Based in Strood, Kent Altered Image Coachworks are a high quality, independent motor vehicle body repair specialist, providing commercial and private customers with a flexible and rapid response to all accident and repair requirements. Altered Image Coachworks are one of the leading body repair centres in the South East.
Serving Kent, London and the South East with a team that offers a service that is second to none. Duncan was prompt (worked completed sooner that expected) and work was carried out to perfection. He was a pleasure to work with and was able to arrange for the needed MOT at a nearby excellent garage.
Serving Kent, London and the South East with a team that offers a service that is second to none. Duncan was prompt (worked completed sooner that expected) and work was carried out to perfection. He was a pleasure to work with and was able to arrange for the needed MOT at a nearby excellent garage.
Services
Originally started in the 1980's by Peter Vickers, Altered Image Coachworks is owned and run by car repair and paint specialist, Duncan Edwards. Duncan started his working apprenticeship at Altered Image aged just 16, working alongside Peter before taking a full apprenticeship with Rover group, learning his craft in a manufacturer environment gave Duncan the knowledge and skills required in all aspects of car body repair and repainting.
Our primary objectives are to provide a body repair business that keeps its promises, delivers on time and provides a high level of customer satisfaction. Whilst these objectives should be obvious fundamental grounding for any business, Altered Image Coachworks were disillusioned by just how many repairers were falling short of the mark in these areas.
Keeping a vehicle's paintwork in perfect condition is a time consuming and tricky job. All too often it falls victim to swirls from poor washing techniques, scratches from hedges, etching from bird droppings and even marks caused by acid rain fallout. Removing these blemishes by hand can be incredibly labour intensive and some of these defects cannot be removed without the mechanical intervention of machine polishing.
Reviews (9)
Paul Cadman
Jan 22, 2022
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Had repairs completed to a car door. Job was done perfectly, car came back like new - door repair was excellent (including some extra work done that we hadn't been sure of at time of quote, done gratis!). Paint also matched perfectly - and moreover it was done ahead of time. Communication was excellent throughout. Thoroughly impressed, well done Duncan and Paul.
David Ford
Nov 11, 2021
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Louise Curtis
Sep 13, 2021
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Positive: Professionalism, Punctuality, Quality
Fantastic service from Duncan. From the initial detailed quote that was provided, to booking in and offering the use of a courtesy car I would definitely recommend. The work undertaken to fix and repaint the bumper is excellent. The work was also completed ahead of schedule.
Services: Body & Trim, Painting
Fantastic service from Duncan. From the initial detailed quote that was provided, to booking in and offering the use of a courtesy car I would definitely recommend. The work undertaken to fix and repaint the bumper is excellent. The work was also completed ahead of schedule.
Services: Body & Trim, Painting
Felix Kariuki
Sep 06, 2021
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I can't say enough good things of the work Duncan and his team carried out on my car. Impressive does not even begin to describe the quality of work completed on my car bumper, having had a small fender bender. I could not find anyone who could give me confidence in fixing it. Luckily, altered image coachworks made the necessary repairs, many thanks for their work. Highly recommend them!
Barney Thompson
Apr 26, 2021
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Si Y.
Mar 14, 2021
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Mandy Barnicott
Jul 07, 2020
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I had some bodywork repaired on my car by Altered Image in Strood and I couldn’t be happier. The whole process was faultless. I received their quote the same day, they booked me in and even loaned me their courtesy car without any charge. The repair was excellent, quick and very reasonably priced. I would like to thank Duncan who made all of this happen. I would highly recommend Altered Image to anyone.
Dave
May 30, 2020
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Positive: Professionalism, Quality
Damaged my rear bumper and didn’t fancy going through the insurance. Duncan at Altered Image was fantastic, polite, professional, great communication plus I have to say the cleanest & tidiest workshop I’ve ever seen. Really pleased with the results and bumper look better than ever! Highly recommended
Damaged my rear bumper and didn’t fancy going through the insurance. Duncan at Altered Image was fantastic, polite, professional, great communication plus I have to say the cleanest & tidiest workshop I’ve ever seen. Really pleased with the results and bumper look better than ever! Highly recommended
Mike Garvey
Aug 23, 2019
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I have used Duncan on at least 3 occasions and the service has been excellent on every visit. The repairs are first class - I’ve never been able to see where the repair has been carried out. The work has also been carried out very promptly and my car returned to me looking as though it has come from a showroom. My insurance company insist on using only companies registered with them and have always been happy for Altered Images to repair my vehicle. In short, I have no hesitation in highly recommending Altered Images.
