Boxx Communications
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Boxx Communications
Our Hosted VoIP solutions reside in the cloud and provide an extensive range of capabilities to support both flexible or remote working. With the ability to put calls on hold, play marketing messages and transfer calls seamlessly, your customers will get the best experience when calling your business, wherever you might be.

Working in partnership with CityFibre, we can supply the fastest internet speeds available to many UK cities. With a range of services available, we can offer a solution to suit your individual business needs. Ideal for forward-thinking organisations of any size, looking to fuel business growth! Telecommunications is now so much more than just telephony.
Services
Whatever your business objectives, our Professional Services will help you achieve them faster, more cost effectively and/or with better results. Boxx Professional Services can help you undertake business transformation, accelerate implementation of new technologies, minimize risks and working more efficiently.
Despite advancements in other methods of communication, telephony still remains critical to the way we do business both here in the UK and globally.

Whilst the concept of physically talking to people using either a desktop phone or mobile handset remains relatively unchanged, the technologies behind VOICE solutions and the features of the equipment we use have evolved and the more forward-thinking businesses are already reaping the benefits of the industry push to internet-based telephony services.It has been well reported that ISDN is in decline and will eventually be phased out completely.
Our Hosted VoIP solutions reside in the cloud and provide an extensive range of capabilities to support flexible or remote working. Suitable for small businesses but is also highly effective for larger organisations that work across multiple sites or serve hundreds of employees. Whether your team want to use VoIP handsets, desktop software, a mobile app or a mixture of all these, we offer a bespoke solution to suit your needs and budget.
An on-premise phone system is a physical device based at your business site, known as a PBX. These can use both traditional (ISDN) or more advanced (IP) technology to make and receive calls. SIP (Session Initiation Protocol) allows your on-site PBX to enable VoIP (Voice over Internet Protocol) calls (i.e.
Being contactable and able to work without compromise, wherever you are, is key to doing business well. Equipping your team with dedicated business mobile phones will enable your business to run more effectively both on the go and outside of traditional working hours.

Our business mobile solutions keep your employees connected when they are out of the office or working remotely, ensuring important calls aren't missed and providing instant, remote access to email, internet, synchronised calendars and company networks.We will guide you through the latest business mobile phone offers, make all the options clear and take the headache out of finding the best solution to suit your business needs and budget.
Reviews (10)
Dominic Flatman
Dominic Flatman
Oct 02, 2019
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Useless company to deal with. I don’t know why they have to be so rude, all they want to do is keep hitting you with charges or disconnections, this is not the normal way to do business in the UK. We missed one payment, a genuine human error, and they sent no reminders at all, then stung us for a late payment charge, then when we didn’t pay that, disconnected us and sent us a reconnection charge!
Hayleigh Ash
Hayleigh Ash
Feb 06, 2019
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Nightmare company to deal with! Their salesman was really good at his job and convinced us to change over to them after being messed about continually by BT. We were sold the system on the basis that it would save us money but actually our bills were not any lower than what we had received when with BT. We moved premises which already had services… i.e. broadband and we switched our telephone to the existing provider. The disconnection charges were ridiculous and costly for a very small company that we are. Luckily our new provider helped us to avoid any that we could and just ended up paying
MIke Bone
MIke Bone
Sep 14, 2018
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I chose Boxx to provide telephone and broadband services for a new office that I opened in 2015 who offered the services that I wanted at a competitive price. When my long term contract was due to expire for my other office I chose Boxx to replace BT for telephone and broadband as well. The improvement in customer service and price is acknowledged and I have no hesitation in recommending Boxx as a reliable supplier who does what they say they will do.
Chris Jackson
Chris Jackson
Jul 06, 2018
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We have had very good service off Boxx Communications Ltd. We suffer from lack of broadband speed and access and they have helped us as much as they can.
Alistair Goodwin
Alistair Goodwin
Jun 05, 2018
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Great company to do business with. UK call Cantrell deals with your enquiry immediately, great broadband and all at a very competitive price. Seamless switch from BT.
Bryan Donald Hall
Bryan Donald Hall
Apr 25, 2018
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Boxx provide my internet and landline services. The difference they make in comparison to any other provider is the first class quality of their Customer Services. They go the extra mile to make dealing with them a pleasure. They sort out problems in a positive way, they accept critical comments when appropriate and on occasion change their systems… and processes based on some of my comments Boxx are a really good support for my company and really add value to my international operations. First class landline , first class internet and fantastic customer service. Keep up the good work!
Vural Aglamaz
Vural Aglamaz
Jan 03, 2018
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After several problems with another supplier we moved our services across to Boxx, as a multi site service provider the integrity of our connectivity was paramount. The service has been outstanding. We are always kept updated, the knowledge and competency of the staff is excellent and I would highly recommend them.
Ryan Burgin
Ryan Burgin
Jan 03, 2018
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As always with reviews every one is more than happy to leave a bad one but I can say that boxx gives me a great service that I can’t fault cheap than the competitors
And the best is when I call I get to speak to some one that I’ve spoken to before and I’m never chucked between Pilar and post!
Hands down a great company to do business with.
Richard Miller
Richard Miller
Apr 18, 2017
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If I could provide a lower rating I would. They will charge for cancellation even outside of contract periods - be warned. I could write a lot more but the one star above should tell its own story,
John Hewitt
John Hewitt
Feb 07, 2017
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Clueless Billing procedures - every month the invoice was wrong and I had to spend hours detailing where they had over-billed.
Moved away from them out of pure frustration - they even wanted to charge a fee for leaving early!
Best avoided!!!!