Mark was superb, built me a perfect set of top class wheels and was a great person to deal with. Highly recommended, other shop's take note. I'd like to thank Mark @ OrangeFox Bikes for the excellent work he did on servicing my Rockshox forks. Right from the very start Mark was able to provide me with expert advice on an issue I was experiencing with my suspension.
The customer service and communication was faultless throughout and he went above and beyond to ensure my forks were serviced and returned in tip-top condition. My bike feels brand new thanks to OrangeFox Bikes! This is probably the best experience I've had with a bike shop/mechanic and I will be using his services in the future.
The customer service and communication was faultless throughout and he went above and beyond to ensure my forks were serviced and returned in tip-top condition. My bike feels brand new thanks to OrangeFox Bikes! This is probably the best experience I've had with a bike shop/mechanic and I will be using his services in the future.
Reviews (10)
Charles Thomson
Jan 27, 2022
Report
Tyraelic
Jan 21, 2022
Report
Good repair work on my broken pedal crank, however my brakes were returned to me so tight they were applying pressure to the rims without any application of the brakes. The rear brake rim pads were put on at such an angle that they were making connection with the rear tyre wall causing burning rubber on the ride home. Adjusted them myself when I got home to make them safe and suitable for purpose. When I called to complain I was told the quality control was excellent and it was unlikely my brakes were in the condition they were returned to me. Expected better for the price. Will be taking my business
Nige Barnes
Sep 26, 2021
Report
Archie McWatt
Jul 23, 2021
Report
I messaged Orange Fox out of hours on the off chance that my buckled front wheel, I was in the area on holiday. Mark textβd back immediately asking to bring the bike in when they open at 8.30. I dropped the bike off, Findlay started work on it right away and called me when the job was done. Great service, many thanks ππππ
Scott Thomson
May 23, 2021
Report
Put my bike in for an overdue service including my front suspension forks. Andy and Mark did a 1st class job and were able to sort me out with a shiny new Burgtec stem after discovering a sheared bolt on the original one. The price was very reasonable for the amount of work done. Very friendly service and happy to chat about all things bike.
Jonathan Palmer
Sep 25, 2020
Report
While mountain bike touring on the Great North Trail my old Hope Pro 2 rear hub failed and it needed stripping down, and some new pawls installing. I turned up first thing in the morning and the guy in the shop was incredibly helpful in sorting my bike out. Couldn't believe my luck when he found they had the spare parts in and could do the job there and then for me. Massively thankful to have found this place so I could continue the trip with only a small detour to get here. I was back on my way with a newly rebuilt hub before half 9 in the morning! Thanks so much!
Anne Matheson
Jul 27, 2019
Report
Rupert Wolfe Murray
Nov 08, 2017
Report
I have a Moulton touring bike and had a problem with the SRAM hub gear. None of the bike shops in Inverness were interested in trying to fix it and I ended up here where Marl was curious and persistent and brilliant.
I agree with a previous reviewer who said this is the best bile show in the region.
Worth a detour. I came up from the Borders Region to fix my bike.
I don't know why but most bike shop folks seem arrogant and dismissive if you have an old.bike. not this guy. He is curious.
I agree with a previous reviewer who said this is the best bile show in the region.
Worth a detour. I came up from the Borders Region to fix my bike.
I don't know why but most bike shop folks seem arrogant and dismissive if you have an old.bike. not this guy. He is curious.
Tristanbogaard
Sep 11, 2016
Report
Safe to say this is the best bicycle shop in Northern Scotland. Brought in my bicycle needing urgent repair during my UK tour - Mark took it in while I went back home, few hours later it was done and I'm riding smooth again.
Excellent, quick service for a good price, all essentials available and perfect pit-stop for NC500 or LEJOG cyclist, or anyone else really. Stay out of Inverness and bring it in here!
Thanks a million for the help, Mark!
Excellent, quick service for a good price, all essentials available and perfect pit-stop for NC500 or LEJOG cyclist, or anyone else really. Stay out of Inverness and bring it in here!
Thanks a million for the help, Mark!
Susan Boe
Aug 07, 2016
Report
OrangeFoxBikes is simply outstanding. Mark and the lads are friendly and knowledgable, as well as passionate. My bikes always come back looking and riding like a dream and even smell nice! I highly recommend a trip here for expert advice and most importantly a friendly team who will revive your bike!