Great Outdoors Superstore is the largest Outdoor Clothing and Equipment retailer in the North East of England, offering the best in Outdoor wear and Equipment. We have been supplying clothing such as Waterproof and Insulated Jackets to the UK for over 30 Years.
Our fantastic range of Lifestyle clothing includes a wide range of reliable brands such as Regatta, Berghaus and Craghoppers to high quality luxury clothing brands like Jack Wolfskin and Didriksons.We only select the best in outerwear, so you know you are getting the highest in quality from our clothing range.
Our fantastic range of Lifestyle clothing includes a wide range of reliable brands such as Regatta, Berghaus and Craghoppers to high quality luxury clothing brands like Jack Wolfskin and Didriksons.We only select the best in outerwear, so you know you are getting the highest in quality from our clothing range.
Services
Great Outdoors Superstore is one of the largest Outdoor Clothing and Equipment retailers in the north of England, offering fantastic value for money on the largest range of outdoor brands. With over 30 years experience in outdoor retail and with stores in Newcastle and Shiremoor. Whatever outdoor pursuits you take part in, we offer a huge selection of the latest products to complement your lifestyle.
Reviews (17)
Sheamus Irving
Jan 04, 2022
Report
Visited the new Benton store on 03/01/22, it's vastly smaller than the previous Shiremoor branch, but really well stocked for clothing and footwear, but nothing spoils as it would appear the warehouse is huge and the shop is more of a showroom.
A lady named Gill helped my wife with sizes and styles for jackets. Gill was really knowledgeable and very helpful. We'll definitely be visiting again.
A lady named Gill helped my wife with sizes and styles for jackets. Gill was really knowledgeable and very helpful. We'll definitely be visiting again.
Callum Oliver
Dec 20, 2021
Report
Visited today looking to purchase some items for our new camper van. Walked in the store and walked straight back our after a few minutes. No actual camping equipment was in stock and there was a very strange atmosphere given off by the staff, almost as if we were being watched as we walked around. Unfortunately won’t be back.
Chris Smith
Nov 28, 2021
Report
Sue Bell
Oct 29, 2021
Report
Great shopping experience in the Great Outdoors Superstore today ! First visit to this store and although waterproof jackets and zipped tops in larger sizes of 20/22 for women were limited I was able to make 2 great purchases. I received the very best customer care, service and advice from the sales woman who helped me to make my choices today. As I'm not a regular shopper and find it difficult to find suitable items - she deserved a medal and had the patience of a saint to put up with me and my partner today - many thanks x
Graham William Edwards
Sep 14, 2021
Report
Ian Bell
Sep 09, 2021
Report
Sheila Biggs
Aug 11, 2021
Report
Paul Appleby
Jul 28, 2021
Report
Duncan Phin
Jun 30, 2021
Report
Maria Barton
Feb 08, 2021
Report
Awful customer service. Ordered size 6 trespass walking shoes via Amazon store . A size 7 arrived . Took NO responsibility for this . Blamed Trespass and Amazon . Told me I’d have to pay for refund . So much for their returns policy that states that a prepaid return label will be issued if wrong product is received.
Suzanne Richley
Jan 13, 2021
Report
The old store was far better with a great choice of stock. The new store is the size of a postage stamp and not worth visiting.
This is basically an online shop now.
Sorry but if I am spending £200 on a coat I want the option to try it on.
I totally get that retailers are having to restructure but clothing is surely one thing that will always have an in store necessity.
I drove from here to Go Outdoors where I could try clothes on and purchased a coat.
Such a shame as used to be a brilliant shop 😥
This is basically an online shop now.
Sorry but if I am spending £200 on a coat I want the option to try it on.
I totally get that retailers are having to restructure but clothing is surely one thing that will always have an in store necessity.
I drove from here to Go Outdoors where I could try clothes on and purchased a coat.
Such a shame as used to be a brilliant shop 😥
Roy Dickens
Nov 20, 2020
Report
I ordered a pair of ladies wellington boots on their ebay site. They sent an email to say it was being posted but after a week and a half it still hadn't arrived, Sent them a message via ebay but they never bothered to reply. Ebay eventually had to send me a refund. This is advertised as a family business, but how would you describe someone who takes your money then does not send the item you had paid for and does not reply to your messages. Disgraceful company
Shaun Bell-Higgs
Oct 07, 2020
Report
Disappointed to receive a 3 line apology about my order today with such a lame reasoning. You'd expect a company that is selling online would have a better stock control system to know availability to sell and accept orders. Not impressed and won't be using Great Outdoors again nor recommending them:- "It is with regret we write… to inform you the item you have ordered has been oversold. Due to unprecedented sale of this item we reluctantly have cancelled your order as we are unable to source replacement form our supplier. We sincerely apologise for inconvenience caused"
Sharon Bland
Jun 22, 2020
Report
Ordered a ladies jacket online, sent me a mans. Returned for 'a hassle-free returns service' recorded signed for first class. 14 emails later and still haven't received refund of postage costs. I have been offered Paypal (don't have an account) and credit to my 'e-wallet'. After 14 emails back and forth I asked for a refund by bank transfer.Still waiting. Oh and no apology for sending the wrong item in the first place. I will never shop online with these clowns again. Awful customer service when something goes wrong.
Wendy Yeomans
Aug 06, 2019
Report
Mark Lee
Mar 04, 2019
Report
Andrea Thompson
Oct 22, 2017
Report
One store which we usually don’t leave empty handed however really disappointed to note store prices quite a lot higher than Great Outdoors online prices, e.g trousers my hubby wanted were £84.99 in store but only £71.99 online. Store agreed to price match but in future will be checking online prices prior to making in store purchases. Also noted some gloves I was looking at were £5 cheaper on line so I definitely recommend people take a few seconds to price check!!
