We came in today with our pup Frankie. He was fitted for a harness, we were recommended a lead and I was shown some lovely natural treats we could give him! Yesterday was our first visit to get our last few things before our puppy comes home. We had been recommend the store by so many people. Staff were friendly, welcoming and knowledgeable and we will definitely be back in soon!
Thank you for being so patient as this is our first dog and we needed to ask lots of questions. Knowledgeable, friendly staff on hand to help with any enquiries. Delighted with the fantastic customer service I received today with regards to an online order.
Thank you for being so patient as this is our first dog and we needed to ask lots of questions. Knowledgeable, friendly staff on hand to help with any enquiries. Delighted with the fantastic customer service I received today with regards to an online order.
Services
We're a family run business based in Berwick upon Tweed near the Scottish Border and Team Valley, Gateshead, offering great service & great pet supplies! Our aim is to provide quality pet products at reasonable prices whilst maintaining a personal and friendly service. We have a wide range of products for dogs, cats, rabbits, hamsters, reptiles, chickens and more.
At Direct Pets we offer a variety of wet and dry cat food including some big brands like: Iams, James Wellbeloved, Felix, Whiskers and more, we also have our own brand of cat food called Lucy and Jack's cat.
There's a range of kinds and flavours for your cat like; grain free for cat with a grain intolerant, senior cats for older cats that need a bit more caring for and help in living a long happy life and kittens under a year old for the little babies when they leave their mum they can still get the nutrients they need to grow into a big strong adult cat.
There's a range of kinds and flavours for your cat like; grain free for cat with a grain intolerant, senior cats for older cats that need a bit more caring for and help in living a long happy life and kittens under a year old for the little babies when they leave their mum they can still get the nutrients they need to grow into a big strong adult cat.
At Direct Pets we have an extensive range of dog supplies available to buy online. We strongly believe that your dog is part of your family and that taking great care of your pets is an essential part of building the relationship that you have with your pets. We strive to stock a wide range of quality dog supplies at affordable prices for you.
At Direct Pets we offer a wide variety of wet and dry dog food, including top brands like: James Wellbeloved, Pedigree, Iams, Royal Canin and lots more, we also have a couple of our own brands like: Cassie's Choice and Arlington's. There's also loads of different kinds to meet the needs of any conditions or favourite flavours your dog may have or like.
Reviews (18)
Jade
Jan 21, 2022
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Harleygaming
Jan 15, 2022
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Maureen Dixon
Jan 10, 2022
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Found this store by chance .
Really good pet shop a great variety of products
We've been about 3 times in the last 2 weeks.
Our pooch has had some lovely treats and 2 new coats .
The staff are absolutely brilliant, very friendly and helpful without being in your face.
We took our 7month lab today to get weighed
the poor lad that served us I felt sorry for him .
Our pooch got over excited had wee on the floor pushed the lad over jumping up and he was so lovely about it all.We couldn't apologise enough .
They also have a loyalty scheme and we got a little gift bag of treats for joining. Would
Really good pet shop a great variety of products
We've been about 3 times in the last 2 weeks.
Our pooch has had some lovely treats and 2 new coats .
The staff are absolutely brilliant, very friendly and helpful without being in your face.
We took our 7month lab today to get weighed
the poor lad that served us I felt sorry for him .
Our pooch got over excited had wee on the floor pushed the lad over jumping up and he was so lovely about it all.We couldn't apologise enough .
They also have a loyalty scheme and we got a little gift bag of treats for joining. Would
Rachel Bexon
Dec 18, 2021
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Ashleigh Faith
Dec 12, 2021
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Annette Sproul
Dec 11, 2021
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Bryony Carr
Nov 30, 2021
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Debbie Maclntyre
Nov 19, 2021
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Margaret Watt
Nov 17, 2021
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Charlie Newlands
Nov 10, 2021
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Ron Harle
Oct 11, 2021
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Emma Barton
Sep 26, 2021
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Sally Black
Sep 17, 2021
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Lisa Michelle Wilkinson
Aug 23, 2021
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Gwen Martin
Jul 30, 2021
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Christian Hennell
Jul 19, 2021
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Lovely shop, pets welcome, the staff are helpful and friendly. Well stocked with everything you need for your furry friends. If you have a loyalty card you get some great discounts too.
If you visit with your pet they ask if they can take their picture and put it on their Facebook page.
Great shop always pay it a visit or 2 while we're in the area.
If you visit with your pet they ask if they can take their picture and put it on their Facebook page.
Great shop always pay it a visit or 2 while we're in the area.
Joan Young
Jul 04, 2021
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Jennifer Gilling
Feb 23, 2021
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