Green Duck help organisations of all shapes and sizes, from all industry sectors, by offering the very best IT support solutions. We advise on what works, what is affordable and what the options are. We offer hardware and software solutions to streamline, transform, and modernise your business IT processes.
Our clients know how their technology can work harder and smarter for them, what's new, and of course, how to use technology for commercial advantage - we share best practices to bring this to life. We advise source, supply, and support on all your IT needs. We keep you connected, in touch with your clients and safe from cybercriminals by monitoring your systems 24/7 to keep you doing your thing.
Our clients know how their technology can work harder and smarter for them, what's new, and of course, how to use technology for commercial advantage - we share best practices to bring this to life. We advise source, supply, and support on all your IT needs. We keep you connected, in touch with your clients and safe from cybercriminals by monitoring your systems 24/7 to keep you doing your thing.
Services
Find out how Green Duck was founded, acquired such a unique name and the future direction of The Green Duck Family. Discover our talented team of ducklings that make the magic happen here at Green Duck for our many clients. Looking to join a fun, enthusiastic and professional working environment that will look after you and your career?
Green Duck was hatched in 2002 by founders Mathew Green and Graham Duckworth with two core ideas, to provide individual IT solutions perfectly tailored for each client and offer a little calm to the hectic lives of business and IT managers. Our firm belief is that our client's come first, we want to build long-lasting partnerships with every one of our customers.
Simple, flexible solutions designed to provide proactive and reliable IT support to your teams both in and out of the office. Whether it be advice, planning, installation or migration, we can help you utilise cloud computing to take you to the next level. Our cyber security services are aimed at keeping your organisation safe from both malicious and accidental activities.
Whether you are an accountant, HR company or marketing agency, you'll be thinking about privacy and GDPR, communication, and organisation. We understand the importance of data security, compliance and keeping your fee earners working effectively. We are outcome motivated and advise, source, supply and support.
Whether you are an accountant, HR company or marketing agency, you'll be thinking about privacy and GDPR, communication, and organisation. Your reputation is important, and that's why we take the time to know your business so we can advise, source, supply, and support all of your IT needs to give the best service to your customers.
Reviews (8)
Henry Andrews
Jul 27, 2020
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Tom McEwan
Jun 24, 2019
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Dreadful company to work with, tickets are raised but never completed and calls in to support team aren't dealt with seriously. For over a month we had an issue with our reception phone, people couldn't hear us correctly and we were passed between the departments. When we set up our other offices we used Convergence Communications in Ely, their support is far superior than what Green Duck offer.
Rachel Card
Jan 17, 2019
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Abbey English
Oct 16, 2018
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My company started working with Green Duck a number of years ago. At the beginning of our terms with Green Duck we had excellent results, the company were very personal. OK so sometimes they were very sloppy in contact, but at least they cared.
In recent months we have been met with grumpy and clearly overworked IT staff. We are literally told what we will have and when we will have it - Hey we pay the bill here!
The billing over the past couple of months has been very disappointing. We have not been billed for items, however we still paid them. We notified the Finance team of this, but they
In recent months we have been met with grumpy and clearly overworked IT staff. We are literally told what we will have and when we will have it - Hey we pay the bill here!
The billing over the past couple of months has been very disappointing. We have not been billed for items, however we still paid them. We notified the Finance team of this, but they
Lucy Fisher
Oct 05, 2018
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Our company have been working with Green Duck on numerous projects for many years. We've grown quite quickly and Green Duck have adapted to our changing needs with ease. It's great to have the peace of mind knowing that they're there to help when we need them and the advice they've given us has been instrumental in our success.
If you're in need of IT support or any software development, give these guys a shout!
If you're in need of IT support or any software development, give these guys a shout!
Robert King
Jun 13, 2018
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Very poor service gradually getting worse. IT support was okay at the start of the agreement but over the last 6 months or so in particular everyone seems to have left! Every time we call we get a different person and i've lost count of the number of "account managers" we've had. Would not recommend.
Rachel Betts
Nov 22, 2017
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Green Duck wasted a year of our time developing our website. Deadline after deadline went by and in the end, after a year, and more people resigning, we were told we may as well have our 50% deposit of £2000 back, and they couldn't really be bothered. A complete waste of our time. Stay clear of this company.
Green Duck
Aug 05, 2015
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