Created over 20 years ago and launched in our flagship boutique in Soho, London, Pixi has a loyal worldwide following thanks to its pure, awakening & skin-loving products that create a naturally radiant "just had a good night's sleep" look. Pixi's mission is the same now as it was on the first day the Pixi boutique opened: simply to bring out the natural beauty in everyone - to look like you, your best you.
Creator, Petra Strand has 20+ years of experience as a makeup artist & product developer. Passionate about skincare, Petra creates innovative formulations that are infused with botanicals and beneficial ingredients. Petra has real-world experience as a busy working mother of four, therefore Pixi is truly about multitasking, flaw-fixing, youth-enhancing products for when you're on-the-go with no time to spare.
Creator, Petra Strand has 20+ years of experience as a makeup artist & product developer. Passionate about skincare, Petra creates innovative formulations that are infused with botanicals and beneficial ingredients. Petra has real-world experience as a busy working mother of four, therefore Pixi is truly about multitasking, flaw-fixing, youth-enhancing products for when you're on-the-go with no time to spare.
Services
Never miss out on a new Pixi Beauty product launch again by shopping the new arrivals collection. This selection includes skincare products and makeup that feature brand new formulas developed by Pixi Beauty. Be the first to enjoy Pixi facial cleansers, toners, serums, oils, moisturisers and more by regularly checking out what's new.
Find out exactly which products our customers are crazy about by shopping the selection of Pixi Beauty best-sellers. This collection includes some of the best Pixi products that have won countless beauty awards and are consistent favorites of our most loyal customers. It includes a selection of different skincare products as well as our makeup artist-inspired cosmetics and beauty supplies.
Treat yourself to our Skintreats Collection. From our instant fatigue-fighting 24k Eye Elixir to overnight renewal masks, we've got a special treat for every skin care need. Treat your skin to our exfoliating gel that helps reveal radiant skin overnight. Our Overnight Glow Serum is infused with 10% glycolic acid and arginine to help reduce the appearance of fine lines and fade sun spots over time.
Our Pixi Glow Tonic Collection helps you achieve glowing, refined skin whether you're at home or on the go. Pixi Glow Tonic is a radiance-enhancing toning necessity that helps remove impurities while also hydrating and protecting your skin. Our 5% glycolic acid formula gives a deep yet gentle cleanse, leaving the pores refined and purified.
Every one of our favourite Pixi Beauty lovelies knows that the perfect Skintreats skincare routine begins with one of our go-to facial cleansers. All our face washes are formulated for all skin types so that you'll have no trouble finding the best cleanser for you whether you have oily skin, dry skin or combination skin.
Reviews (18)
Shell Sattaur
Jan 22, 2021
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Darren Hunns
Jan 05, 2021
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Michelle Moore
Aug 01, 2020
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Pixi Beauty UK I have messaged you twice about 2 separate tubs of double cleanse that have issues however nobody has responded. The first tub has a horrendous smell coming coming from it and the second one started off with black dots in it, then green marks appeared around the edges and now wine coloured segments have developed. Is this expected or is something wrong? To me it looks like there is some contamination in the product. I would appreciate a reply ASAP.
Billy Morris
Dec 19, 2019
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I am writing this with the intention of hopefully adding an update for the better but I am simply appauled by this Company.
As a huge fan of Pixi Beauty, I am so disappointed in this brands customer service. I contacted the number supplied online (Which turns out, is just their store number) in regards to my mum who is also a massive Pixi fan. I bought for her as an early birthday present, the Rose Ceramide cream because I had heard amazing things and was informed it's great for sensitive skin, which my mum has.
My mum ended up having a severe reaction to this cream. She's ended up in hospital
As a huge fan of Pixi Beauty, I am so disappointed in this brands customer service. I contacted the number supplied online (Which turns out, is just their store number) in regards to my mum who is also a massive Pixi fan. I bought for her as an early birthday present, the Rose Ceramide cream because I had heard amazing things and was informed it's great for sensitive skin, which my mum has.
My mum ended up having a severe reaction to this cream. She's ended up in hospital
Lou Waller
Dec 08, 2019
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Such a shame I'm even writing this review but after multiple attempts to get a response directly from Pixi I feel I have no other alternative.
As others have mentioned their products are great but their customer service is distinctly lacking, made even more ironic by the fact that on their 'Contact us' page they highlight how proud they are of their customer service. Laughable.
