John Cadby Jewellers
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John Cadby Jewellers was first established in 1985 from very humble beginnings as a market trader, working the markets of Trowbridge, Chepstow, Frome, Tetbury & Devizes to name a few. In 1992 we moved to the Shires Centre and dedicated our time in creating our in house jewellery repair workshop, high-tech computer engraving machines and a watch repair facility.

In 2011 we moved to our new location in White Hart Yard, to provide you with the best service possible. With our dedication to providing the best service and John's love for gemstones, John studied The Gemmological Association and Gem Testing Laboratory of Great Britain's Diploma in Gemmology (FGA) and passed this qualification in 1995, with further studying gained the Gem Diamond Diploma (DGA) with distinction in 1997.
Reviews (10)
Paul Drew
Paul Drew
Dec 16, 2021
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An independent Jewellery, timepiece expert the best in West Wiltshire.
Tasha Harvey
Tasha Harvey
Aug 23, 2021
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Always a reasonable price and a great result when I have taken jewellery to be repaired there. Highly recommend!
Jason Luscombe
Jason Luscombe
Mar 01, 2021
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I needed a Gin glass with engraving and John has come up trumps. The engraving/etching is superb and it was well priced too. Communication was good throughout and the finished article exceeded my expectations, given how difficult it is to etch a gin glass! Really pleased with the work and with the clarity on the glass....it is excellent. Very professional and i would definitely recommend.
Vanessa Golder
Vanessa Golder
Jan 14, 2021
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Had my bracelet for several weeks, then when i picked up, got home was not fixed went back second time, same thing happened, bracelet still not fixed
Maggie Hicks
Maggie Hicks
May 11, 2019
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Thank you both for your amazing help today when I arrived with my Anniversary Clock .
It was sorted in a matter of minutes. Your professional approach was second to none, 5 stars doesn't real seem enough.
Thank you once again
Abram Saxon
Abram Saxon
Oct 18, 2018
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Created a beautiful Ruby pendant on request, first class trader. The place to go for bespoke jewellery in Wiltshire.
ChatFriends
ChatFriends
Oct 13, 2018
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John's work is truly amazing.. Forget the rest and choose John Cadby's Jewellers every time..
Aaron Davies
Aaron Davies
Aug 14, 2018
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Ruined my wedding ring. If you ever want a ring reduced in size, don't use this cowboy!
Qype User Mrinch
Qype User Mrinch
Mar 13, 2010
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Would hesitate to recommend.I try to support local small business where possible,however I
took watch here for repair in December.Advised that it would be 3 weeks ish.-It took 12.
After several visits/phone calls I was advised that it had been sent to Leicester & had been delayed because of the snow!


Conclusion:Would seem that not all work is carried
out on the premises and could do more to keep
customers informed as after each visit I was told that they would be phone later that day to update me but failed to do so each time.
Qype User Katiek
Qype User Katiek
Nov 24, 2008
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This is a nice little independent jewellery and watch shop in the centre of Trowbridge. He offers a full on-site repair service, and is able to deal with things that others seem incapable of doing! I have a watch that I bought in America, and every other local jewellers could not remove the back of the watch in order to replace the battery - he did it in seconds, with no marks on the watch at all! His prices are reasonable too. I've not used the jewellery repair or manufacturing side of the business, but he knows his stuff (unlike a lot of the chain jewellers).