Fone Experts

A great find! I came across this place randomly while in Oxford for a seminar. I’d been having trouble with my laptop battery, and I decided to see if they could help. Fali and Gery were amazingly helpful! They had the part I needed there in the shop, and the battery was replaced in just an hour. Fali even made sure it was charged. Thank you guys so much! I highly recommend going there for any repair needs!

Shouldn't have ignored the negative review. Thinking it wouldn't happen to me. Have to go there many times and ain't fixed in the end.

Positive: Professionalism, Quality, Responsiveness, Value
Brilliant service.. phone like new, very friendly, will recommend and come again.. thankyou!

Positive: Professionalism, Responsiveness, Value
Excellent service. Fixed my water damaged laptop in less than 24 hours. Was very professional throughout the process. Charged less than the competition and promised to charge nothing if the problem could not be fixed. Need to remove one star since was still not working after the fix.

Would give 100 stars if I could! The guy promised 100% money back if they failed to repair my mac, and after some bizarre problems from water damage even sent it to a lab for diagnosis-could easily get charged hundreds more for that! Best laptop repair in Oxford for sure

Contacted the team this morning and was treated politely on the phone call and able to book a time to bring my phone to the St Aldates branch.
Apostle welcomed me and asked what he could do to help me today.
I had a smashed screen on my iPhone. He quoted the price and that the phone screen should be possible to be replaced within the hour.
The screen was replaced within half an hour and contact made with me to collect it .
The whole experience was top rate.
Apostle most informative and efficient and pleasant .

I have never met such a rude bunch of incompetent scammers! Insist you pay by cash only and then don't give you a receipt! 2 days after 'work' done to replace screen on son-in-law's phone, my pregnant daughter had to yet again travel in to try to sort it as phone screen cracked because of dodgy work by HT Solutions! Tried to say it was son-in-law's fault! 6 month warranty? What an absolute joke - DOESN'T cover it! So so rude in front of other people in their shop too! AVOID AVOID AVOID!!!!!

DO NOT USE FOR REPAIRS. Phone screen began to lift away the day after being replaced. Went back a week later to be told the 6 month warranty would not cover the replacement of the screen. Made us pay cash originally so now cannot dispute with bank - I will be going to trading standards. Very rude staff - recommend using Extra on St Ebbes instead.

The team lacks professionalism and effectiveness. I’ve left my mobile phone for a 24 hours service but I didn’t know it was going to be a nightmare. I consulted via email before I came in if they could replace the screen and they offered me this 24h service and gave me the budget. I left the phone with my Sim card inside. When I tried to pick my… phone up the next day, they told they needed one they more. I agreed. The day after I called so they told they needed a week. No explanations… I decided to wait. One week later, with no news from their side, I went to the shop

Fantastic and quick service! I would highly recommend coming here to get your iPhone fixed as it only took 1 hour! a lot quicker and more understanding than other places I've been to in Oxford, who quoted me 8 days or more to actually get the phone repaired along with a hefty cost!

The replacement of my iPhone battery was carried out swiftly and professionally. The customer service by the international staff was excellent: everyone I came into contact with was courteous and with a ready smile. They made sure to let me know that the work carried a six months warranty. I could not be more pleased.

Fantastic Service! Fast, efficient, very friendly and such lovely staff.. Couldn't ask for better service, highly recommended and very good value as well! Keep up the great work!

Just had the best service ever from these guys, they couldn't have been more helpful and really good value for money. Recommend them highly, staff and service 10 out of 10 so much more helpful than EE and Apple.

Very polite and efficient staff. Laptop fixed in half a day. Very reasonable price. Highly recommended. Susan

Great service, very friendly staff, managed to fix my very smashed in iPhone 5s really quickly. Thanks!

Great fast service and great customer service. The prices are also very low and i would highly reccomend them to anyone

Fantastic service and happy staff thank you very much i will be back again!!