We provide vehicle maintenance, repairs and diagnostics for all makes of vehicles and guarantee a first-class service at an affordable price. Our technicians are both BMW specailists & MINI specialists trained and have the most up-to-date diagnostic equipment to pinpoint any faults in your car as quickly and accurately as possible.
Any parts that need to be replaced will be of the same quality as those that were originally fitted on your vehicle. We work to a code of practice. This commitment to customer care gives you peace of mind in knowing that you are going to be given not only the best technical service, but also the best customer service.
Any parts that need to be replaced will be of the same quality as those that were originally fitted on your vehicle. We work to a code of practice. This commitment to customer care gives you peace of mind in knowing that you are going to be given not only the best technical service, but also the best customer service.
Services
Promotive is one of the largest independent BMW and MINI specialists in the country with the commitment to customer care and satisfaction. Outside work John enjoys family life, camping, boating, surfing and skiing (but not all at the same time!) Megan joined us in 1999 and looks after the day to day finances, payroll etc. Megan spends her spare time creating impressive craftwork & jewellery, and attends arts & crafts shows around the country.
Promotive offer a range of service from vehicle maintenance & servicing to performance tuning. We are the genuine alternative to using a BMW dealer for servicing, repair and diagnostic testing of BMW vehicles. We are the genuine alternative to using a MINI dealer for servicing, repair and diagnostic testing of MINI vehicles.
We stock hundreds of tyres from most of the leading manufacturers, including Dunlop, Continental, Pirelli, Michelin, Avon and a range of budget tyres. If we haven't got a particular size in stock we can usually obtain most tyres within an hour. For specialist tyres and unusual sizes we can order for next day delivery.
Performance Tunes are modifications to the manufacturer's vehicle tune data. These modifications are downloaded to the vehicle's Engine Control Unit (ECU) through the on-board diagnostics connector. All upgrades are through the diagnostic connector, meaning that the ECU does not have to be removed and opened up.
Everyone who uses a vehicle on the road must keep it in a roadworthy condition. The MOT test checks that vehicles meet road safety and environmental standards. The first MOT test for a motor car is required when it's three years old and annually thereafter. The MOT certificate confirms that at the time of the test, without dismantling it, the vehicle met the minimum acceptable environmental and road safety standards required by law.
Reviews (10)
David Skinner
Jan 29, 2022
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Positive: Professionalism, Punctuality, Quality, Value
John, Chris and the team at Promotive have looked after our family's BMW and VW for five years now. They are knowledgable, professional, friendly and offer great expertise and good value. I would not hesitate to recommend them.
Services: Transmission, Check engine light diagnostic, Brakes
John, Chris and the team at Promotive have looked after our family's BMW and VW for five years now. They are knowledgable, professional, friendly and offer great expertise and good value. I would not hesitate to recommend them.
Services: Transmission, Check engine light diagnostic, Brakes
Dylan Griffiths
Jan 17, 2022
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Frankie Macveigh
Jan 02, 2022
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Brought my 4 Series to Promotive and was impressed by the quality & speed of work from the team and the great service & advice from Chris whom I dealt with, he kept me informed & up-to-date during the work which I appreciate, he talked me through aspects of the car and took the time to show/ explain the works they carried out.
I also had to bring the car back a week later as I had an additional problem but Chris got it looked at first thing that morning and it was sorted quickly with no extra charge.
We're new to the area having moved from Bristol and I am over the moon to have a reliable specialist
I also had to bring the car back a week later as I had an additional problem but Chris got it looked at first thing that morning and it was sorted quickly with no extra charge.
We're new to the area having moved from Bristol and I am over the moon to have a reliable specialist
Rob McCarthy
Dec 26, 2021
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This is first time that I’ve used Promotive, a refreshing change from the main dealerships, they actually call you back!!
Chris and his team were professional, knowledgeable and informative, they provided good value accurate quotations with options to proceed or not.
They were able to provide a courtesy car which was appreciated and were able to complete the repairs on time and on budget.
I will certainly use Promotive again and advise my family to do the same.
Chris and his team were professional, knowledgeable and informative, they provided good value accurate quotations with options to proceed or not.
They were able to provide a courtesy car which was appreciated and were able to complete the repairs on time and on budget.
I will certainly use Promotive again and advise my family to do the same.
Belinda Morris
Dec 23, 2021
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I had the misfortune of needing a new engine for my 1 series after failure of the timing chain caused catastrophic damage. Whilst facing a difficult decision about what to do, I took my car to promotive and I can’t fault anything about the whole experience from start to finish. Chris talked me through all options, & was prompt with all the information I needed to make a decision - I opted for a new engine. The service provided was second to none & since I’ve had the car back it’s been excellent. I’ve used other garages in the past, but from now on I’ll be a repeat customer at Promotive
Rich Morgan
Dec 22, 2021
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Christopher Davies
Dec 17, 2021
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Positive: Professionalism
Chris and the team are very knowledgeable, friendly and kept me updated throughout. Thanks to them they saved me on a complete engine rebuild and have returned to car with plenty of tips and advice to keep it running smoothly for years to come. They also cleaned it, which was a nice touch.
Service: Engine repair
Chris and the team are very knowledgeable, friendly and kept me updated throughout. Thanks to them they saved me on a complete engine rebuild and have returned to car with plenty of tips and advice to keep it running smoothly for years to come. They also cleaned it, which was a nice touch.
Service: Engine repair
Wole Ogunremi
Dec 12, 2021
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I had a 100% 5-star experience with Promotive after suffering a gearbox failure. The first hint that I was dealing with a professional team came from the RAC recovery engineer who had nothing but good things to say about them.
I value and appreciate how John and Chris kept me updated during the investigations and repairs. I also appreciate how they interacted with a warranty company on my behalf.
I feel very reassured and think it highly likely I will visit again when my servicing is due (even though I live in the other side of the country!)
I value and appreciate how John and Chris kept me updated during the investigations and repairs. I also appreciate how they interacted with a warranty company on my behalf.
I feel very reassured and think it highly likely I will visit again when my servicing is due (even though I live in the other side of the country!)
Faye Morgan
Oct 11, 2021
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Fab service from Chris at Promotive; a great guy to deal with! Brilliant contact from start to finish - Chris explained everything clearly, did a thorough diagnostic check on my Mini Cooper and replaced the front break pads and discs all at a great price! Can’t recommend these guys enough! Our new go to garage for both myself and my partner - you won’t be disappointed!
David Peck
Aug 24, 2021
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What can i say about these guys, they got me out of a pickle with a bad experience with a local dealer they went above and beyond what i expected of any garage to do. They got a part over from Ireland so that i would not have to wait 5 weeks for, they got my car safe by replacing full brakes discs, pads, and sensors and rear calibre's replaced glow plugs the modulator replaced brake vacuum sensor, and air con and to top it off had to replace rear handbrake cable because they were close to snapping Chris the gentleman i was dealing with through out all this was a god send we found out the car did