In 1936, Billy Butlin changed the face of British holidays. His aim was to make the British seaside break accessible to all. It started on a short visit to Barry Island where Billy felt sorry for families staying in drab guest houses with nothing much to do. He wanted to create a "place of colour and happiness" where quality activities and entertainment would be provided so that families could really enjoy their time together.
So in 1936, Billy bought a plot of land in Skegness (where the resort is to this day) and set about making this dream come true. Billy not only pioneered a whole new way for British families to enjoy a seaside break, he was also a pioneer in the world of service. He wanted families to feel really looked after and cared for while they were away, and so he built a team that set the standard for providing brilliant service to his guests.
So in 1936, Billy bought a plot of land in Skegness (where the resort is to this day) and set about making this dream come true. Billy not only pioneered a whole new way for British families to enjoy a seaside break, he was also a pioneer in the world of service. He wanted families to feel really looked after and cared for while they were away, and so he built a team that set the standard for providing brilliant service to his guests.
Reviews (20)
Tom Liversage
Jan 21, 2022
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Steve
Jan 19, 2022
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Kim Branchflower
Jan 18, 2022
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Butlins customer service is shocking, they’ve had our money over 2 years now due to covid but said I could have a full refund at the end of November, apparently it can take 28 days so waited and nothing. On the phone for over an hour to be told 7 more days, another hour on the phone to be told 5 days but assured it would go in this time. Another… hour on the phone and she took all details of bank card to do a bacs and promised it would be in in 2 days and I definitely wouldn’t need to call back. Well guess who’s going to be on the phone another hour this morning as another
Phil Jackson
Jan 12, 2022
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Absolutely fantastic Blues Rock weekend.
Great choice of food in the restaurant. (We bought the food package and ate in the Coral Restaurant).
The music was really good with some great bands.
All the staff at the site were very professional and helpful.
We have had a wonderful experience and we will definitely be going back to Skegness for another weekend.
Great choice of food in the restaurant. (We bought the food package and ate in the Coral Restaurant).
The music was really good with some great bands.
All the staff at the site were very professional and helpful.
We have had a wonderful experience and we will definitely be going back to Skegness for another weekend.
Tony Robson
Jan 11, 2022
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Great Rock and Blues weekend Chalet was clean and tidy with comfortable beds a powerful shower and plenty of hot water. Plenty of choice at both the buffet breakfast and dinner Tasty hot food. Staff were friendly and hard working. No complaints a well organised weekend with lots of great bands to keep us entertained Thank you for a fun filled 3 days
Scott Green
Jan 01, 2022
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Starting with the good points: The food on offer was of a good standard, and there was plenty of it. With a reasonable amount of choice.
The swimming was really good, with slides and fountains and plenty to do with children. The water was nice and warm as well. On site entertainment was good as well.
Bad points: I stayed in Dolphin Court, which was just awful. As soon as I opened the front door. The stench of smoke was unreal. It wasn't just my room, my in laws who were in the room underneath mine. Had exactly the same problem. As soon as I got home, and opened my suitcase. I could smell Butlins
The swimming was really good, with slides and fountains and plenty to do with children. The water was nice and warm as well. On site entertainment was good as well.
Bad points: I stayed in Dolphin Court, which was just awful. As soon as I opened the front door. The stench of smoke was unreal. It wasn't just my room, my in laws who were in the room underneath mine. Had exactly the same problem. As soon as I got home, and opened my suitcase. I could smell Butlins
Jenna Britt
Dec 29, 2021
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Went during Covid and rooms were disgustingly dirty! Dirty sheets left outside the room, hairy razors left in the shower and by the plug. The walls and curtains had thick dust. Complained to the guest services but they were shutting and said someone would come to take the sheets. Also told a member of staff walking around who told me they were new… and didn’t know what to do about it and walked away! Also bought my son a toy which wasn’t working and told to change the batteries when home as it was due to it having a test feature but didn’t work when we got home. Took a
Alex Vernon
Dec 29, 2021
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The app didn’t work and we couldn’t pre book any shows, so when we turned up we were turned away from the snows and called customer services and told everything is full and nothing they could do, we are left… playing 2 p gambling machines all day, we were told no refund because shows are subject to availability and if they are not available it’s tough luck, so you are basically paying for a room and not entertainment
Becky
Dec 29, 2021
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Spent New Year here, had the best time, entertainment was good. (Apart from Robbie Williams great singer, bad song choices), food great, always something going on, I often read reviews that are littered with moans about accommodation, basic as our room was, we only ever use the room as a base to sleep and store belongings in, and from this we have no qualms with our room. Facilities spot on. Plenty to do, always a show or something going on.
Definitely be back
Definitely be back
Victoria Horsfall
Dec 28, 2021
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Nicola Edwards
Dec 28, 2021
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Andrew Edwards
Dec 28, 2021
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Lisa Loughrey
Dec 28, 2021
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I love Butlins. We go every year at Christmas time and my kids always enjoy the experience. The accommodation is fine. We always pick a gold or equivalent apartment. The food package is ok for the price. There are various food packages available, but there's many restaurants and if you have an apartment, you can cook yourself.
The entertainment is good and we love the swimming pool.
Try it for a weekend!
The entertainment is good and we love the swimming pool.
Try it for a weekend!
Zena Potts
Dec 25, 2021
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Rubbish entertainment, more activity’s that require payments, time slots that are difficult to remember and a smart phone to have the app as there is no customer service on site at skegness more security then actually staff and very over priced mediocre food . Currently at the Christmas break rooms are dirty , broken and out dated also blocking people who are posting there opinions however polite but not to the advantages of Butlin’s people get blocked
Katy W. Wallis
Dec 25, 2021
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Pam Cooper
Dec 13, 2021
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Wonderful Christmas break. Our apt was a bit grubby, with dirty skirting boards, dried on food on the front of the oven ,lots of little things, but the beds and shower were clean. On site we had a great time, our Christmas Dinner in the Beachcomer was great and the staff were fabulous, all of them but Bill and Kyle who we had most to do with were beyond nice helpful and funny.
Chrisdolman
Dec 11, 2021
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First impressions wasn't too good I'm disabled and was struggling with a broken suitcase no gate staff helped n struggled to find a luggage trolley. Pool was lovely n warm had an amazing few hours in there kids loved the water slides and rapids. The fairground was good not a massive choice of rides and some being the same that were there 20 years ago. But the kids loved it.amazing staff my only concern was long waits for shows that only lasted an hour not sure if that's because it's a Xmas break or not. Internal restaurants were brilliant.
Tracy Mitchell
Dec 07, 2021
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Omg Exploring
Nov 23, 2021
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Great place for a family holiday or a over 18s break, affordable accommodation that’s worth the money, little more expensive tho at special occasions and holiday season for the kids. Well worth going, plenty entertainment on site attractions, fair ground rides, live shows, music or head to the beach which is literally a few minutes walk. Been nice to get away even though the weather hasn’t been great but eh oh it is November in the UK, what do you expect. 👍 up if this comment was helpful.
Garry W.
Mar 27, 2018
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Would have rated more. If check out was later than 10 am and also if I didn't see the rat outside my room. A nice place designed for young and old alike. Pub kitchen,excellent on first night of arrival. Soho coffee very handy for takeout breakfast. Fire house excellent and got in at short notice excellent staff services and children. Also the pub opposite Firehouse. Excellent staff also and excellent steak cooked well done. Red good entertainment
