Appollo Gas Services provide top quality Boiler Services, Repairs and Installations to all areas of the North East, including Newcastle Upon Tyne, Gateshead, Durham, Sunderland areas. Appollo Gas Services was established in 1984, and is a family-run company providing a highly professional service. The company has built up an excellent reputation over the years for outstanding customer service at value-for-money prices.
Appollo Gas Services understands how important it is to have a warm, safe and comfortable environment for your loved ones and also fully appreciates that even while major installation or repair work is being carried out, family life needs to go on as normally as possible.
Appollo Gas Services understands how important it is to have a warm, safe and comfortable environment for your loved ones and also fully appreciates that even while major installation or repair work is being carried out, family life needs to go on as normally as possible.
Services
Appollo Gas Services are open for business as usual to help our customers with their heating issues. We would like to take this opportunity to thank all our customers for their continued support in these fast-changing times. We will be here for you all for as long as the supply chain remains active and will work within government guidelines and recommendations.
Rapid Response callout for Gas/Water Leaks and Breakdowns. With Appollo, safety comes first! Appollo knows you put your safety in the company's hands, which is why all Appollo staff are fully trained, qualified gas installers. All of our products are supplied to government and legal safety standards.
The biggest issue we have is the type of home you have and your lifestyle requirements. You may have huge demands for constant hot water on top of your normal heating needs - multiple bathrooms for instance with bath and shower requirements for your family members.
The size and type of your property can determine the type and wattage of the boiler you need; there are many variations to consider when upgrading to a new energy-and-cost-efficient boiler.While we can give you our best guesstimate, the only way to get an accurate quote is to have our estimator carry out a survey on your home to see what would be the best fit for your needs.
The size and type of your property can determine the type and wattage of the boiler you need; there are many variations to consider when upgrading to a new energy-and-cost-efficient boiler.While we can give you our best guesstimate, the only way to get an accurate quote is to have our estimator carry out a survey on your home to see what would be the best fit for your needs.
Our Health and Safety Department provides the necessary and valuable support required to assist the Business achievement of its main goals in our industry. By meeting all its legal and moral requirements, it is required to maintain the highest quality of health and safety practice across the Business's wide range of activities.
To ensure complete customer satisfaction our time-served engineers are fully trained by the respective boiler manufacturers in the latest installation and maintenance techniques for the advanced systems that we supply and fit. This training is in addition to the Gas Safe Accreditations held by our staff.
Reviews (8)
Billy McMeekin
May 23, 2021
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Kirsty O'Hara
Mar 14, 2021
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Glen Wilson
Mar 11, 2021
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Really unimpressed with this company and feel very ripped off. £82 call out fee to look at boiler. Told both the board and user control need replacing (and this is written on receipt).
When I said I would get the work done elsewhere, as their price was extortionate, they said couldn’t really be sure it was the board and wouldn’t be liable if it… wasn’t – yet still charged the call-out fee for the diagnosis, despite having failed, by definition, to have diagnosed the fault in telling me they weren’t sure what it was (and given they were wrong, see below
When I said I would get the work done elsewhere, as their price was extortionate, they said couldn’t really be sure it was the board and wouldn’t be liable if it… wasn’t – yet still charged the call-out fee for the diagnosis, despite having failed, by definition, to have diagnosed the fault in telling me they weren’t sure what it was (and given they were wrong, see below
ThinkSmart Software
Feb 12, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Apollo are been fantastic and provided 10/10 service. I have every confidence that they will be able to fix any potential problems we have in the future and in a very timely and cost effective manor! Highly recommended!
Services: Heating maintenance, Heating system repair
Apollo are been fantastic and provided 10/10 service. I have every confidence that they will be able to fix any potential problems we have in the future and in a very timely and cost effective manor! Highly recommended!
Services: Heating maintenance, Heating system repair
Sarah Weiss
Jan 08, 2021
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The week before Christmas appollo were contacted regarding no heating at a vulnerable disabled adults home. They said they would attend that day as it was urgent. They knew at 8:30Am that the adult had no heating from the previous evening. By 4:15pm we had received no contact so we rang for update and after a series of calls to establish where the… emergency engineer was were told just before 5pm that they would not be able to fix until the following afternoon. After discussions they revised this to the following morning. Absolutely the worst service especially as they were fully aware of
Alyson Williamson
Nov 03, 2020
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Very poor customer service. Engineer didn’t turn up for first appointment as they forgot to “assign” the job. Charged £70 to visit and advised me to “see how it goes”. Problem got worse and Engineer didn’t turn up for next appointment as called in sick but company showed no understanding of frustration caused by taking more time off work. Arranged for someone to let them in as I was away for work but they insisted I pay immediately without being able to check repair had been completed. Cancelled job and put phone down on me when I explained I would pay as soon as I got back (3 days
Janine Barnes
Mar 07, 2020
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Cheryl Parr
Nov 11, 2019
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I am well chuffed with the job that Appollo gas did for me, repairing the timer-box and a part on boiler. Detailed explanation given of what is wrong. Very caring and sympathetic and understood I had not long tiled, did their very best for me. The thing is their HONESTY!! They said what they were going to do, and when and they did it, and they give me a reasonable price. Thank you would recommend this firm, and will use again.
