With a team spanning Operations, Sales, Product and Marketing, Software Development, Technical Support and Finance, our people are our greatest asset. Each person is an expert in their field and is genuinely customer focused and committed to delivering the best service possible at every stage of the customer journey.
Whilst striving for success, we offer a relaxed and inclusive environment making Akixi an enjoyable place to work. Bart is the Managing Director and one of the co-founders of Akixi Limited. With over 30 years' experience in the call centre and business telecoms sector, Bart has a wealth of knowledge and an evident passion for the industry.
Whilst striving for success, we offer a relaxed and inclusive environment making Akixi an enjoyable place to work. Bart is the Managing Director and one of the co-founders of Akixi Limited. With over 30 years' experience in the call centre and business telecoms sector, Bart has a wealth of knowledge and an evident passion for the industry.
Services
Akixi is an award-winning company providing comprehensive call and contact analytics solutions. Our cloud-based reporting software offers unprecedented insight into how your contact processes are working and how you can optimise them for a game-changing, ultra-responsive customer experience. We offer various service levels, from historic call logging to advanced real-time contact centre services, to suit businesses of all sizes.
Akixi can improve the efficiency and consistency of your company's communications strategy, with flexible and scalable call and contact analytics solutions for every size of business. Increase workforce productivity with a portfolio of service levels and bolt-on options, from basic logging of historic calls to complete contact centre agent analytics.
Widely used call logging system across all business sizes and industry sectors where real-time analytics is not essential. Akixi Lite is the perfect introductory call logging software for businesses which require a historic cradle-to-grave call reporting service but do not need a real-time reporting solution.
Akixi 1000 includes real-time call analytics, giving you greater insight into your call operations and helping you manage your telephone resources and usage more effectively. Akixi's comprehensive reporting functionality allows you to scrutinise and analyse your call traffic more deeply, including the Unreturned Lost Calls report which gives you the opportunity to minimise potential lost revenue.
Widely used across all business sizes and industry sectors including education, healthcare, finance, legal and professional services. The Akixi 2000 call reporting software provides businesses with an advanced call management and analytics solution, including all the Akixi 1000 features, whilst incorporating the addition of call centre agent reporting, group reporting and account/disposition codes.
Reviews (3)
Arsh Saini
Sep 22, 2021
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Midshire Telecom
Jan 27, 2021
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Jaci Hale
Jan 08, 2019
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Inclarity Communications highly recommends Akixi's call management and call reporting capabilities. By implementing Inclarity's telephony solution together with the Akixi service provides businesses with a superior communications solution together with efficient management reporting which enables better control of call operations, providing a significant lift in productivity.
