with the knowledge and experience required to meet the demands of the modern workplace. We provide your business with the knowledge and expertise required to meet your business goals. Outsourcing the management of your IT services provides your business with the knowledge and experience required to meet the demands of the modern workplace.
We provide fast, no nonsense technical support for servers, computers, and mobile devices running both Windows and Apple OSX. We understand the modern challenges businesses face and provide a wide range of business IT support services that are designed to help business owners to grow, manage, and protect the business they have worked so hard to build.
We provide the knowledge and solutions you need to protect business data, improve compliance, secure mobile devices and reduce the risk of a successful cyber attack. It is essential for any modern day business to have a good security system that's well maintained to protect and keep it one step ahead of cyber criminals.
Reviews (10)
Craig Hancock
Craig Hancock
Sep 27, 2021
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If you're having IT issues or you need the experts, I'd highly recommend Hixon Group! Jon, Chris and Lewis have all given friendly expert advice and solved issues promptly for me. Working with multiple companies through brand and design, I've never heard anything but good feedback for Hixon Group. Highly recommend the team. They understand your issues and give you answers in a way that's easy to understand.
Mike H.
Mike H.
Mar 31, 2021
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Since 2016 our business has been using HixonGroup (then Vostro) for our IT needs with great success. At first we asked them to just make workstations for our customers and they added great value, suggesting how they could make better use of technology - making us look good to our customers is very welcome !
HixonGroup's innovative approach is now central to our business. They've introduced us to cloud services, and they now manage all IT services and hardware within our company, including equipment that's overseas.
As our company has grown, we simply tell them what we're trying to achieve and
Darren Cooper Interspace Building Services
Darren Cooper Interspace Building Services
Feb 04, 2021
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I can highly recommend Hixon Group for IT support & Microsoft cloud technology solutions. We have had a fixed price IT support/managed IT services agreement with them for over 7 years. It's been an absolute lifesaver and essential for any modern business.
The team are responsive, pay attention to detail and solve issues quickly, I have complete peace of mind knowing I have the support team at the end of the phone if I have any IT problems, they just provide fantastic service!
The team at Hixon Group have really simplified and transformed our business processes and remote working access, ensuring
Richard
Richard
Nov 17, 2020
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Jonathan and the team at Hixon definitely know their onions! Any time we have questions related to IT from cyber security to which laptop to buy, they're there for us! True professionals offering great IT support, I wouldn't hesitate to recommend Hixon to businesses in or outside the Stoke on Trent area.
Andy Chell
Andy Chell
Nov 18, 2019
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Brilliant experience dealing with Jonathan and all the team at Hixon Group. They pride themselves in a proactive service, so solving issues for Clients before they become problems. I am not an IT expert by any means, but whenever I get an issue I know that the support desk will sort it for me, they make IT very simple for me, which saves me an enormous amount of time.
Wych-Malbank Rotary
Wych-Malbank Rotary
Nov 06, 2019
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I own a business support agency, and we provide PA resources to small businesses in the Cheshire, Shropshire and Staffordshire areas onsite and virtually all over the UK.
Good IT is essential to provide this service so our laptops and PCs need to work at optimum levels all the time.
Recently I experienced some difficulties with my laptop. The keys kept sticking and then the keyboard stopped working completely.
I contacted Hixon Group who I have used as our IT provider for 4 years to get assistance. They remotely logged onto my laptop and tried various diagnostic software tools to identify the
Stuart Walton
Stuart Walton
Dec 13, 2015
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Meeting new business owners through networking is at the heart of what we do. Meeting those in the IT field who we can refer with confidence are sadly few and far between. Jonathan and the Vostro team are happily that exception who we have met, got to know, liked, and someone we feel we can refer with confidence. They have the technical skills, the enthusiasm, organisation, and discipline to be your IT support team each and every time. If you are disappointed in your IT provider then talk to Vostro today for knowledge and value for money, and that level of certainty you need to keep your digital
Conspicuous Cbm Ltd
Conspicuous Cbm Ltd
Oct 17, 2015
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Know, Like and Trust often takes time to achieve in any business relationship. We love it when that investment in time can be safely shortened by getting to know someone and after meeting them know that character equals that all important competence. With Jonathan and the Vostro team you have that immediate confidence after meeting them that they have the skills, integrity, knowledge and ability to solve your IT problems efficiently, effectively and at lowest cost to your business. Get in touch with the Vostro team today to get your IT issues sorted.
Becca Clayton
Becca Clayton
Nov 22, 2013
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Vostro Limited are dynamic, energetic, finger on the pulse techno-experts! They are trustworthy, knowledgeable and truly passionate about what they do.
Enjoyable to work with and a fantastic source of information / short-cuts / tips and advice when it comes to social media, software, websites and all things IT related!
Lisa Hewitt
Lisa Hewitt
Sep 11, 2013
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My PC reported Disk error -- when the panic set in. I couldn't get the PC to access the disk at all and feared that I'd lost all my personal files and family photos. I handed the PC over to Vostro IT Support at 9am on Wednesday and before the end of the day they had managed to recover all the data files (despite Windows no longer working) and repaired my computer.
Fantastic service and a huge relief. The tuition on regular back-ups was also well received so that I don't end up in the same situation in the future. Thank you :-)