At The Personal Agent we take a more individual approach to your property needs. We have four interlinked estate agent branches in locations across Epsom, Stoneleigh/Ewell and Banstead, marketing that reaches millions of people, hundreds of properties, thousands of prospects, and two dozen dedicated sales, lettings, management, new homes and investment specialists.
But you'll never be just a number to us - your very own property consultant will take personal responsibility for your sale/let/search and you'll have access to them whenever and wherever you need them on their own direct dial mobile number. We tailor our service to your property, your needs and your expectations.
But you'll never be just a number to us - your very own property consultant will take personal responsibility for your sale/let/search and you'll have access to them whenever and wherever you need them on their own direct dial mobile number. We tailor our service to your property, your needs and your expectations.
Services
Since 2004, founders Rupert Briggs and Richard Digance have brought their own personal perspective to estate agency services in the Epsom, Stoneleigh and Banstead region.
Our company name encompasses the ethos we were launched to uphold - we make buying and selling, renting and letting our personal responsibility, not a job, not a career step, or an inconvenience, but the personal responsibility of our company, of the branch closest to you, the team within, and the consultant we choose as best suited to work directly with you.
Our company name encompasses the ethos we were launched to uphold - we make buying and selling, renting and letting our personal responsibility, not a job, not a career step, or an inconvenience, but the personal responsibility of our company, of the branch closest to you, the team within, and the consultant we choose as best suited to work directly with you.
Founders, Rupert Briggs and Richard Digance, after having worked for local estate agents for some time decided that it was time to go it alone. Our first office was above McDonalds in serviced offices. There was no direct entrance - you had to buzz to get in and we would have to then run to the door to open it!
The Personal Agent is a five-branch independent estate agency dedicated to local homeowners and investors, offering sales, lettings and property management services across the south-west London and north-east Surrey region. For more than 10 years our highly trained, tenacious and friendly team have built us a reputation for quality of service and delivering on our promises, and we'd love the opportunity to prove this to you.
You want to sell your home, excellent - we'd love to help you do so. But what can we tell you that will convince you that we are the right estate agents to help you through the selling a house process? Should we tell you about the consultants we have, all poised to help you sell your home? Well, we do, of course, they're a highly trained, lovely sales team, dedicated to the singular task of selling your home.
I appreciate this may be a little direct for some and we should probably be looking to woo you with fancy words about our talented team of property management and letting consultants, each with years of dedicated experience in the local market.
We should probably mention that our marketing - both digital on portals such as Rightmove and Zoopla, and in the press within local newspapers and magazines, on boards and via our window displays - draw the eyes of millions of potential tenants each month.
We should probably mention that our marketing - both digital on portals such as Rightmove and Zoopla, and in the press within local newspapers and magazines, on boards and via our window displays - draw the eyes of millions of potential tenants each month.
Reviews (10)
John Law
Dec 23, 2021
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Mr. Morgan Borrell came to the property to let us view it. He was at the property before the appointment time and we did not have to wait for him at all. Mr Borrell was very polite, courteous and he, very kindly, answered all our queries. He was smartly attired and 'customer focused' in his manners. We feel grateful to him for all his help.
Robert Lovesey
Dec 17, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
The service provided by the Personal Agent was excellent from the start when they valued the property I was selling to the completion of my purchase and the sale of my property. They were always quick to respond to any queries, and highly professional throughout the process
The service provided by the Personal Agent was excellent from the start when they valued the property I was selling to the completion of my purchase and the sale of my property. They were always quick to respond to any queries, and highly professional throughout the process
Sarah Wong
Dec 15, 2021
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Jake Jenkins
Nov 21, 2021
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Great company who have made us feel at ease in buying our first property. Adam has been helping us along the way, he has been fantastic and made us feel very comfortable in the process, whether that be viewings, emails or over the phone.
First time buying can be a scary field as you are totally new to everything, but nothing has been to much for Adam. He has honestly answered all of our questions and queries to the best of his knowledge and if he doesnt know then he will simply just say he doesnt know and offer to find out for you.
The above alone has made the experience feel genuine and relaxed
First time buying can be a scary field as you are totally new to everything, but nothing has been to much for Adam. He has honestly answered all of our questions and queries to the best of his knowledge and if he doesnt know then he will simply just say he doesnt know and offer to find out for you.
The above alone has made the experience feel genuine and relaxed
Hannah Salvage
Sep 13, 2021
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The Personal Agent have been brilliant throughout the sale of my property. Very supportive, great communication, pushed hard to get the price I needed and to get the sale done as quickly as possible. Really grateful for the support they provided to make the transaction as stress free as it could be.
Joe and Sue in particular have been brilliant.
Joe and Sue in particular have been brilliant.
Stephen Harnley
Sep 07, 2021
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Thank goodness for the invention of The Sales Progressor! I cannot recommend Sarah Goddard highly enough. Without Sarah’s help in acting as go between and getting to the bottom of problems, we would certainly have lost the house we were buying. Sarah put the solicitors to shame by working at a 21st century pace against working practices from the Charles Dickens era. Thank you Sarah, we need more of you.
Colin Gilby
Aug 01, 2021
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We were very impressed when we first met with Richard when he came to value the property and give us great advice that we were looking for. We knew after meeting Richard that it was Personal Agent who we wanted to market our property.
The brochure and video tour that the team put together was so impressive. We were introduced to Joe who was put in charge of the sale and he arranged and conducted the open day which was a huge success with numerous viewings and offers. Joe’s communication with us was excellent and he kept us informed at all times. In fact all members of the Epsom branch were extremely
The brochure and video tour that the team put together was so impressive. We were introduced to Joe who was put in charge of the sale and he arranged and conducted the open day which was a huge success with numerous viewings and offers. Joe’s communication with us was excellent and he kept us informed at all times. In fact all members of the Epsom branch were extremely
Rajat Arora
Jul 03, 2021
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Had a great experience with Personal Agent in an otherwise extremely stressful time of completing before stamp duty holiday. Joe from the Epsom branch was instrumental in the original negotiation of the deal and did a fab job in ensuring timely exchange ahead of 30th June. There were few bumps along the way only because of the urgent nature of the sell but I'm very pleased with the professional nature with which it was all handled and happy with the outcome. Would highly recommend to everyone.
Carole Hann
Jun 24, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
We were very impressed with the friendly approachable and helpful service provided. Very professional and efficient in all dealings with us All staff were great but especially our Sales progression lady Sarah. We would definitely recommend Personal Agent to others. Thank you for making the whole process as stress free as possible.
We were very impressed with the friendly approachable and helpful service provided. Very professional and efficient in all dealings with us All staff were great but especially our Sales progression lady Sarah. We would definitely recommend Personal Agent to others. Thank you for making the whole process as stress free as possible.
Javed Mirza
May 18, 2021
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I selected The Personal Agent based on the presentation Andrew Burn made to me. Excellent sales pitch and the follow through did not disappoint.
The team were thoroughly professional. Had a huge number of views and offers within days of the property being advertised. Accepted the offer that suited us the best.
Ren was EXCELLENT in keeping us up to date with what was going on with the buyer and their solicitors.
Thank you!
The team were thoroughly professional. Had a huge number of views and offers within days of the property being advertised. Accepted the offer that suited us the best.
Ren was EXCELLENT in keeping us up to date with what was going on with the buyer and their solicitors.
Thank you!
