Fresh Move adopts a modern mindset and ethical approach to property lettings, with an emphasis on clear communication, transparent costs and value-led services. Fresh Move have created a unique product within this thriving and highly competitive market. These intrinsic brand values have anchored Fresh Move's reputation into the property sector as a trust-worthy operator with a commitment to excellence.

Regulated by the Association of Residential Letting Agents (ARLA) and the Property Ombudsmen for Residential Lettings (TPO) Fresh Move's clients can be sure to receive professional direction and expert guidance at all times. As a specialist lettings agent, we have no association with residential sales.

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Services

About Us Report

Fresh Move was established by Fiona Gardner in 2006 because as a property owner herself, local Agents were not offering the level of service Landlords deserve. Since then it's been a hive of activity for us to become a leading independent Lettings and Property Management company.

The ethos of transparency, consistently good customer service at fair prices has continued throughout the years and is evident in our teams today and has contributed to our growth and landlord and tenant satisfaction.We have developed an extensive knowledge of the local property market enabling us to offer a wide-ranging service that is both friendly and professional as befits our reputation.

Meet The Team Report

James has had over 25 years of industry experience previously selling IT outsourcing to Her Majesty's Government across the UK for major tier 1 companies such as Dell Computers. James was appointed by his wife Fiona in early 2009 to help facilitate the growth of the business. James's role focuses on operational and service excellence, performance marketing, business process systems, supplier relationships and development of Fresh Move.

Reviews Report

Thank you for all your help with this latest letting process. The whole team has been most professional throughout, very helpful, proactive, prompt with all replies and in taking any actions necessary, a real pleasure to work with. I look forward to maintaining my relationship with all at Freshmove for 'next time'!

Landlords Report

Fresh Move provides a range of letting and management services based on the experience, skills and expertise of our lettings team. As members of The Property Ombudsman, DPS and ARLA, you can be assured that we have a detailed understanding of the lettings and management sector and will ensure that you are given the best possible service.

Tenants Report

Fresh Move Ltd is an ARLA Member ensuring that we are trained in the very latest letting legislation. All our contracts and practices are ARLA approved. As well as paying the rent, you may also be required to make the following permitted payments. Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy.

Reviews (10)

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Tsvetelin Yotov

Nov 30, 2021

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Documents and Onboarding
6 out of a 5 stars
Fresh Move showed exceptional care and went beyond my expectations through the document and onboarding process.
Online viewing
3 out of 5 stars
They didn't mention the squeaky floorboards on the whole first floor during the online viewing - a potential deal-breaker.
In general, I would recommend Fresh Move Lettings as they are an understanding and polite company.

Paul Spencer

Nov 19, 2021

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Positive: Professionalism
I just wanted to say that I have found Fresh Move very helpful and responsive in particular Agnese has helped me through the whole process as a new landlord.
I would certainly recommend their services.

Jacob Paguntalan

Nov 01, 2021

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From inquiring up to getting the keys, it was a very smooth process. They responded to my email in a very professional and timely manner, all documents and transactions were done online(this part was the best because it was all digital and easy to do). I am very happy and pleased on the services they have given. I would rate 10 stars if google allows it. Thank you so much and all the best!

Jamie McAllister

Sep 28, 2021

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Positive: Professionalism, Quality, Responsiveness, Value
I have always been wary of letting agents but First Move letting agency put my worries to rest. The whole process was extremely painless and i would recommend giving them a try

Chris Paul

Sep 07, 2021

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Positive: Professionalism, Quality, Responsiveness
The fresh move team were fantastic, they advertised the property really well, were really proactive with updating us with progress and helping us all aspects of the letting process. I would highly recommend them.

Lesley Pierce

Sep 05, 2021

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When Freshmove were the letting agents for the property I rent. All the staff were very professional ea6y to reach and very helpful. My landlord is very difficult to deal with , but the staff did all they could to help. I would request them to other landlords or tenants.

Ian McLean

Aug 26, 2021

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Many thanks to Fiona and Agnese for managing my client introduction. I was recommended by a friend and he wasn't wrong about First Move being efficient, professional and responsive. Whilst other agencies would "put the first bottom on the seat," the ladies made very effort to sift out the potential tenants that may not have proved workable, and have made an effort to match a client with my property. I was kept updated throughout the process and treated with respect, honesty and courtesy. Thank you very much *****

Steve Southcott

Aug 26, 2021

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Positive: Professionalism, Quality, Responsiveness, Value
Thank you for all your help with this latest letting process. The whole team has been most professional throughout, very helpful, proactive, prompt with all replies and in taking any actions necessary, a real pleasure to work with. I look forward to maintaining my relationship with all at Freshmove for ‘next time’! Thanks again!

Neha Raj

Aug 22, 2021

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Positive: Professionalism, Quality, Responsiveness, Value
Agenese you were amazing. I was all alone when I was searching for a house but you helped me a lot. Was very respectful and feels like a good friend of mine now. Thank you so much fresh move, definitely I am your happy customer 😊 ☺ .

David Wyatt

Jun 27, 2021

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Critical: Professionalism, Quality, Responsiveness, Value
Still putting me through hell, 4 years of failings. They would not even act on basic fire safety issues for years, council involved twice already just to make the place safe. Absolute cowboys, I'm with the other guy who they put through hell also, wonder how many more! - I like reviews with photos.