Ruston has been working in pensions and investments for more than 30 years. He spent 14 years as the Group Pensions Director at Tesco. Ruston's experience includes taking care of the strategy, governance, investment and operations for a wide range of UK funds. He co-chaired the Automatic Enrolment Advisory Board for the Department of Work and Pensions (DWP) in 2017, leading on engagement, which is a key part of our long-term strategy.
More recently, he inspired us to deliver a simplified annual statement - making it easier for everyone to understand their savings. Andrew's ambition is to make it easier for people to save and access their savings. Previously, he was an international managing director with roles in banking and finance.
More recently, he inspired us to deliver a simplified annual statement - making it easier for everyone to understand their savings. Andrew's ambition is to make it easier for people to save and access their savings. Previously, he was an international managing director with roles in banking and finance.
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Access our award-winning master trust with Smart Pension and our revolutionary retirement solution, Smart Retire, which lets members take control of their retirement savings. From its branding to tailored investments, we'll streamline the set-up and provide all the support and communications you need to help members get saving for their future retirement.
Reviews (9)
Sabir Datoo
Jan 24, 2022
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Scooby Nomi Wilkinson-Smedley
Jan 14, 2022
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Tom P.
Jan 07, 2022
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How can You charge me 15GBP+VAT for doing nothing. I have no active employees and You are trying to charge me this. Service charge to make the standards better is the explanation- really?? I have tried to contact no response at all. CHAT? PHONE CALLS?EMAILS? How can You treat customers like this. I do understand You have great example from Government how to treat people. An Absolute shame and scam. Stay back and avoid.
Vectra Management Consultancy
Jan 07, 2022
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The cost going up from £0 to £18 is completely unacceptable that too in the middle of a pandemic where small businesses are struggling to survive. We've recommended and added many employers to Smart Pension and now they are making money from our referrals. Absolutely not happy with this but feels helpless as we do not have any idea to stand up against this. No justification for charging £18pm. This is robbing small businesses in daylight as there's nobody to protest. Shame on you guys.
Sarah Johnson
Dec 27, 2021
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Samantha Harris
Nov 13, 2021
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Had an entire day speaking to different pension providers to condense my old ones together. Adrian Frederick at Smart was by far the most polite, helpful and professional of them all.
I've managed to locate & update my account, correct a wrong DOB, find a policy number and receive a welcome pack lost from change of address' in around 10 minutes.
Now reconsidering a transfer away from Smart because of him and looking into transferring all my pensions to this company.
I've managed to locate & update my account, correct a wrong DOB, find a policy number and receive a welcome pack lost from change of address' in around 10 minutes.
Now reconsidering a transfer away from Smart because of him and looking into transferring all my pensions to this company.
Kendra Gitsby
Nov 10, 2021
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Wanted to opt-out for a while and no one at work would clarify this to me so I phoned the Smart Pension and a lovely lady called Alex patiently explained and informed me about it.
Her communication was absolutely 10/10, that girl deserves a wage raise!
Tremendously helpful and polite, more people like her are needed in those posts.
Thank you Alex ♥
Her communication was absolutely 10/10, that girl deserves a wage raise!
Tremendously helpful and polite, more people like her are needed in those posts.
Thank you Alex ♥
Alan Cooper
Oct 30, 2021
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Have been with Smart Pension for a couple of years as an employer. Great value at first but since they introduced £15+Vat per month employer charge from 1st Dec 2021 it is no longer the great value for the smallest businesses with just 1 or 2 employees to spread the cost between. Sadly I will revert to Nest which is not so good but free to belong to in order to remain compliant in these times of high administrative overhead for small business owners.
Mike Dowling
Oct 09, 2021
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I must admit that I am extremely angry with the implementation of arbitrary charges for providing a pension to my employees. Smart Pension have now applied a monthly "Employer" charge without proper consultation. Where is this allowed in our service contract? Perhaps you should present the clause that allows arbitrary charges to be enforced on employers who are already struggling to manage costs. No consultation, nothing just this will be applied...This needs to go to the Ombudsman.
