By simply listening, we have found these common frustrations with residents and their previous managing agents. This is what motivates us to always deliver exceptional service. You are a breath of fresh air after our previous experiences. Thank you for this prompt response about the accounts. It has taken you 2 days to get an answer when we have spent months trying to get the accounts from the previous agent so I am very impressed.
It's lovely to have this work undertaken with such speed and efficiency and once again I have PMUK to thank for that. I'm thankful we have you guys and aren't still with the previous managing agent. At PMUK we offer a proactive residential block and estate management service. By offering a committed and customer focused service, you can rest assured that your property is in safe hands.
It's lovely to have this work undertaken with such speed and efficiency and once again I have PMUK to thank for that. I'm thankful we have you guys and aren't still with the previous managing agent. At PMUK we offer a proactive residential block and estate management service. By offering a committed and customer focused service, you can rest assured that your property is in safe hands.
Services
We have continued to see successful growth in our client base as well as retaining our current contracts (including estates that we have continued to manage since PMUK's inception in 2002). Our success derives from our company ethic that we manage every development as if we lived there personally. This ensures blocks and estates are maintained to the highest possible standards.
Having researched many property agents to take on our block of flats, as soon as we met with representatives of PMUK we knew they had a clear understanding of our needs and aspirations as voluntary property directors. David pointed out stress points that only a knowledgeable and experienced manager would know of and understand.
Reviews (10)
Marzena Ryczko
Nov 20, 2021
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I live in coach house in Dartford over bin store cupboard. I have been asking J. from PMUK for a pin pad being installed on the bin store door since April 2000 and nothing has been done since then. It is the only bin store in the area that does not have a pin pad on the door. Bin men do not have access to it and they are not able to empty it. Because of that there is a smell coming from there and the possibility of rats and other insects appearing is very likely. It has already been reported to the citizens advise bureau. since I live in there with two small kids and I cannot have them exposed
Thang Vu Duong
Oct 27, 2021
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PMUK took over the management of our block of flats, Spectrum Tower, in April 2019. It has been over 2 years but we have not been provided with any service charge accounts, which show our reserve funds, income and balance sheet. I have emailed to ask Justin multiple times but did not get any respond. Why is it so difficult to provide evidence of our reserve fund or they have something to hide? I do not want to have to raise our concerns in a public place like this but I am at my wits end and hope someone high up in the company sees this message and gets back to me with explanation. Tra Nguyen
Robert Brotherston
Oct 01, 2021
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I just cant believe how disgraceful this management company is. Over the last 9 months of managing leybourne lakes estate they have allowed it to fall into such an unkept state. Terrible management of the gardening contractors . They fail to reply to residents complaints and but continue to charge fees for the unprofessional service they are providing. I'm glad to see they have lost the contract 9 months to late if you ask me.
Addition to there reply. Clearly they dont know there residents as i am in fact a resident on the leybourne lakes estate.
Addition to there reply. Clearly they dont know there residents as i am in fact a resident on the leybourne lakes estate.
Peter Binnie
Sep 17, 2021
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I too live at Leybourne Lakes in Aylesford where this company were awarded the contract to manage the estate. The critical word being "Manage" Over the last 9 months they have consistently failed to manage the estate and are conspicuous by their absence and the landscaping in particular is now in an absolutely shocking state and they have done nothing to remedy the situation. The residents have not seen any management whatsoever from this company and having worked in the construction industry for over 45 years I have never experienced such a shocking lack of interest or management from a "Managing
Sonia Kainth
Jun 24, 2021
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Adam Hartup
Aug 29, 2018
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I am a grounds maintenance contractor. PMUK took over the management of a block i am contracted to maintain. The switch between managing agents was very smooth and i am a very happy contractor. Any concerns i had regarding the hand over were answered with confidence and promises were always met. Working along side PMUK is a pleasure.
Michael Juby
Jul 27, 2018
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I’ve worked for PMUK for a number of years maintaining their trees. I can honestly say they are one of the top companies I work for. Communication is always clear and professional. The feedback from residents at properties they manage is always positive. A great company to do business for, I highly recommend their services
Ottilie Godfrey
Dec 02, 2016
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PMUK is a family firm that have been managing our small development for many years now. They are always quick to respond, ever-patient and friendly and have been marvellous at dealing with any problems we have encountered. They were especially excellent at dealing with a very troubled and troublesome resident we had the misfortune to have as a neighbour for too long! At the moment we are having window refurbishment done on our listed building with very trying legal and access issues and PMUK have been endlessly helpful. Highly recommended. *****
Alex Farquhar
Jul 19, 2016
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As a director of a small freehold company, I have been extremely fortunate to have PMUK standing by me as we have steered our historic building in central London through a refurbishment programme. The process has involved tricky legal and financial procedures, but a telephone call to PMUK has always resulted in quick, reliable guidance. Without them we could could not have progressed successfully to this point. They have been our managing agents for many years, and more than proved their worth.
Teresa Brooker
Jul 18, 2016
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I would highly recommend PMUK. They are very professional, efficient and helpful. Any problems on our development are dealt with swiftly and in most cases on the same day that they are reported. They are also able to provide a good selection of trustworthy contractors. They are a family fun company which gives that personal touch. Thanks to PMUK our site is well-maintained and running smoothly. A five-star service!
