Hay Veterinary Group

Positive: Professionalism, Reliability, Value
Hay Veterinary were really helpful in getting me in quick after my local vets couldn’t. They couldn’t do enough to answer all the questions I had about our new puppy. Brilliant service 👍🏼

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Everyone is so helpful and caring and the vets always find time to explain things. Best vets we have ever had.

Positive: Professionalism, Quality, Reliability, Responsiveness
Hay Vets really go above and beyond to look after my dogs - who love their visits to the vets - almost too much so!

Positive: Professionalism, Quality, Reliability, Responsiveness
Always very knowledgeable, very kind to my pets and to me. They have given great care to us (pets, kids and me) over the 4 years since I moved to their area. Am so grateful

Positive: Professionalism, Quality, Reliability, Value
The reception team are always polite and helpful. The vets are friendly and explain everything so its easy to understand. They care about your oets as if they were their own.

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
We have taken our dogs to Hay Vets since they first set up a few years ago. We have found the staff unfailingly pleasant, accommodating and professional

We have been with Hay vets for over 20years and we were glad to move to the new site with them many years ago when they transitioned into the new practice. In total they have cared for 5 dogs and three cats over many years. Recently we have had three occasions that required their expertise and remain confident in their expert knowledge and the support given.

Caring. Compassionate. Courteous. Efficient and highly professional. A vital local community resource . The staff are amazing; the facilities are very well appointed . Excellent service all round. I cannot recommend them highly enough. And personal gratitude for their treatment and care for my beautiful cat companion, Lynx. Many thanks for all you do.

Thankyou Hannah and Steph for looking after Tommy so well today. We are absolutely heartbroken here tonight and the house feels so empty but we couldn’t of hoped for nicer people to help our old boy sleep tight. He was in so much pain and after his stroke today we new he wouldn’t recover. You are such kind caring people and we can’t thank you enough for Tommy’s peaceful passing, lots of love for your kindness, Sarah and Chris xxxxxx

Positive: Professionalism, Reliability, Responsiveness
We are always able to get advice or an appointment even at short notice. A the staff are professional and caring. Saffy may not always be keen to visit but she gets the beat care.

Visiting Hay Vetinary Group in Talgarth with Busy my Jack Russell Terrier was a good experience.
Busy was made very welcome and was therefore comfortable going in to have his annual booster.
All the staff were efficient and pleasant.
Thank you all.
Lesley

Just have to say a “big up” to these guys/girls. Excellent service and pleasant people.....

Many thanks for your kindness to Lily following her frightening experience this morning, She loves her fox you gave her.

Have been using hay vets for a few years now for our horse and Barney has always been our vet of choice there. Despite being quite a distance from Hay they are always prompt and on time. Not only is the customer service always excellent from the reception to of course Barney but the quality of care received is always faultless. Barney is… knowledgable and has an excellent soothing manner around the horses that seem to put them (and us!) at ease immediately. He is always thoughrough in his treatment and investigations and explains everything he's doing. I have seen many vets over the years

Thank you Hay Vets for saving our dog Doris’s life not just once but twice! Doris ate rat poison and Hay Vets have been diligent both times in getting to the heart of the problem quickly and caring for her so well. Every time I come to the surgery I am struck by how kind each and every member of the team is from receptionists to nurses to vets and how much they genuinely seem to care about the animals. Despite the trauma, Doris loves visiting the vets and didn’t want to come home this time! Thanks to all.

Just called into Hay Vets the service and advice was fantastic Thankyou for all your help