Whether you are interested in a wood-burning stove or would like a unit that has the ability to burn different types of fuel, count on Heatcraft Aylsham Ltd. We provide a variety of heating appliances, stoves, and service options for clients throughout the Norwich, Norfolk area. A range of standard designs, as well as a bespoke design service to help fulfill your individual requirements.
Services
Heatcraft Anglia is a third generation family business. The original business was started just after the second world war and made concrete blocks. This was expanded into a contracting and haulage business. The lorries, returning from deliveries, would bring back loads of stone from all over the country and Stonecraft (Aylsham) was formed in 1970, supplying stone for fireplaces and gardens.
We have a team of 5 engineers who have a combination of GasSafe and Hetas qualifications between them. These qualifications are renewed every 5 years. We supply and install gas (NAT.GAS & LPG) and solid fuel heating appliances. We manufacture some of the stone fireplaces and our engineers have been trained to install fireplaces including marble, slate, stone, wood and reconstituted marble and stone.
We use state of the art CCTV technology comprising a Wohler Vis 2000 camera with a pan tilting head. This provides a colour image of all areas of the chimney or flue liner. Distance indicators allow easier location of any problem or damaged areas enabling a more precise external entry into the chimney to correct the problem.
Please browse through the following pages for Woodburning Stoves, Multi-Fuel Stoves, Gas Fires and Electric Fires. It is important that you are aware of the legal and safety regulations involved in fitting these appliances. If you require technical information on an installations please check the manufacturers instructions &/or Building regulations.
Our designs have an elegance and simplicity that compliment your tastes in furnishings, fabric and dcor. Even if the balance between traditional and modern changes over time between. Renowned for both the design and quality of our fire surrounds, Elgin & Hall is a leading manufacturer of fireplaces with an enviable reputation for creating the best in the industry.
Reviews (11)
Paul Hickton
Aug 10, 2021
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Mark Tilney
Dec 25, 2020
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We found the whole process from the first visit to our home to the installation of our lovely new fireplace to be absolutely seamless Our requirements were understood straightaway and our visit to the showroom confirmed we were using the right company. Friendly, enthusiastic, professional from start to finish. Can not recommend Heatcraft Anglia highly enough
Jeremy Wright
Dec 04, 2020
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Michael Barrie
Nov 29, 2020
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Installed a woodburner last month done by Heatcraft Anglia - including chimney pot/liner so it required access at height. Highly recommended - very competent and professional service - it was done with minimum fuss and was relatively painless in terms of disruption. We also found it very useful to visit their showrooms to physically see what woodburner options were available and/or suitable for the fireplace we have.
Sue Harris
Sep 27, 2020
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Very happy with the service we received from this company, from arriving at their shop looking for a fire that would run off propane tanks through to fitting. The process has been seamless and everyone we've spoken to has been helpful. We're delighted with our fire, the oak beam and delighted they could fit in a short time scale as the room was being decorated shortly after fitting.
Cath Williamson
Sep 12, 2020
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We have recently had dealings with Andrew at Heatcraft Anglia and have been very impressed. His knowledge and helpful manner has been very instrumental in our final choice of purchase. All follow up communication and after sales service has been exemplary. We will definitely recommend Heatcraft Anglia to friends and family and would have no hesitation in using them in the future.
John Mallen
Sep 07, 2020
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We started to have a problem with the chimney on our solid-fuel stove, so contacted Heatcraft.
As it was "Lockdown" we weren't surprised to be told that at that moment, they couldn't visit.
As soon as it was possible, their surveyor arranged a visit - he was prompt, efficient and helpful.
Within the limitations of supplies, we quickly had a new chimney
The installers were friendly, efficient and highly competent.
We have had dealings with Heatcraft for about twenty years and never been disappointed.”
As it was "Lockdown" we weren't surprised to be told that at that moment, they couldn't visit.
As soon as it was possible, their surveyor arranged a visit - he was prompt, efficient and helpful.
Within the limitations of supplies, we quickly had a new chimney
The installers were friendly, efficient and highly competent.
We have had dealings with Heatcraft for about twenty years and never been disappointed.”
Kate Garside
Sep 02, 2020
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Just had a log burner and flue supplied and fitted before Christmas by Heatcraft Aylsham . Very impressed with the service from start to finish. Very professional and responsive and we love the log burner. It has really made a difference and gives out masses of heat. The staff and all those involved in the survey, supply and fit of the log burner were amazing, highly skilled and very professional. They did everything including organising the cherry picker and making the hearth ready for the log burner. I would particularly like to thank Trudy for the amazing post purchase customer service and for
Alistair Mackay
Jun 07, 2020
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We've just had the best service possible to install a chimney liner in a listed building. From the initial survey, where all possibilities were considered, to the installation, everything went like clockwork and all very neat, clean and efficient too. I would thoroughly recommend. Excellent service and lovely people.
Maureen Borrett
Jun 03, 2019
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Shirley Pye
Jan 20, 2019
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