Shawbrook Bank
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Shawbrook Bank
Whether you are considering succession planning, employee engagement or a management exit, an Employee Ownership Scheme can deliver added benefits for you and your staff. Speak to our team today to find out how we could provide the funding to support this transition. We could help provide the finance your business needs to navigate pivotal events, in a creative and flexible way.

We consider both your unique borrowing profile and the nature of the asset, delivering specialist solutions that employ the right balance of people and technology.
Services
Shawbrook is a specialist UK savings and lending bank founded in 2011 to serve the needs of SMEs and individuals in the UK with a range of lending and saving products. We are a growing UK specialist bank that challenges the conventional approach of the mainstream banks, with our thoughtful and good-sense approach to the way we do business.
At Shawbrook we take a different approach to business, and that includes the way we work with intermediaries - including mortgage and commercial finance brokers, retailers, other traders and digital services. We offer a highly personalised service to your customers, where human experience counts for more than algorithms alone.
Shawbrook is a specialist UK savings and lending bank founded in 2011 to serve the needs of SMEs and individuals in the UK with a range of lending and saving products. We are a growing UK specialist bank that challenges the conventional approach of the mainstream banks, with our thoughtful and good-sense approach to the way we do business.
Our Savings customers have made a smart choice because they have chosen our award-winning products, consistently strong rates and a guarantee that there is always a helpful person at the end of the phone. In today's fast-paced and digital world, this attention to detail is worth its weight in gold.
Once you have applied and opened your Shawbrook Cash ISA, you will need to log into your account and in your eDocuments please view our letter titled 'ISA Etransfer In' as this will advise whether your transfer has proceeded as an electronic or postal transfer. Electronic transfers are the default and straight-forward way to transfer your ISA.
Reviews (10)
Stephen White
Stephen White
Oct 19, 2021
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Far too nosey wanting personal income and spending details when opening a savings account.
If it was a mortgage or loan I'd understand but a savings account, no.
Paul Cromwell
Paul Cromwell
Oct 16, 2021
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Far too intrusive with personal questions when opening a savings account. It felt like I was filling in a mortgage application. I'll take my savings elsewhere.
James Cawthorne
James Cawthorne
Aug 25, 2021
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Happy customer; would recommend for property development loans (which I believe was their original loans area). I took out a regulated bridging mortgage to cover the purchase of a property, while I refurbished it, before I could approach a high street lender for a typical mortgage. I ran into difficulties with a obscure planning issue, though the refurbishment itself was done on time. Shawbrook appreciated the delays in the remortgaging, due to these planning issues, were outside of my control and couldn't have been predicted. They extended the term of my bridging loan to accommodate these delays
Paul Levy
Paul Levy
May 30, 2021
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I've had no problems except that the phone number for customer service is discontinued. I had to go online for the new one. Other than that I received good and polite service when enquiring about my ISA.
Harriet Elvidge
Harriet Elvidge
Jan 25, 2021
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I have a 45 day notice account with Shawbrook bank, we are in a global pandemic & they will not allow for me to access my monies without serving the full notice. Every other responsible bank/building society has waivered the restrictions to access savings. This is not prudent practice, I am more than happy to take an interest penalty. I have been told to raise a complaint and someone will contact me in a 'few weeks'. Having worked in Financial Services I am fully aware that a banking services team will be able to 'force close' any account. Once my account is closed I will not save with Shawbrook
Brian Aldridge
Brian Aldridge
Dec 30, 2020
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Took out a loan for £25k. 8 years on after paying £300 a month(roughly £30k total) l have just had a settlement figure of £23k!!!!!! If the loan goes full term l will have to pay back over £70k.
Just asked them to review my loan and got a straight "NO" back.
Anthony Payg
Anthony Payg
Oct 21, 2020
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The worst lender i have ever dealt with - stay way clear of this bank. I applied for a mortgage then 4 weeks into the purchase they change the offer for no reason. There underwriters ask questions that you have already provided answers too. If you want a very stressful purchase then these will definitely give you stress!!!
Peter Richardson
Peter Richardson
Aug 26, 2020
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Dear Shawbrook Bank Ltd. Please tell me why after clearing my account on 15th April 2020 by paying £1330.46 using my debit card and then as directed by your operative to cancel my direct debit are you asking my to pay a further £266.84. I have a letter in front of me saying I have settled the outstanding balance. Today you send a threatening letter demanding payment because my direct debit is no longer live. Speaking to your representative Chris by phone today, he tells me my account is cleared and that a complaint ticket will be raised and that your company has 28 days to respond. I offered
Dan Meads
Dan Meads
Jul 03, 2020
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Agreed a sale on a partially financed asset weeks ago. Shawbrook couldn't provide a settlement figure - simply ignored multiple requests. After this was finally provided and a sale made, Shawbrook have still not released the sale proceeds of the asset - just keep promising it will be in 2 -3 days. They have kept our money for weeks! Absolutely disgusting. Have been a customer for many years and have been treated appallingly. Avoid.
Marion Baldwin
Marion Baldwin
Jun 11, 2019
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Please read this review for an honest review of shawbrook bank and my experience. Recently my mother passed away and had the misfortune to loan money from this bank. Wanting to repay the loan I was asked to send them the original will and the death certificate. Reluctantly, I sent them off and, in my error, didn’t send them recorded delivery. I spent the following 3 weeks ringing every day for updates and told there was nothing.
On offering to pay the debt I was told I couldn’t get a settlement figure until they received the documents, so I offered to overpay and then collect the excess at