Hertfordshire Mobility

Worked with Hertfordshire mobility to support a client in my care and they were very helpful, fast, and informative upon delivery, giving a full walk through of the mobility scooter, 3 year warranty and also 3 years of services included in the price, would recommend, very nice people too :)

Great service, Used them several times now and have happily recommend to a couple of friends for their parents. Very patient with my mum too, Thank you!

This family run business is brilliant! They allow you to test any scooter, and buying two gives a generous discount. Any problem is sorted with no hassle.
l would give Stevenage Mobilty 100% for service, and my scooter is great!

Brilliant service, my mum is over the moon with her scooter. After looking around at other suppliers we found the scooter that suited my mum and they were the best priced. Brilliant service received during and after the sale. Couldn't be happier. Thank you again!

On behalf of my mother " My husband and I are absolutely delighted and overjoyed with the scooters we recently bought from peter and james at hertfordshire mobility.
We received the most wonderful, courtious, helpful, genuine care and support from Peter and James and reccomend them to all who are looking for excellent quality in care and consideration as well as mobility equipment.
We cannot thank peter and james enough for their top class support."

I purchased a manual wheelchair from these people in February, but an airline damaged my sons chair during travel. Whilst initially they seemed helpful, they informed me it was up to the airline to repair/replace as the damage would not be covered under the warranty. (I question whether this is true) It was only as time went on that I realised that they could not be bothered to help me. I had asked them for a quotation for the repairs as the insurance company at the airline needed this information. After two weeks of ringing and eventually a visit to the market in which it was perfectly clear that

Purchased secondhand mobility scooter from this dealer in December last year very helpful
Peter was very good explaining the controls and spent time to make sure I purchased the correct
Scooter for my needs even fitted for free rear shopping holdall. Delivered free to my house on agreed day and time. Phoned after first week to make sure I was happy with my purchase.
Very happy customer.

I bought a used mobility scooter a few months ago, fantastic service,it recently went in for a minor repair,they offered to loan me one so that I wouldn't be without. Lovely and friendly and very helpful

Poor quality of customer care and servicing of mobility equipment. Inadequate at keeping customers informed and charges for work not completed and items with warranty become 'invalid' before the end date. A COMPLETE CON ARTIST!

After my mobility scooter had broke down, I was made to believe that it was no longer of any use and only fit for scrap, they would take it off my hands, great. At the time I was also convinced to purchase one of their own secondhand scooters, which I was assured had brand new batteries installed. Even better I thought, and made the purchase.
After only having the scooter for a couple of weeks, this scooter had broke down, so I called Hertfordshire Mobility to help with the problem. They came out to have a look and examine what the problem might be. THE BATTERIES! They had informed me that it