Tchibo Coffee Service are passionate about coffee and working Stronger Together with our customers, suppliers and colleagues. Watch our video to see inside our UK Head Office in Epsom, Surrey, and meet some of our team. We have an extremely loyal client base in the UK that use our machines to serve great coffee every day.

Here is our business in numbers. The Tchibo Coffee Service UK blog is here to provide you with everything you ever wanted to know about coffee for your business! From the beginning, Tchibo Coffee Service has stood for top quality coffee and our customers have always associated us with extraordinary coffee expertise - a brand they can trust.

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Reviews (10)

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Paul Dipre

May 01, 2021

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Disappointed with Tchibo's very unprofessional service. We have been a customer of their for 6 years, and have had to cancel our direct debit with them on more than one occasion due to them incorrectly invoicing for hundreds of pounds. Despite acknowledging their mistakes, they keep making them.

Stefan Bedford

Mar 21, 2021

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I have a restaurant that has been forced to close because of covid but tchibo still want full payment even try threatening you it's discusting also watch out for the hidden £65 per month avoid avoid avoid

TheRhys

Sep 20, 2020

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The company are a joke! Terrible tasting coffee with a machine that operated as and when it wanted. The rep was a waste of space, I actualy had to call him from a different phone one day as he was blanking my calls. Stay away from them!!!

Amster Damn

Sep 15, 2020

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Rubbish organisation shaming German efficiency. The German's should ban this sham from operating abroad under the assumed banner, "we're from Germany" - these people will put out offers where you buy something, wait for an age, it won't arrive, you won't be informed, and then you call, and ultimately, they tell you they won’t be charging your card because the item is unavailable and is not going to be available again. But it was the way they just conveyed it too, in this matter of fact way!! Further why should I chase to find out that my order is never going to arrive !!? Appalling - stick to

James Taylor

Jul 18, 2020

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One of these machines were in a gym i work in. It was always broken, no effort to fix it from the company.
After many times the boss tried to get it sorted for his members. Would never go with this company !!

Abi Lane

Dec 30, 2019

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Extremely poor. Was sent the wrong item. We returned the item on November 5th for them to say they don’t even have the right item in stock. Am still waiting on a refund!! Phones were down, tried to contact multiple times. We’re told last month the refund would be processed in three working days. Still waiting. Would not recommend. Also they used a whole 40cm long box with extra packaging to send us a box of coffee filters (15cm length). Unimpressed.

Stephen Cooke

Aug 03, 2019

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Great company and great coffee.
Have visited the sight a number of times and have been given wonderful coffee from their main bar area.
The machines offer business a great and easy way to generate money from automated coffee cups, which do work out profitable compared to other coffee companies.

Ali Mcelhoney

Jul 25, 2019

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Their online store is great. Quick, easy and well priced. My local hotel spa also has Tchibo coffee in there, tastes delicious!

Osman Semi Yilmaz

Jun 09, 2018

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If you want to risk your money and waste your time that's the way to go. Shop online and wait for it. If There's nothing or you had damaged item, give them a call but no one picks the calls, if someone picks the person is never a responsible person who has no access the info you need. If you patient enough you'll get a call back with a completely different altitude and solve your issue. if you trust and fool again to shop, whole circle starts from zero. We did use their service only 5 times but they never managed to send the right items or items in acceptable conditions nor managed to send the

Nurkan Kahraman

Aug 23, 2017

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Terrible online shopping on Turkey. Before go back home I have ordered online bed for my baby. 12 days past I have only half of that half of bed is missing. I am calling them since 5 days nobody know where the bed is. I go back for Christmas no place to sleep my baby.
It is understandable why they do not have online or shops in UK to sell other staff.