We are offering a basic online services for emergencies only, where shoes are too small etc. If you are interested, please email us at email@brianschildrensshoes.com with your name and phone number and we will get back to you as soon as possible. Unfortunately, we will not be able to guarantee our usual Brian's fit but we are still here to help, therefore do not hesitate to get in touch!
One adult plus one child only are allowed for each appointment. So with two kids we encourage you to book two fitters at the same time. If you have 2, 3, or more kids booked in at different times the other children will have to wait outside the store. Please kindly CANCEL APPOINTMENTS IF YOU CANNOT MAKE THEM as no-shows will prevent others from using this service.
One adult plus one child only are allowed for each appointment. So with two kids we encourage you to book two fitters at the same time. If you have 2, 3, or more kids booked in at different times the other children will have to wait outside the store. Please kindly CANCEL APPOINTMENTS IF YOU CANNOT MAKE THEM as no-shows will prevent others from using this service.
Services
We have built up a loyal following of families from generation to generation, as our ethos focuses on what matters; the children's health, development and well-being. Only when our highly trained fitters have found the appropriate shoe to fit your children's unique feet, will they make recommendations.
Reviews (14)
Abigail O'Riordan
Dec 12, 2021
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Kate Sutherland
Jul 30, 2021
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Rachela Lopez
Jun 14, 2021
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Dessi Petkova
Dec 28, 2020
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We came in 20 min before closing and the first thing we heard from the middle-aged lady inside was that she was planning to leave, so basically we inconvenienced her by coming. In any case, she measured my daughter's feet and brought out 3 pairs of shoes (no prices given until we asked). None of them were comfortable, to which the reply was: "You'll never find anything." Throughout there was rushing and pushing (we were very prompt in trying things on as it was) and we were made to feel as if she's doing us a favour. Instead, we felt bullied. The only reason it's not 1 star is because the range
Natalie Jordan
Oct 05, 2020
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Josh King
Jul 23, 2020
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Appalling customer service- blatantly rude and treated as if we should be grateful they allowed us to shop there! The staff member spoke in front of us about people coming who don’t know ‘the Brian’s way’ making things a little trickier for her. Suggesting you don’t want new customers. She was so rude, unfriendly to both parents and child and shockingly seemed to be the most senior member of staff. We live in a time with lots of choice - why go somewhere with rude staff?
Faye McKnight
Mar 05, 2018
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Hayley Sussman
Sep 25, 2017
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Lauren Patman
Sep 18, 2017
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Went this morning with my 3 for the dreaded school shoe trip. Have heard great things about this shop but never been before. Got there a few minutes before it opened, were seen within 5 minutes of the store opening (there was a family already ahead of us) and got 6 pairs of shoes, properly fitted by a friendly, efficient and knowledgeable shoe fitter in under 45 minutes. I can't imagine shopping for children's shoes anywhere else now.
Jonathan Cohen
Jul 16, 2017
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Very rarely (if ever!) have I felt the need to contact a business to let them know what wonderful service I received, but today your staff went above and beyond and I just had to let you know how impressed I was.
I was served by a lady called Tan and her knowledge, patience and the way she dealt with my 2 year old was just fantastic.
A lady called Sharon also helped us and again, she was so helpful and just lovely with my daughter.
We left with two pairs of shoes and will definitely be back when we need some more. Your staff really are a credit to your business.
I was served by a lady called Tan and her knowledge, patience and the way she dealt with my 2 year old was just fantastic.
A lady called Sharon also helped us and again, she was so helpful and just lovely with my daughter.
We left with two pairs of shoes and will definitely be back when we need some more. Your staff really are a credit to your business.
Mel Pretorius
Oct 07, 2016
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Kristina Juodikyte
Dec 02, 2015
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Yo Mama
Jun 07, 2015
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Wonderful experience. From the moment I walked in, beautiful murals on wall, teddy for kids to play with. Excellent selection of shoes, with really caring very knowledgable staff. Been to other shoe shops and never felt quite staff knew what they were really doing, but at Brian's Temple Fortune that certainly wasn't the case. My daughter needed school shoes, which were fitted well and I was given a great selection to choose from. The trainers that I went in with I asked if needed replacing. How refreshing for a small business to say "no, they still fit" - I can only rave about this wonderful, unique
Gabrielle Elshtein
Sep 13, 2012
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We came here to buy our first pair of shoes for our 1 year old daughter. We thought the sales assistant was very knowledgeable; she measured baby's feet, and asked how long she'd been waking before suggesting any shoes. She was very friendly to baby and fitted the shoes calmly and carefully, then took baby for a walk around to make sure she was comfortable.
She didn't have our size in the right colour so she called the other store and asked them to send it in. The phone call took about 30 seconds.
Overall, we were all very happy with the experience and would recommend this store to or friends
She didn't have our size in the right colour so she called the other store and asked them to send it in. The phone call took about 30 seconds.
Overall, we were all very happy with the experience and would recommend this store to or friends
