Scotmobility

Twice I have went to come to the shop, based on your opening hours on the door and on your website. Really disappointed.

Visited with my aunt before lockdown and she purchased a rollator. Sean called me a couple of weeks ago and made an appointment for to visit to purchase a riser/recliner chair. Absolutely fantastic service at both visits.

The service here is superb. As is their team who deliver their goods
I have no problem recommending them to others.

We went in as my mum had fallen in the bath and badly bruised herself. The guy was brilliant, very patient and understanding. He had lots of great advice. We didn't get much (extra long bath mat and a step to make it easier for her to get in and out of the bath) as my mum was very reluctant but if she needs anything else I would trust him to give good advice as to what would best support her.

Excellent customer service. Fixed my scooter in less than 24hrs, when another company could not find the fault. Good communication about what the issue was.

I found the shop not willing to negotiate when I proved I could get the exact same cheeper at another shop in Stirling mobility (battery)

I called to ask about fixing my late step fathers old mobility scooter for my mum, it has been in the garage for 6 yrs and not moved. We took it up and Sean had it fixed with new batteries in mins. While we were there we looked at their selection of arm chairs. Sean explained how they all work and made mum feel very comfortable. He helped us choose which was the best one for her. We went home so mum could take her time and when she had decided we ordered the one she wanted in her chosen fabric. It will be delivered within the next few weeks and mum is looking forward to it.

Great service, made to feel very welcome and not a nuisance like some places I've been to.

Fabulous service by all the staff at Scotmobility, Dunfermline on the 2 occasions when I have made a purchase, the first one for my scooter and today for a replacement roller-walker. I recommend this shop for any mobility requirements.

Very helpful lad in the shop which offers a vast array of useable mobility aids for use in the home as well as a few electric scooters to restore some independence.
A small shop with a large centre

Excellent service, I bought a chair for my mother at 2.00 on Wednesday, delivered and mum sitting in it by 12.00 the next day! (It was one from their stock) Well stocked shop would highly recommend it.

I ordered a swivel cushion from these guys for the car as my father in law had had a hip replacement. Perfect exactly what he needed to get in and out the car. Speedy delivery and excellent quality will definitely order again.