We sell a huge range of handsets from the biggest brands and combine them with fantastic mobile phone deals on some of the top networks. Our dedicated customer service team is always on hand to assist online, via phone or in any of our 21 shops. If you're searching for a great-value handset, there are plenty of budget-friendly options to choose from.
Our mobile phone deals may be well-priced, but you can still get your hands on a shiny new device. Take a look at the Samsung Galaxy S21, Samsung Galaxy S20 FE, the Huawei P30 or our wide variety of iPhone contracts. We also negotiate prices on a large selection of tariffs, across all of the latest smartphones that we stock.
Our mobile phone deals may be well-priced, but you can still get your hands on a shiny new device. Take a look at the Samsung Galaxy S21, Samsung Galaxy S20 FE, the Huawei P30 or our wide variety of iPhone contracts. We also negotiate prices on a large selection of tariffs, across all of the latest smartphones that we stock.
Services
Fonehouse strive again and again to provide our customers, loyal and new, with the lowest prices and best deals across a range of incredible mobile brands. Here at Fonehouse we've been providing our customers with exceptional service and an unbeatable shopping experience for over twenty years.
Originally established in 1994, we strive again and again to provide our customers, loyal and new, with the lowest prices and best deals across a range of incredible mobile brands.
Originally established in 1994, we strive again and again to provide our customers, loyal and new, with the lowest prices and best deals across a range of incredible mobile brands.
Here at fonehouse, we know that choosing your next device can often be a tough decision; that's why our goal is to make purchasing a new handset easy. We provide oodles of brilliant mobile phone deals for you to browse through, so you're sure to discover one that works for you and find the perfect pocket companion for 2021.
See full terms and conditions for details. Enjoy the fastest speeds available in your area with an EE 5G Ready plan. When 5G is available in your location, your plan will automatically change to 5G connectivity to give you uninterrupted browsing, you won't even need to change your plan! Get 6 Months of Free Apple Music on us.
Vodafone Global Roaming allows you to use your minutes, texts and data allowance included in your plan for free in 52 countries. If you are purchasing a 5G Ready device, this plan provides you 5G at no extra cost! Even if you decide to change to a 5G device in the future, there is no need to update your plan, it will automatically switch to 5G where 5G coverage is available.
A refurbished product is a kind of second hand mobile phone. It may have been returned to the manufacturer due to a fault, repaired and then sold on. It may even be a phone that has been traded in as its previous owner is looking to upgrade. Essentially, it's a pre-owned mobile phone that has been sold on.
Reviews (8)
Scott Webster
Jul 27, 2019
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Cam N.
Oct 16, 2018
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Black Friday Sales from Fonehouse.co.uk.
I ordered a contract which appeared to be a great deal, with 50% cashback through retention deals.
After a week of waiting, Fonehouse emailed "You have failed our security check, but your credit check was successful. However, since our security check failed, we have to cancel your order".
They didn't explain what was checked.
I've never failed any contract with any other company; no criminal record, credit rating all the time 'Excellent' across all credit reference companies.
I believe that they are oversubscribed and invented the nonsensical "security
I ordered a contract which appeared to be a great deal, with 50% cashback through retention deals.
After a week of waiting, Fonehouse emailed "You have failed our security check, but your credit check was successful. However, since our security check failed, we have to cancel your order".
They didn't explain what was checked.
I've never failed any contract with any other company; no criminal record, credit rating all the time 'Excellent' across all credit reference companies.
I believe that they are oversubscribed and invented the nonsensical "security
Zeshan Khan
Aug 06, 2018
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Greg Brown
Jun 13, 2018
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Loslie D.
Jan 06, 2018
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Took my iPad in for repair in the 21st Dec. By the 4th Jan I have had to return to the store 6 times. Each time it comes back with more problems then it went it with. They state 3 month guarantee but means nothing if they don't fix the initial problem. On last visit was told that no repair is ever 100% and I would be charged if I kept bringing the back! Refused refund. Avoid at all costs unless u have time and money to waste.
Chris Nucci
Jun 24, 2017
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Stay away from this company at all costs.
Several weeks ago, one of their sales reps sold me a contract SIM for Three and said that if I was not satisfied with the service, that I could cancel my contract free of charge within two weeks. I couldn't get more than 2-3 bars of service anywhere in London so I called back to cancel within my allotted two week time-frame. When I spoke with Three, they said the ''point of purchase'' was some local Fonehouse store up in Glasgow. They had no idea how to help because the local store denied selling the SIM so it took another couple of days to track down
Several weeks ago, one of their sales reps sold me a contract SIM for Three and said that if I was not satisfied with the service, that I could cancel my contract free of charge within two weeks. I couldn't get more than 2-3 bars of service anywhere in London so I called back to cancel within my allotted two week time-frame. When I spoke with Three, they said the ''point of purchase'' was some local Fonehouse store up in Glasgow. They had no idea how to help because the local store denied selling the SIM so it took another couple of days to track down
Dean Paul
Nov 22, 2016
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As a person who had previously had two upgrades with the same company I expected to be treated a little better. I changed my mind on a third upgrade and the rudeness and delays began. Apparently it takes over 24 hours for an agent to get back to you at ANY time. People do work. It only takes a minute to buy a phone! Then a returns package SHOULD be posted within 4 to 5 working days. Its over two weeks.
The experience has left me angry and upset. But at no point have they contacted me. While once they knniw you've thought about a new handset they'll bombarding you everyday with a call.
The experience has left me angry and upset. But at no point have they contacted me. While once they knniw you've thought about a new handset they'll bombarding you everyday with a call.
Sofia F.
Jan 30, 2016
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Horrible people horrible company. I've paid for a service I've never get...When they changed the screen on my phone, the replacment was badly fixed, I had to take it back 3 times. The fourth time they come up with some dodgy excuse and didn't touch my phone after that. I was furious...(still I am). They not just didn't fix my phone, they caused more damaged to it! The lcd has smudge marks all over, the glass was never attached properly and of course I'm short of money! I have never encountered such a bad service anywhere before. Please avoid these people for your own sake
