The customer service team need a contact centre solution, company CRM integration and detailed management information. The operations team are totally reliant on the head office data connection to manage their processes and fulfil orders. The sales team want access to their systems and the rest of the business while on the move.
Services
This is where Redstar excels - acting as your virtual telecoms team; delivering solutions that are built around your organisation's objectives; leveraging the most appropriate technology to maximise productivity and efficiency; and managing your telecoms ecosystem, from desktop handsets to mobile phone contracts so your staff can work at the same effectiveness, whether they are in the office or on the move.
Consultative and agnostic, your Redstar solution for mobile is designed for your best fit, not ours. That means the right network, the right commercial plans and the right devices. With Redstar Mobile you enjoy complete transparency and cost management, with full cost centre billing, an online portal and fully customisable alerts, notifications and controls.
Our feature-rich proposition offers a full suite of hosted and on-premise voice solutions, delivering flexibility, control and accessible, friendly support. We're lean and agile with it, enabling us to offer flexibility of terms and price plans that the big providers simply can't match. We'll help you assess your needs, and choose a price plan that delivers your maximum value, such as unlimited call bundles, or contract terms as short as 30 days.
The flow of data in and out of a business is critical. Back in the steam-driven days of dial-up, our expectations of file sharing far exceeded technology's ability to deliver. Can you remember how frustrating that was (you may need to describe it to your younger colleagues)? Of course, today's connectivity options are unrecognisable from those days, but our dependency is more acute than ever.
Their focus on sales and volume means they can't afford to focus on customer relationships. For us, the relationship is everything. We are committed to standing by our promises, doing what we say we'll do, delivering when we say we will and making your life so easy you'll want us around for the long term.
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