I ordered multiple products over a month ago, when the package arrived I realised one of the products that they had sent was incorrect. I phoned them to inform them and expected them to apologise and to send the correct
As others have mentioned their products are great but their customer service is distinctly lacking, made even more ironic by the fact that on their 'Contact us' page they highlight how proud they are of their customer service. Laughable.
I ordered multiple products over a month ago, when the package arrived I realised one of the products that they had sent was incorrect. I phoned them to inform them and expected them to apologise and to send the correct
Emily Maguire
Dec 08, 2019
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Placed an order on the 27th March, still not received and numerous emails sent via online website portal and direct and still no response.
Phone number takes you through to the London store and NOT customer service and they are of no help what so ever as they say they cannot access records.
£40 order placed and I advise all others to stay clear of using the company website. Now contacting Consumer Direct to start a case against Pixi and I advise all others in this situation to do the same.
Make sure to take screenshots of order status/Royal Mail status as evidence for your case.
Phone number takes you through to the London store and NOT customer service and they are of no help what so ever as they say they cannot access records.
£40 order placed and I advise all others to stay clear of using the company website. Now contacting Consumer Direct to start a case against Pixi and I advise all others in this situation to do the same.
Make sure to take screenshots of order status/Royal Mail status as evidence for your case.
SueLyn Cheang
Oct 30, 2019
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Alice Revel
Nov 16, 2018
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LOVE the products but your staff are so unfriendly and SO unhelpful. Such a shame. Sad face. It looked like they were doing a stock take and despite a busy shop, they weren't advising anyone and were pretty much ignoring customers. Honestly I'd rather go spend my money at Pixi in M&S which is five minutes down the road. Come on guys - not good enough at all!
Claire McMahon
Nov 05, 2018
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Love the Pixi products and will continue to purchase online. Staff are unfriendly. When you take the time to visit any store. You want to see staff who are passionate about there product and uses. You don't want to feel like you've just lifted a £1,000 face cream that you can't afford. Not worth the visit if you already use the products.
Janey Jay
Oct 26, 2018
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Simon Mia
Aug 31, 2018
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Nice products but appalling customer service. Will not be ordering from them again.
I am still waiting for products ordered online well over a week ago. I have tried email, website form, twitter and then a phone call where the rude customer service adviser implied it was my fault for not waiting long enough for a response to my email. No apology from them just that my products will be with me in 2 days. My experience was bad enough to say i will not be using these products again.
I am still waiting for products ordered online well over a week ago. I have tried email, website form, twitter and then a phone call where the rude customer service adviser implied it was my fault for not waiting long enough for a response to my email. No apology from them just that my products will be with me in 2 days. My experience was bad enough to say i will not be using these products again.
Sonialouisee Spencer
Aug 15, 2018
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Natalie Bradbrook
Aug 10, 2018
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Zainab Bumejdad
Jul 23, 2018
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Ng Jia Yu
Jun 13, 2018
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I don’t understand why the prices for the products were not labeled which made it extremely inconvenient for both the shop assistants and me as I had to keep asking about the prices. In addition, I was shocked by the prices, it is more expensive in UK as compared to my home country??!! Other than the glow tonic, most other skincare products were more expensive.
Tiina Jutila
May 12, 2018
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Went to the store in Carnaby yesterday. Have never tried the brand before but heard good things about it. Told this to the nice young lady in the store and she recommended all sorts of different solutions for my dry skin. And she was spot on with the products! Absolutely loved them! So a big thank to the nice lady from the Finnish dry skinned
Angela B.
Dec 18, 2008
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If you want a refreshing approach to makeup, this store is worth a visit. I came here for a free beauty consultation and makeup lesson which showed me how to use the best of my features with subtle makeup. It feels very much like this store takes its cue from Benefit and other young and fresh brands as there are a few products, like the rouge tint, that bear more than a passing resemblance.
The foundations are about the same price as Clinique's, just so you have a reference, but the lip glosses and rouges are a little cheaper than average. If you're a beauty buff I defy you to leave
The foundations are about the same price as Clinique's, just so you have a reference, but the lip glosses and rouges are a little cheaper than average. If you're a beauty buff I defy you to leave
Qype User Macaro
Oct 31, 2008
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This is a great place for good makeup and brilliant for gifts. Many a time I have bought something in here for a friend's birthday or celebration when I've wanted to get them something a bit special and different. Lovely packaging and some really interesting little bits and pieces that you can't find elsewhere. It makes a change from MAC and all the other make-up brands. Service with a smile too and just of Carnaby Street. Lovely little place and wonderful lip gloss colours!
