The Telecoms and Credit card services have grown significantly during the last few years and now consist of multi-functional systems in London Birmingham and Manchester which are capable of handling thousands of calls an hour. Each location is interconnected to the BT network and to other service providers from whom we obtain a range of interfaces.
In particular we have an IP network which provides some interconnection not only between our own geographically positioned systems but also with some of our client's locations. We also have a location in Southern Ireland which is interconnected to those in the UK particularly for some of our replicated client services.
In particular we have an IP network which provides some interconnection not only between our own geographically positioned systems but also with some of our client's locations. We also have a location in Southern Ireland which is interconnected to those in the UK particularly for some of our replicated client services.
Services
This demo gives an example of how you can configure a telephony service on our web site that combines traditional IVR (messages and menus) with database storage of a customers order, and how our telephony systems communicate with our web site in real-time. The diagram shown above is the sort of thing you can see and edit on our web site when building up your own telephony service.
Reviews
Be the first to review B C H Telecom.
Write a Review
