The Small Biz Expert
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The Small Biz Expert
The Small Biz Expert is dedicated to helping small and medium size businesses grow through seriously great marketing strategies. We understand smaller businesses and know that you need to see return on investment, not just empty promises. As a full service marketing agency, we can act as your outsourced marketing team, or complement your internal teams.

We have helped hundreds of clients from a wide range of sectors across the UK and globally, and consult with you to truly get to the heart of your business - helping you to engage with your customers, drive sales and reach your goals. We offer a no-obligation initial telephone consultation and would welcome the chance to discuss your business so why not get in touch via phone, email or live chat.
Services
Our social media agency services look well beyond just posting content and are designed to meet your business goals. We create brand stories that generate debate, engagement and above all conversions. Whether you need help with Facebook, Instagram, LinkedIn, Pinterest, Twitter, Tiktok Clubhouse or another social media platform - we can help.
Whether you are launching a start-up and need an initial marketing plan or an established business who needs some direction in putting together a refreshed marketing strategy - we can help. Unlike other consultants, our services are provided by those who also undertake full implementation of the platforms and channels we consult on.
All of our content writers are based in the UK - and all work is undertaken in-house; we don't outsource our content writing. While we are based in London, we write for clients all around the world! We have specialists in a wide range of sectors including property, finance, accountancy and legal copywriting.
Email marketing is one of the most sure-fire ways to get your message across to your intended audience. Our email marketing services offer a mixture of great email design, compelling copy, and laser focused reporting. Email marketing gives you the opportunity to deliver your messages directly to your customer inbox.
The Small Biz Expert has a wealth of experience in creating campaigns which convert. Whether your goal is to generate more leads for your business, raise brand awareness or convert existing prospects, we can help. Whether you are brand new to pay per click advertising, or want help with an existing campaign, our affordable and effective ads management services will help you to make more sales and drive awareness of your company in your niche.
Reviews (9)
Mike
Mike
Jun 15, 2021
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I've been working with Charlotte for several years. Her knowledge and professionalism is unmatched. She is the only person I will use for anything related to social media marketing.
Sarah Howitt
Sarah Howitt
Apr 18, 2021
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I've been working with Charlotte for a while now and she really knows her stuff when it comes to digital marketing. Her recommendations are spot on, her turnaround times are prompt and her pricing is very reasonable, highly recommended.
Morgan X.
Morgan X.
Apr 15, 2021
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It’s started so well with Charlotte, she gave a lengthy pitch and felt really engaged in our new holiday business. We paid for a complete start up communications strategy and adverts and were really dissatisfied with the end result.
The report was full of typos, contained copy and paste recommendations from another company and included completely irrelevant suggestions for our budget (like tv advertising).
The adverts themselves were so poorly produced that we ended up abandoning them altogether and did it ourselves. Eg. We were selling mountain holidays and her adverts contained imagery of
Amanda Gordon
Amanda Gordon
Mar 26, 2021
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Positive: Quality
My session with Charlotte really blew my mind and gave me actionable steps that I used straight away to get results. She is funny, straight to the point and experienced in her field. I learned a lot and already I am seeing results. Thank you so much.
Paul Galer
Paul Galer
Jan 02, 2021
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More than happy to recommend Charlotte, fantastic knowledge of specialist knowledge with a great ability to tune it to the needs of my company!
Jamie Burrows
Jamie Burrows
Oct 29, 2020
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I needed training with using Facebook for advertising and Charlotte was great!
The training was extremely thorough and well explained.
I would highly recommend!
Abbey Property Care
Abbey Property Care
Dec 24, 2019
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Very good and helpful service . i would definitely recommend this company to anyone who wants to help grow their business .
Lee Duncan
Lee Duncan
Oct 02, 2018
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Charlotte created a video ad for Facebook from some still images I had.
She took the time to understand my goals and quickly produced a video that produced some of the cheapest clicks I've seen on FB. Very happy to recommend Charlotte.
Lasse Christensen
Lasse Christensen
Aug 01, 2018
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Charlotte has been very helpful in writing copy for our website, email marketing and other marketing elements. She's shown a strong understanding of our business model, customers and real estate in general. A great support for any company!