A family run business and service provider since 1932, Birtley House Nursing Home is set within 48 acres of beautiful Surrey Hills countryside, and boasts an array of unique and beautiful gardens, as well as various wildlife. Our Award-Winning Care is accessible to everyone, no matter the length of the stay.

The care given is supported with many opportunities that promote, general well-being, happiness and experience, and help to make sure that throughout your journey with us, you are empowered to make your own choices which will help you to feel like you have moved home.

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The Team Report

Our Registered Manager Sylwia Indycka, leads a dedicated team of experienced and highly qualified nurses and care staff. They each work together supporting each other, in order to best support our Residents and their families, whilst delivering high quality care. We pride ourselves in providing the highest standards in care which spans across the whole team from managers to companions and the support services team.

About Us Report

A family run business since 1932, Birtley House's greatest asset remains the continuity of the Whalley family's active involvement, which now spans to almost 90 years, together with their determination to offer individual care in a warm and welcoming environment. The 'family home' atmosphere has always been a key factor in the popularity of Birtley House.

Awards Report

With our highly-qualified care team at Birtley House, we are dedicated to providing only the highest level of care 24-hours a day, 365 days a year. Discover how our hard work and continuity of care has been warmly received and awarded over the years. The Birtley House team are proud to have received the following awards and nominations: 2015 - Care Manager of the Year.

History of Birtley House Report

Birtley House Nursing Home is owned and managed by a family company founded in 1932 by Dr. Lloyd Driver and his wife Joan. Four generations later, the day to day running of the business remains to be overseen by the Whalley family who all have a key role in a Resident's experience of Birtley House.

Family Business Report

Birtley House Nursing Home is owned by a family company founded in 1932 by Dr. Lloyd Driver and his wife Joan. Almost 90 years on and four generations later, continuity remains as there are still five family Directors who are actively involved in managing Birtley House Nursing Home. In the 1950's the management was passed to the Drivers' daughter, June, and her husband Dick Whalley.

Reviews (13)

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Jonathan Bird

Dec 31, 2019

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Such a fantastic group of professionals managing this haven for loved ones. Such pride taken in care and approach. I'm not only glad to be associated but proud.

Caleb Thomas

Oct 29, 2019

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I went here recently, it was very good. The staff here are very friendly, it was very good. I know someone who works here, they were very good. I think this place is very good, it is very good. I think I am saying very good too much, oh very good.

Maddy Hounsham

Sep 02, 2019

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Beautiful welcoming home and gardens, not dis-similar to a 5star hotel. With inspirational, creative and compassionate care. Well done Birtley, the many years’ experience shines through in everything you do.

Maddy Hounsham

Jul 08, 2019

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Such a beautiful house and grounds. Staff are wonderful, caring and professional. More like a 5 ⭐️ hotel than a nursing home.

Paula Richardson

Jun 18, 2019

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Birtley was my 2nd home .very friendly place to work .made some lovely friends .still see some now .

Dariusz Indycki

Mar 26, 2019

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Visited today. Impressive place. Well done Birtley for making everyday day special for your residents.

Rachel Louise Abraham

Feb 05, 2019

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When I worked there everybody was great the staff were friendly the bosses were really nice I enjoyed my 17 years of working there it was the best thing I ever did

Maggi Scott

Oct 26, 2017

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This nursing home is not excellent and would not recommend it Do not put a family member in this home if they lack capacity or have any payment towards fees from Local Authority. The home should not care for patients with complex mental health needs and under the Mental Capacity Act . I give this home nil stars and the public should beware. My sister died of undiagnosed cancer in this home and was given physio therapy which caused severe pain to benefit fee earners.

Anne & Elizabeth Nee Luton

Oct 14, 2017

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Our family's experience of Birtley House was exemplary. They completely deserve their CQC Outstanding status.
Our father was in the care of the Birtley "family" for about a month to the end of his life. The home is family owned and run but Matron and her staff are like a family too. The kindness and care shown to our father was beyond compare. But this love and support extended to the whole of his family.
If you are looking for holistic care in a beautiful environment with excellent food - much of it from the estate - look no further.
Highly recommended.

Donna Usher

Sep 28, 2017

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I would like to thank all the staff at Birtley House, especially Andy, Tim & Karen for all their help. My mum fell over at a wood show on the grounds today and they went above and beyond to help us in every way possible. Thank you so much.

Tom Jackson

Aug 04, 2017

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Have good day at birtley house yesterday but Simon was good looking after us

Magic Bee

Jun 03, 2017

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An outstanding nursing home. Many outdoor functions are held there too like the annual woodfair and the sculpture garden

Emily Edwards

Jun 05, 2013

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We had no qualms about choosing Birtley House as a Nursing Home for my Grandmother. We were particularly impressed by the staff and the high standards of accommodation. We would recommend highly.