Bode Communications

Since then we have upheld this mantra in supporting local small businesses and schools with all their IT requirements, whether this be planning and design, infrastructure, installation, support and maintenance or indeed anything else that could come under the large umbrella of IT services.

Over the years we have forged strong relationships with several other providers, outsourcing specific areas to specialist companies while maintaining overall project management and delivering the excellence of service and value for money our customers have come to expect.We continue to monitor our partners, some of whom are no longer with us, while others have joined us, in our continuing drive for excellence.

Once you have an account with us, you can even log a ticket on-line yourself here, no need to wait on the phone for someone to become available. Once your ticket is logged, you will be issued with a unique ticket number which you can use to track the progress and see any comments left by our engineers.

Our Helpdesk is the cornerstone of everything we do, and it's the reason we have a reputation for getting things done quickly and efficiently. Once you have an account with us, you can even log a ticket on-line yourself here, no need to wait on the phone for someone to become available. Our Helpdesk system keeps a record of your interactions with us.

For home users, we offer the same world-class helpdesk service enjoyed by our business and education clients. If we can't talk you through the solution, you can allow us to connect remotely to your system and show you how to resolve it that way. Our Helpdesk system keeps a record of all your interactions with us.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.