Blue Badge Mobility Insurance

Too complicated filling in all the online forms.
I just needed the yearly price

I called to cancel my Blue Badge Carer Insurance which is due to expire 15/12/21 and was told I would not receive any refund for 3 months (£84 per annum). Not good enough! Policy number 161220/0017495

Positive: Professionalism, Quality, Responsiveness, Value
when I rang the lady was polite and helpful and dealt with my request quickly and easily thanks

Thank you for your prompt and courteous attention to my request for the temporary transfer of BB insurance between my grandson and myself, which situation has now been resolved

Positive: Value
I have well satisfied and happy to know that i had insurance behind me whenever i went out

To send a TAXI 3.5 hours after initial call is DISGUSTING.... stay clear !!!

Positive: Professionalism
Perfect transaction with the most helpful staff, you are actually able to speak to the staff. This is most important as we are not all computer literate, a big thanks.

Positive: Quality, Value
I am very happy with blue badge insurance and I will always stay with you has you always fare
And you staff are always polite which is a great thing thank you Christine Simpson

This is my first experience with Blue Badge and everything has run smoothly
No hassle, no problems.

I had to ask for a certificate for my files either through email or post (I had expected one automatically) they have said that they will send one but it hasn't arrived yet but this one has asking how they have done, I would suggest you don't ask until you have done what you said you would.

It’s good insurance and puts your mind at rest. It’s a shame they do world wide though .

A neighbour has his wheel chair insured with this company. He has broken down outside my house. This company say they will take, and I quote, "60 to 90" minutes to get to him. I informed them that will be too long as by then he will have hypothermia. They say "nothing we can do about it, it's our policies". I was actually advised to "leave the chair where it is and take the occupant home" !!!!
When I asked how I do that without the chair, they said they couldn't help.
It became clear that I was dealing with an outsourced help desk and not the company.
DO NOT INSURE YOUR WHEELCHAIR WITH THIS

As this review is about the mobility insurance and not about blue badge parking issues...... I would like to say the staff are great. Easy to set-up very friendly website. We had looked at a few this time as we had gotten a few months with another company and didn't realize there were many out there. Best price and really helpful. Would recommend to anyone

Why do people get blue badges,when assessed walk with a stick,but normally walk for long distances without one,??

We pay for the right to have a blue badge but mother and toddlers don't pay for the same facility a bit unfair I think we are fined if we don't display our badge no one police mother and toddlers . I think mothers should have to display a badge of some sort as well how old is a toddler 2 4 6 8years old where do you stop calling a toddler a toddler

I had to stop driving but when I get drove in to the town you would not believe the many fraud s are parked in the disabled space s I have to use a wheelchair and it can be hard to get near the door some people just don't think x

Have you tried to renew your blue disabled card. I have,and been refused,because some young lady in an office,with no medical training,thinks that at the age of 85 ,that my health is improving. I DONT THINK SO.But I have to face an appeal panel,tomorrow,armed with about 20 pages of my medical history,to try to get my blue card back. Iona Watt,for husband John Watt.

Y can't we have the power to fine those who park in our disable places. We could put parking fines on there vans or cars

I need a disable parking space because I need my door open as wide as possible to get my feet out. Because of my neuropathy I've got no flexibility in my feet and lower legs, so parking in a normal space is no… good to me. And yes when these big vans park and normal cars in the disable zones it does annoy you.also when you see able body people put up a blue badge and park and you know that there is nothing wrongs with them they have got the blue badge for when they take out a disabled member of the family.